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Genesis of Southwest Houston

Houston, TX

Overview
Reviews
Vehicles
4.8
307 Reviews
Call Dealership (346) 651-1300
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10155 Southwest Freeway

Houston, TX

77074

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Showing 307 reviews

February 11, 2026

Had a great experience and had great service with Daniel Rios answering all my questions an d being very polite and patient with me ! He is awesome…. He is a great asset to Group 1 More

by Victoria Saucedo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Rios
Report | Print
Feb 14, 2026 -

Genesis of Southwest Houston responded

Hello Victoria, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

February 07, 2026

Had a coupon for $24. 99 they still charged $37.58 and also did not change the sticker for when’s the next oil change so I don’t know if they even changed the oil or not. More

by Abvijasper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trevon
Report | Print
Feb 11, 2026 -

Genesis of Southwest Houston responded

Thank you for taking the time to share your feedback. We're sorry for any confusion regarding the pricing of your service. The $24.99 coupon you presented applies to the service itself. As stated on the coupon, applicable taxes and standard shop fees are not included in the promotional price, which resulted in the final total of $37.58 Regarding the oil change reminder sticker, we apologize for the oversight and appreciate you bringing this to our attention. Your feedback helps us improve our attention to detail. Best Regards, Mayra Garcia Service Director 346-651-1307

February 05, 2026

Danny and the crew are always nice, friendly and ive never experienced nothing but solid service. More

by rfrazier357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie and Car Rental rep
Report | Print
Feb 07, 2026 -

Genesis of Southwest Houston responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Genesis of Southwest Houston! Please don't hesitate to reach out if there's anything additional we can do for you.

February 04, 2026

Excellent services, receipt clear states detail, customer lounge comfortable, everything under expectation. Will recommend to my friends More

by Dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Report | Print
Feb 07, 2026 -

Genesis of Southwest Houston responded

Hi Dennis, we are so happy to read such a great review about Genesis of Southwest Houston! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

January 29, 2026

Great service from Genesis dealership on Southwest Freeway Houston from Danyul Rios’ team. Everyone was professional yet friendly and took care of the car in a timely manner and the car was vacuumed a More

by sheri.malone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danyul Rios
Report | Print
Feb 02, 2026 -

Genesis of Southwest Houston responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 23, 2026

Easy to work with and made a deal I couldn’t say no too! No hard sell process. More

by Kbsurratt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob and KK
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Jan 24, 2026 -

Genesis of Southwest Houston responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 22, 2026

Had a issue upon final delivery but everyone worked with us and we are happy now with the final delivery More

by efsmith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Worked with Shaheer he was exceptionally would work with him again
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Jan 24, 2026 -

Genesis of Southwest Houston responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

January 22, 2026

All the team members were very professional and kind. The experience was easy and painless. I'll return there for service on my car as long as I live in town! More

by jacob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Garza
Report | Print
Jan 24, 2026 -

Genesis of Southwest Houston responded

Hi Jacob, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

January 10, 2026

Amazing service and very helpfull staff, clean and very well maintained facility. Would highly recommend to anyone. More

by sawsslm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danyel
Report | Print
Jan 12, 2026 -

Genesis of Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

January 07, 2026

Service was prompt, they only did what was necessary and did no add junk for their profit. Car washed and ready to go an hour earlier than they originally said. More

by Dalehwilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danyul Rios
Report | Print
Jan 08, 2026 -

Genesis of Southwest Houston responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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