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Gengras Chrysler Dodge Jeep Ram
East Hartford, CT
291 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 291 reviews
May 04, 2014
Best new car experience ever! You could not ask for more. Friendly, attention to detail, and no bologna. My wife and I researched and test drove over 18 different models and makes You could not ask for more. Friendly, attention to detail, and no bologna. My wife and I researched and test drove over 18 different models and makes of new cars. 2014 was a good year as the new roll-outs were both staggering and impressive. However, only one Dodge, the Charger R/T (loaded and beautiful). As it turned out, it wasn't much of a contest after the test drive. It wasn't the last look but it ended up being the last stop. We spoke and met with Chas for days and after the hands were shook we through in a little Jim too. It was my wife's first new car and the greatest experience of her life. For me, it was long and complex but for all the right reasons. Every part of the negotiations was pleasant and almost a joy. Nothing was cookie cutter or rehearsed, if you will. From Chas to Management... everyone was professional, attentive, and flexible. I really felt like connections were made. I have purchased a fair amount of cars in my years and I have to say that after this experience that I may never car shop anywhere else going forward. I really feel that the Gengras team was more than prepared and willing to understand my family's needs, wants, and goals. Chas especially, was very diligent in getting to know us and make the whole process as beneficial for us as I'm sure it was for the dealership. I have never seen his like in sales, ever. Chas is the salesman for the everyman and is unmatched in people skills. I kid you not that if you purchase a vehicle from Chas and Gengras, when you get home, you will not just have a vehicle that fits you, your needs, and your heart... you may also find that your circle of friends grew by a very thoughtful and charismatic Gengras salesman named Chas Miller. More
by jdspringmann
Employees Worked With
Jim Vincek
April 03, 2014
Thieves I put a deposit on a car deal on Friday pending approval by the bank and my acceptance of their terms. I ended up buying two cars from another dealer I put a deposit on a car deal on Friday pending approval by the bank and my acceptance of their terms. I ended up buying two cars from another dealer on Saturday. I called Gengras and told them I would not be moving forward with them and to please send my $500 deposit back to me. Instead, THEY DEPOSITED THE CHECK ON MONDAY! I called them today because I saw the money come out of my account. They are making me jump through hoops to get my money back. THEY ARE THIEVES!!!! IF YOU LIVE IN CONNECTICUT AVOID GENGRAS AUTO AT ALL COSTS!! More
by cthjd2001
Employees Worked With
Finance Manager
March 04, 2014
I purchased a 2012 Chrysler 300 Limited on Friday February 28,2014 from Bruce Fischer & Kamran Kafi they were both Outstanding when I came to meeting all my requests. No Hassles or Haggling whatso ev February 28,2014 from Bruce Fischer & Kamran Kafi they were both Outstanding when I came to meeting all my requests. No Hassles or Haggling whatso ever. Upon delivery Bruce went over All options on vehicle & how to use them to a tee.I traveled over 120 miles to purchase this car and it was well worth it !! I highly recommend doing business with Gengras they are Awesome. Thanks Mike Florio-Brockton, Mass. More
by mikeflorio
February 26, 2014
I bought a new Dodge Ram 1500 at Gengra's back in April 2001 (salesman at that time was Herman?) and on 02/25/2014 I bought a 2014 Town & Country from Sales Associate Stephen Dolan. I don't see his April 2001 (salesman at that time was Herman?) and on 02/25/2014 I bought a 2014 Town & Country from Sales Associate Stephen Dolan. I don't see his name (or picture) on the review board, so I'll put Mr. Dolan's info here: 860-727-6444 sdolan@gengras.com The dealership has a Great atmosphere & Good Prices. I would refer all my friends to Stephen Dolan, he was upfront & honest. They have a great selection! I drove an hour to get to the dealership, passing countless other dealers on the way. In my opinon, Gengra's values your time, and doesn't waste it like other dealers. I'm Bob Appleby and I approve this message! More
by Appleby
Employees Worked With
Stephen Dolan , Stephen Dolan
January 27, 2014
I was at Gengras on Saturday, January 25, 2014 and purchased a used Jeep Grand Cherokee from Bruce Fisher. It was the best car buying experience I have ever had. Bruce was wonderful! I was very ner purchased a used Jeep Grand Cherokee from Bruce Fisher. It was the best car buying experience I have ever had. Bruce was wonderful! I was very nervous going in as my credit score took a bad hit due to some bad life choices and I was a little embarrassed about it. But after meeting with Bruce and Blake Riley, they put my mind at ease and treated me with the utmost respect and dignity and got me in a better vehicle than I thought I could get into. I am thrilled with my new Jeep and am thankful for the guys at Gengras! I will be recommending Gengras and Bruce Fisher to my car buying friends and family! More
by bhansen2
October 21, 2013
Steven Dolan was very patient and professional in helping me purchase a used Jeep and lease a new one the same day. The small details from letting me take the car for the day to being available for my many me purchase a used Jeep and lease a new one the same day. The small details from letting me take the car for the day to being available for my many questions made a big difference in the transaction. I absolutely dislike the car buying process and have very little time to dedicate to it, so finding a dealership that is so accommodating is very refreshing. Steven made it a very relaxed painless process and provided outstanding service to fit my needs. Thank you Steve! More
by twherry27
Employees Worked With
Steven Dolan, Stephen Dolan
September 14, 2013
Gengras East Hartford is an excellent dealership for buying new cars! I recommend going to Gengras for all of new car buyers! Way to go Gengras! buying new cars! I recommend going to Gengras for all of new car buyers! Way to go Gengras! More
by englishj
Employees Worked With
Michael McLaughlin
July 11, 2013
Absolutely terrible service department. Just got truck "certified", to find out oil never changed and defective transmission. Truck went in for oil change and I asked to look into noise in truck.... Truck "certified", to find out oil never changed and defective transmission. Truck went in for oil change and I asked to look into noise in truck.... Truck sat for three days... No paperwork even filed to repair and oil never changed. Also no loaner truck. Had to call repeatedly for info (which there was none) huge service area with nobody in there. Just looks like it's a big efficient service department. I took my truck elsewhere. Never been so frustrated / stay away More
by Lividone
Employees Worked With
Evan Newmark
July 03, 2013
Matt is absolutly awesome. I give him a 10 out of 10 would not go anywhere else. I can't recommend anyone else, patient, attention to details and beyond personable, he acts as a friend more than a sales would not go anywhere else. I can't recommend anyone else, patient, attention to details and beyond personable, he acts as a friend more than a salesman. I can't say enough about the expierence. I just dont give a chuck.. Matt will know what I mean. More
by msbwoz
