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Gengras Chrysler Dodge Jeep Ram Fairfield
Fairfield, CT
631 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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January 12, 2016
Tremendous Experience! We bought a new 2015 Jeep Grand Cherokee Limited and from start to finish the guys at Scap Jeep were helpful, honest, and knowledgeable. They made us We bought a new 2015 Jeep Grand Cherokee Limited and from start to finish the guys at Scap Jeep were helpful, honest, and knowledgeable. They made us feel like we were the only customers they've ever had with their dedication and attention to detail; not only with the car purchase but on a personal level...like we were all friends that just happened to be doing a business deal together. Never once did we feel pressured or bothered by anyone at the dealership and the relaxed neighborhood feel while we were there was welcoming and comforting. Add in the INCREDIBLE deal we got and the experience could not have been any better. The guys (Scott, Rick, Larry, and Chuck) and Scap Jeep are the best car guys AND people around... thanks so much! More
by ryancmitch8
Employees Worked With
Scott“The Jeep Geek” Turian, Chuck Nolte
Helpful January 12, 2016
Great Deal and Excellent Service would highly recommend!!!!! All I can say is "I had the Very Best experience in car buying with Scap Jeep". And I owe this in part to the salesman Ernie Ursini at Scap Jeep. Er All I can say is "I had the Very Best experience in car buying with Scap Jeep". And I owe this in part to the salesman Ernie Ursini at Scap Jeep. Ernie was truly an honest and caring salesman and did not pressure me into buying a vehicle. He was polite, caring and most of all very patient. I told him I was looking for a good used car for my daughter for a surprise Christmas gift and he helped me in finding it. He truly made this a very memorable holiday for me and my daughter. I would highly recommend this dealership. Great deal, Absolutely the BEST!!!! More
by Andrew Pane
Employees Worked With
Ernie Ursini
January 11, 2016
Excellent! I bought a Jeep Grand Cherokee back in Sep 15 and the whole experience was excellent! Thanks to Scott and the rest of the team for making it so! I bought a Jeep Grand Cherokee back in Sep 15 and the whole experience was excellent! Thanks to Scott and the rest of the team for making it so! More
by Bill
Employees Worked With
Rick Hecker, Scott“The Jeep Geek” Turian, Chuck Nolte
January 08, 2016
Friendly and very helpful, made the deal happen Peter and Tony were very friendly and helpful, they made the deal happen. I'm very happy with my new 2016 Dodge Ram 1500 Rebel Peter and Tony were very friendly and helpful, they made the deal happen. I'm very happy with my new 2016 Dodge Ram 1500 Rebel More
by Rebel24
Employees Worked With
Tony Amorosi, Peter O'Brien
January 08, 2016
Scott "the jeep geek" Turian As far as car buying experiences go, our experience was top notch. We really appreciate the time and effort Scott took to educate us on the vehicle a As far as car buying experiences go, our experience was top notch. We really appreciate the time and effort Scott took to educate us on the vehicle and the many available options. Scott is super knowledgeable about all aspects of Jeeps and the car buying/leasing process as a whole. From the moment we walked into the showroom, he made us feel at ease while giving us tons of information with a zero pressure attitude. More
by Kevinjowens
Employees Worked With
Scott“The Jeep Geek” Turian
January 04, 2016
Quick and Easy Rick and Scott made the car buying experience very easy, in fact, they didn't mind me sending over my paper work via text, which was very much appreci Rick and Scott made the car buying experience very easy, in fact, they didn't mind me sending over my paper work via text, which was very much appreciated. It was the best experience with a Jeep dealership in CT that we've had- we didn't feel rushed or pressured into buying a car from them. Once we picked up our new Jeep, Josh gave us a very thorough walk through of the car and everything it could do. Thank you very much guys- it makes me want to buy another Jeep from them ASAP!! More
by Zman
Employees Worked With
Rick Hecker, Scott“The Jeep Geek” Turian, Josh Summers
January 04, 2016
Already Recommended I had an extremely positive experience with Scap. I've always knows of their reputation and am so glad I was able to experience it first hand. All the I had an extremely positive experience with Scap. I've always knows of their reputation and am so glad I was able to experience it first hand. All the staff was knowledgeable, helpful and honest. It was the easiest, non-stressful and no-pressure car buying experience I've ever had. I've already recommended Scap to a friend and will continue to in future. Thanks for making my experience such a pleasant one! More
by Kristina205
Employees Worked With
Joshua P, Rita and Vid
January 03, 2016
Best Car Buying I LOVE my Jeep Cherokee and I will return to Scap Chrysler Jeep Dodge for any car I need in the future. Personal, friendly, fair. Excellent sales team I LOVE my Jeep Cherokee and I will return to Scap Chrysler Jeep Dodge for any car I need in the future. Personal, friendly, fair. Excellent sales team, excellent service team. Accommodating and wonderful to work with. By FAR the best car dealership ever. More
by pattykj
Employees Worked With
Rick Hecker, Scott“The Jeep Geek” Turian, Josh Summers
January 03, 2016
Best experience!! I dread getting a car! this however was as smooth and seamless as I could have ever imagined. I spoke with a wonderful sales rep on the phone and org I dread getting a car! this however was as smooth and seamless as I could have ever imagined. I spoke with a wonderful sales rep on the phone and organized all the details of the sale prior to going into the dealership so when the time came to pick up the car there was no drama. A+ people and service! Will definitely going back in the future. More
by Kj317ew
Employees Worked With
Josh Summers
March 25, 2014
Purchased a Jeep Wrangler in 2011 from Scott. Purchase experience was pretty good. After purchasing vehicle I found out they had never connected the lighting hook-up for the trailer hitch they installed experience was pretty good. After purchasing vehicle I found out they had never connected the lighting hook-up for the trailer hitch they installed on the Jeep. How I found this out was by being pulled over by a NY State Trooper in a rain storm. Although I loved the Jeep I did in the end trade it in to get something that could tow more. Since the vehicle had low miles I was eligible to get a prorated refund on my extended warranty this dealership had sold me. I went back to the dealership and Chuck, the finance representative, said he could certainly process this for me and instructed me to send him the appropriate paperwork which I did on January 24th. I reached out to Mopar in mid-February to inquire the status of my refund and they informed me that the paperwork had not been submitted. I called Chuck and he informed me that he was busy delivering a lot of cars and therefore had not been able to process the paperwork. He promised me he would do so right away. Called Mopar March 25th and they still had no paperwork. They told me how I could process this myself and the turnaround would be timely on their end. Called dealership and spoke to Manager named Rick. He wasn't apologetic in any way whatsoever. Glad I decided to forgo a Dodge Truck and stay away from Chrysler dealers. If you're planning on buying 1 vehicle and not needing any support or service after your purchase this place should fit the bill. Otherwise I recommend avoiding them like the plague. More
by Mpdevlin
Employees Worked With
Service Department / Finance Department (Chuck)
