
Gengras Chrysler Dodge Jeep Ram
East Hartford, CT
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My husband had such a fantastic experience with Alejandro and the team at Gengras! It had been quite awhile since we had purchased a new car and they made us feel so comfortable and made the car buying proce and the team at Gengras! It had been quite awhile since we had purchased a new car and they made us feel so comfortable and made the car buying process quite enjoyable! Customers for life! More
Job well done Alejandro Cabrera and Nick were great to deal with when i turned in my patriot lease and got a Cherokee. Followed through as promised on every issue Alejandro Cabrera and Nick were great to deal with when i turned in my patriot lease and got a Cherokee. Followed through as promised on every issue and conducted themselves in a professional manner. I would recommend Alejandro to everyone. More
very pleasant no pressure from anyone My wife and I went to Gengras CJDR JUST to look at trim levels and get pricing for a new 2019 Ram 1500. We walked in and were greeted by the employees My wife and I went to Gengras CJDR JUST to look at trim levels and get pricing for a new 2019 Ram 1500. We walked in and were greeted by the employees at the front desk immediately. We met Alejandro our sales person. He sat down and discussed what we were interested in looking at. He was very patient and took the time to show us 4 different trucks all with different trim and package levels. All the time being very professional and listening to what we liked or disliked about each vehicle. In his words " I'm here to help you find the perfect vehicle that will make you happy" and he did. Also Cory & Jim in the financing dept. We're very helpful and professional. In summary I feel we got a great truck at a very good value. Raymond Kibbe Jr. More
Sick new lease! Thanks to Evan Monikowski for a great experience sliding into a new lease. He worked with me and I walked away with a gorgeous car and a great deal. A Thanks to Evan Monikowski for a great experience sliding into a new lease. He worked with me and I walked away with a gorgeous car and a great deal. Ask for Evan when you go to Gengras! More
Never received my registration First had a very bad experience with nick manager as have several others. Very condescending. Been waiting 32 days for my registration called 3x a wee First had a very bad experience with nick manager as have several others. Very condescending. Been waiting 32 days for my registration called 3x a week left messages for salesman Lucas never returned call wrong floor mats 33 days later can’t drive my Jeep Rubicon still waiting calling an attorney next. Stay away!!!!!!! More
Very poor service department On 7/7 I brought by Jeep in for an oil change at 8 am, 9:45 I walked back to service department to check on how much longer it would be. My Jeep stil On 7/7 I brought by Jeep in for an oil change at 8 am, 9:45 I walked back to service department to check on how much longer it would be. My Jeep still had a hour wait to even get looked at. I was the only one in the waiting room the entire time. If they were that backed up you would think they would have said it was a 2 hour plus wait. I had my Jeep in for service for a front end issue a while back . I picked it up from that service. I still heard a funny noise coming from the front end. I told my husband, he jacked it up and took off the tire. To his surprise they left a pair of vice grips on the tire arm. I will never buy or recommend Gengras Jeep/dodge to anyone for service or buying from this dealership.. The reps behind the counters are rude as well. Very poor dealership. More
Very professional My brother and I purchased two cars form this dealership and we had a wonderful experience everyone was super friendly and helpful I didn't My brother and I purchased two cars form this dealership and we had a wonderful experience everyone was super friendly and helpful I didn't feel like I was getting scam or rushed ... would recommend this dealership to my family/friends .. Scott Tesla was very professional and friendly More
This was my second Gengras Jeep. The whole thing was terri! Evan is a sales star. We went back and forth and the net was a great car with all the things that I needed. Gengras is the best place to shop Jeep. Evan is a sales star. We went back and forth and the net was a great car with all the things that I needed. Gengras is the best place to shop Jeep. More
Hassle free, smooth and no pressure. Service provided by Devin Booth was remarkable. He was patient and detailed, and most of all wasnt pushy for my business. Great customer service in a Service provided by Devin Booth was remarkable. He was patient and detailed, and most of all wasnt pushy for my business. Great customer service in a clean environment. Will definitely keep my jeep clean with the lifetime wash service. And has recommended my friend who is in search of a caravan. More