Gengras Chrysler Dodge Jeep Ram

Everyone was very knowledgable and no pressure whatever. Understood my needs and delivered. Matt could have put a thousand or two on my trade but that's not what he's paid to do. A couple grand more would h Understood my needs and delivered. Matt could have put a thousand or two on my trade but that's not what he's paid to do. A couple grand more would have been worth about $11.00/month so who's whining. Over all a very positive experience. Thanks to all Mike Vozzolo More

This was our first new vehicle. Jim worked with my wife and I to determine the best vehicle and options without any pressure. His honest information and laid back sales style were the reasons we came back and I to determine the best vehicle and options without any pressure. His honest information and laid back sales style were the reasons we came back to buy from Gengras. More

I felt the dealership was good and Dennis was very easy to work with. He understood the Jeep products well, and he went vehicle by vehicle through the lot helping us compare and contrast each vehicle until to work with. He understood the Jeep products well, and he went vehicle by vehicle through the lot helping us compare and contrast each vehicle until we found what we were looking for. More

I went into this dealership hoping to purchase a certified pre-owned vehicle and I ended up purchasing a new vehicle after being told of the many rebates being offered for the vehicle I wanted. I r certified pre-owned vehicle and I ended up purchasing a new vehicle after being told of the many rebates being offered for the vehicle I wanted. I received excellent customer service from Stephen Dolan. He presented as very friendly and understanding of my requirements in my vehicle purchase. He was very thorough in his explanations of the details of my purchase and he was very easy to contact. He made himself readily available by phone to discuss my purchase and meet with me concerning any questions or concerns I had. I would highly reccommend him as a sales associate for your future care purchasing endeavors. He appeared to be very honest and loyal to providing excellent customer service. More

Dealing with Ralph Eastwood AGAIN was a great experience! In 2009 when I was looking for a new Jeep Grand Cherokee Ralph and Gengras provided me with a pleasant no pressure buying experience. Because of this In 2009 when I was looking for a new Jeep Grand Cherokee Ralph and Gengras provided me with a pleasant no pressure buying experience. Because of this it was easy to recommend Ralph to my girlfriend Beth when she was recently interested in a new Jeep Liberty Sport. Once again Ralph and the team at Gengras provided us with a great experience with an exceptional vehicle. Great job Ralph and thank you again. More

We just bought our second car from Gengras this year. The first was a Wrangler we bought from Joe Goffa for our son and Joe was terrific. We had been looking at a lot of vehicles and Joe was a welcome change first was a Wrangler we bought from Joe Goffa for our son and Joe was terrific. We had been looking at a lot of vehicles and Joe was a welcome change to the "typical" dealer experience. In fact we had just purchased another vehicle for our other son from a competitor and the experience was so bad after the sale that I won't ever buy from them again. By contrast, Joe treated us (including our dog) with respect and was very welcoming. We test drove several vehicles and he was very patient with our questions. He knows so much about Jeep that every time I did any research on the vehicles, I found that I was simply confirming what Joe had already told us. It was very refreshing to work with someone who so clearly enjoys his work. The second is a Grand Cherokee Overland we bought from Dennis Pelletier. When we went to the dealership we asked for Joe and when he greeted us, he seemed embarrassed to say that he had been promoted to Sales Manager so he introduced us to Dennis who then helped us with our purchase. Although Dennis is new, he did a great job and was very helpful and friendly. Joe stayed involved in the purchase so we really felt like we had two great guys helping us. It is very clear to us that when you buy a vehicle from Joe or Dennis, they are thinking about the "next" sale to you. In other words, they want you to come back! We really felt respected and appreciated as a repeat customer. More

We had a great experience with the purchase of our new car and love driving it. Lance was easy to work with and respected our time. As hassle free as possible and would definitely use this dealership a car and love driving it. Lance was easy to work with and respected our time. As hassle free as possible and would definitely use this dealership again! More

I went to Gengras to purchase a brand new vehicle. I was 100% impressed by the customer service I received. I feel that I was truly valued as a customer and that Luis really cared about my wants and needs - 100% impressed by the customer service I received. I feel that I was truly valued as a customer and that Luis really cared about my wants and needs - not just getting the sale. I have to admit, I usually dread meeting with sales people, but this time was different. I have never had such a great experience with a dealer. I will recommend Gengras and Luis to everyone I know that is interested in a new car! More

Brought my vehicle in for maintenance with a $50 card you sent in the mail. When I was doing the paperwork I discovered I did not have my wallet. Your service rep told me he would make the necessary adjustm sent in the mail. When I was doing the paperwork I discovered I did not have my wallet. Your service rep told me he would make the necessary adjustments and performed the service. My car was also ready 39 minutes early. More

I was shopping around for a used car and found one I liked on gengras' website. Went in and talked to Jim about the car. He took me for a test drive then let me test drive the car again the next day wit liked on gengras' website. Went in and talked to Jim about the car. He took me for a test drive then let me test drive the car again the next day with my girlfriend, was very patient with me and my endless indecisiveness. I was driving around the same car for 9 years and one of the reasons I was doing this was because I dislike the process of buying a car so much and I dislike pushy over aggressive car salesmen. Jim had none of those negative attributes and was just a genuinely nice guy. He made everything about buying this car as hassle-free as possible. As long as he’s in the business I’ll only buy cars from him. More