Gengras Chrysler Dodge Jeep Ram

We purchased five new vehicles from Gengras Dodge/Volvo in the last 10+ years and have had all of them plus a Volvo purchased at another dealership serviced there. The service has mostly been adequate at b in the last 10+ years and have had all of them plus a Volvo purchased at another dealership serviced there. The service has mostly been adequate at best. Our 2019 Dodge Laramie truck has been at Gengras more than once for service for some issues but this past trip will be the last. There are issues that remain unresolved including a vibration in the front end. Their solution for the this is for US to purchase new tires although these only have 12'000+ miles !!!! There are other remaining issues but the tire problem is the most annoying. Apparently this franchise doesn't care about customer loyalty at all. We will NEVER purchase another vehicle at ANY Gengras dealership. Customer LOYALTY is not appreciated by this group. More

I got a 2021 ram sales person Mo Salama was great to getting me into this vehicle I would recommend him to anyone who's looking for a vehicle getting me into this vehicle I would recommend him to anyone who's looking for a vehicle More

Alejandro Cabrera was my salesperson at Gengras Chrysler Didge Jeep Ram. Although I came in interested in buying a used car that I viewed on-line he did not try to lead me to purchase a new one. He was att Didge Jeep Ram. Although I came in interested in buying a used car that I viewed on-line he did not try to lead me to purchase a new one. He was attentive, courteous, knowledgeable and down to earth. He made the transaction of my purchase smooth and personable. Overall I had a very good buying experience and would not hesitate to send family and friends who want to purchase a car to see Alejandro. More

Had a great car buying experience at Gengras. Sales associate Victoria was very helpful, made the experience stress free and fun. associate Victoria was very helpful, made the experience stress free and fun. More

Very poor experience with this dealer. Tried to buy a vehicle here three times and each time I get the typical dealer runaround. I guess I ask too many questions and don’t let them just get the price the vehicle here three times and each time I get the typical dealer runaround. I guess I ask too many questions and don’t let them just get the price they want. Three strikes though. You’re out Gengras. Take my advice. Take your business elsewhere and maybe they will figure out how to treat their customers but I’m not so sure that will happen More

Alejandro was awesome! He came up with a great financing option for us. Personable, nice, I would go through him again! This was our second purchase through Gengras!!! option for us. Personable, nice, I would go through him again! This was our second purchase through Gengras!!! More

It was a pleasant experience at Gengras. Alejandro Cabrera was very helpful and patient in walking us through our options and answering our questions. We are still deciding on options and I expect Al Cabrera was very helpful and patient in walking us through our options and answering our questions. We are still deciding on options and I expect Alejandro will hear from us again. More

We had a great experience from beginning to end with Alejandro. He focused on our needs, walked us through many options, and we settled on the right vehicle for family. The process was personal and enjo Alejandro. He focused on our needs, walked us through many options, and we settled on the right vehicle for family. The process was personal and enjoyable and a great thanks to Alejandro for his fantastic approach and personal touch. More

Told dealership I did not want VIN etching. I did not review contract closely at signing it as everything else had been upfront. The finance manager did not disclose it as he should have. So I was charge review contract closely at signing it as everything else had been upfront. The finance manager did not disclose it as he should have. So I was charged for VIN etching, which they didn't do as it was already done. Called them and was told by Mo, salesperson I dealt with, I would get a refund. Still waiting and no one returns my calls. More

I would just like to thank Alejandro Cabrera for his help over the weekend. He help me and my wife out, by letting us test drive a couple of Jeep Wranglers (Sahara & Rubicon) versions. Alejandro is very know over the weekend. He help me and my wife out, by letting us test drive a couple of Jeep Wranglers (Sahara & Rubicon) versions. Alejandro is very knowledgeable about the Wranglers, and at know time did he pressure us with a sale. very nice atmosphere at Gengras More