Gengras Chrysler Dodge Jeep Ram

Alejandro Cabrera was a great salesman, a smooth and no problematic transaction resulted in a great dealership experiance that I can recommend to many. I can solemnly say that he definatley my first decision to purchase a car a good one!

Mo Salama is a curtious and knowledgeable salesperson. I purchased a car for my daughter and not once did we feel any pressure from Mo. When we picked up the car, Mo went above and beyond. He put the car in the showroom with a huge red bow! He made us feel extra special. I highly recommend you go see Mo Salama when purchasing a car! Thank you Mo!!! Lori P.

Alejandro Cabrera assisted quite nicely for the sale of 2012 Jeep Grand Cherokee. The experience was pleasant, friendly and I would recommend. Thank you for a good sale.

Moe Salama is a pleasant and curtious salesperson. He made my purchase of my new Wrangler fun and easy. I will recommend him to any of my friends who ate thinking of buying a new car. Thank you Moe.

Today I picked up my beautiful BMW X5 Sales agent Mo.Salama was able to make my experience easy, and smooth.He went above and beyond to ensure all paperwork was completed, as well followed through with each call and response very promptly. Mo should be recognized by his leaders for his customer service skills. I am looking forward to referring more friends and family at gengras and the whole team of this location. Great customer experience ❤️

Alejandro Cabrera was awesome when my wife and I bought our jeep renegade . I look forward to dealing with him again on my next vehicle john

Purchased a 2021 Jeep Gladiator. Sales and finance were nice as could be till I drove off the lot. Issue was, I was told the bed liner and “sentinel” would be applied before I picked it up, didn’t happen. Was then told I had an appointment the following Monday, “just drop it off, it’s all set”, didn’t happen. I waited a week to ask what was happening, was told, “it’s all set, just waiting on a call back”. If you don’t get a call, it’s not all set. Got an email on Saturday saying, I had an appointment for the following Thursday unfortunately, didn’t see it till Monday. Having a scheduling issue, I asked if it was ok to drop it off Wednesday night, only to be told, “that doesn’t make any sense”. Even one point being told, “Hey, we made the appointment, if you can’t make it, it’s on you, not us”. After a full day arguing, I mean explaining I couldn’t do Thursday, they called and said I could drop it off. Got there Wednesday night and they had a “loaner” for me. I got a few miles away and saw that it didn’t even have enough gas in it for me to get home, living over an hour away. So, being told it would be ready Friday, I didn’t hear anything so, emailed at 2:30 to inquire, didn’t hear anything. I called at 3 times between 3:15and 4:30, not being able to reach anyone. Salesman called me at 4:30 saying, “sorry, we’ve been playing phone tag all day”. I’m sorry but, it’s NOT phone tag unless you call me at least once!! He proceeds to tell me they close in less than an hour and a half, knowing I’m more than an hour away. I got there and the manager had my key, asked for the loaner key and said I’m all set. Disgusted, I just left. No mention of the loaner with no gas, no apologies for any of it. The worst part is, no one took any responsibility, no apologies, as a matter of fact, their attitude was that it just me being unreasonable. This was the worst experience I’ve had at a dealership and have never really had a good one.

Recently purchased a new Ram 2500. set up Test drive and and started the adventure. I worked with Alejandro Cabrera. was a great person to work with! no pressure, No up selling, No sales pitch just some good laughs and some story's and a great experience

This review is directly because of my experience with my salesman Alejandro Cabrera. I bought a preowned 2019 Jeep Wrangler Unlimited Rubicon at the end of September. Alejandro was my advocate when I needed some things taken care of with the car to make the deal happen. He worked with his management, the detail and services departments and made sure my experience was what it should be. I read all the reviews and explained to him I was a bit concerned due to some of the poor scores. He told me not to worry and that I was working with him directly and he would make sure things went smoothly. I have to say he was a man of his word and made everything work the right way. I would highly recommend you call Gengras and speak with Alejandro. He will make your experience a good one and stand by his word. Good luck!

Dear Business Manager Gengras Dodge/Jeep, I am writing to you about my experience purchasing a car from Gengras Dodge/Jeep recently. My name is Jeff Redman. My wife Pam and I were looking for a used Jeep Wrangler. We were met at the front desk with a very professional staff who set us up with one of your salesmen, Alejandro Cabrera. Alejandro was polite, professional and thorough. He treated us as though we were the only ones he was working with. Alejandro answered all our questions and concerns and made us feel very comfortable during the entire process. He stayed in touch with us and made the sale easy and without pressure. Alejandro gave us a tour of the entire facility to show the quality and care your establishment takes into providing customers the best treatment even after the sale. The business team was just as professional and accommodating during the delivery process. The best part of our experience was the relationship with Alejandro Cabrera and all his thoughtfulness and extra care. You have a tremendous person working hard for such a quality establishment. Thank you for our experience with Gengras Dodge/Jeep.