Gengras Chrysler Dodge Jeep Ram

Alejandro took care of me when it came to finding the perfect vehicle. I came in on a new trail hawk, but he was able to get me into everything I wanted on a certified one at a much better cost. Will con perfect vehicle. I came in on a new trail hawk, but he was able to get me into everything I wanted on a certified one at a much better cost. Will continue to refer and return! More

Horrible customer service! Rude and unprofessional establishment! STAY AWAY!! This dealership did everything they could to turn me away! Not one manager ever responded to my voicemails about my salesm establishment! STAY AWAY!! This dealership did everything they could to turn me away! Not one manager ever responded to my voicemails about my salesman blowing me off and hanging up in my face!Carl Jean-Pierre is the worse salesman!! STAY AWAY from this dealership! More

Alejandro Cabrera was a great salesman, a smooth and no problematic transaction resulted in a great dealership experiance that I can recommend to many. I can solemnly say that he definatley my first decisi problematic transaction resulted in a great dealership experiance that I can recommend to many. I can solemnly say that he definatley my first decision to purchase a car a good one! More

Mo Salama is a curtious and knowledgeable salesperson. I purchased a car for my daughter and not once did we feel any pressure from Mo. When we picked up the car, Mo went above and beyond. He put the car in purchased a car for my daughter and not once did we feel any pressure from Mo. When we picked up the car, Mo went above and beyond. He put the car in the showroom with a huge red bow! He made us feel extra special. I highly recommend you go see Mo Salama when purchasing a car! Thank you Mo!!! Lori P. More

Alejandro Cabrera assisted quite nicely for the sale of 2012 Jeep Grand Cherokee. The experience was pleasant, friendly and I would recommend. Thank you for a good sale. 2012 Jeep Grand Cherokee. The experience was pleasant, friendly and I would recommend. Thank you for a good sale. More

Moe Salama is a pleasant and curtious salesperson. He made my purchase of my new Wrangler fun and easy. I will recommend him to any of my friends who ate thinking of buying a new car. Thank you Moe. made my purchase of my new Wrangler fun and easy. I will recommend him to any of my friends who ate thinking of buying a new car. Thank you Moe. More

Today I picked up my beautiful BMW X5 Sales agent Today I picked up my beautiful BMW X5 Sales agent Mo.Salama was able to make my experience easy, and smooth.He went above and beyond to ensure all Today I picked up my beautiful BMW X5 Sales agent Mo.Salama was able to make my experience easy, and smooth.He went above and beyond to ensure all paperwork was completed, as well followed through with each call and response very promptly. Mo should be recognized by his leaders for his customer service skills. I am looking forward to referring more friends and family at gengras and the whole team of this location. Great customer experience ❤️ More

Alejandro Cabrera was awesome when my wife and I bought our jeep renegade . I look forward to dealing with him again on my next vehicle john our jeep renegade . I look forward to dealing with him again on my next vehicle john More

Purchased a 2021 Jeep Gladiator. Sales and finance were nice as could be till I drove off the lot. Issue was, I was told the bed liner and “sentinel” would be applied before I picked it up, didn’t happen. nice as could be till I drove off the lot. Issue was, I was told the bed liner and “sentinel” would be applied before I picked it up, didn’t happen. Was then told I had an appointment the following Monday, “just drop it off, it’s all set”, didn’t happen. I waited a week to ask what was happening, was told, “it’s all set, just waiting on a call back”. If you don’t get a call, it’s not all set. Got an email on Saturday saying, I had an appointment for the following Thursday unfortunately, didn’t see it till Monday. Having a scheduling issue, I asked if it was ok to drop it off Wednesday night, only to be told, “that doesn’t make any sense”. Even one point being told, “Hey, we made the appointment, if you can’t make it, it’s on you, not us”. After a full day arguing, I mean explaining I couldn’t do Thursday, they called and said I could drop it off. Got there Wednesday night and they had a “loaner” for me. I got a few miles away and saw that it didn’t even have enough gas in it for me to get home, living over an hour away. So, being told it would be ready Friday, I didn’t hear anything so, emailed at 2:30 to inquire, didn’t hear anything. I called at 3 times between 3:15and 4:30, not being able to reach anyone. Salesman called me at 4:30 saying, “sorry, we’ve been playing phone tag all day”. I’m sorry but, it’s NOT phone tag unless you call me at least once!! He proceeds to tell me they close in less than an hour and a half, knowing I’m more than an hour away. I got there and the manager had my key, asked for the loaner key and said I’m all set. Disgusted, I just left. No mention of the loaner with no gas, no apologies for any of it. The worst part is, no one took any responsibility, no apologies, as a matter of fact, their attitude was that it just me being unreasonable. This was the worst experience I’ve had at a dealership and have never really had a good one. More

Recently purchased a new Ram 2500. set up Test drive and and started the adventure. I worked with Alejandro Cabrera. was a great person to work with! no pressure, No up selling, No sales pitch just some go and started the adventure. I worked with Alejandro Cabrera. was a great person to work with! no pressure, No up selling, No sales pitch just some good laughs and some story's and a great experience More