Gengras Ford

Car was dirty, needed a new battery in less than a week, amo The new car was dirty, the car needed a new battery in less than a week, whole working with David Goodrich who was very good we were frequently interr The new car was dirty, the car needed a new battery in less than a week, whole working with David Goodrich who was very good we were frequently interrupted by a guy named Sam who was very rude to my daughter. The check that was to pay off my car that was turned in was sent to the wrong place. Sent complaint via live chat and never recieved any comment back. More

Ford ranger 2011 I bought the truck used. It had 56000 miles. It was in great condition with lots of extras remote car starter running step and bed cover and Bluetooth I bought the truck used. It had 56000 miles. It was in great condition with lots of extras remote car starter running step and bed cover and Bluetooth. I was given 3 month warranty or 3,000 miles. After 2 months driver door filled with rain and transmission fluid was black. I made appointment to have door seal and fluid changed. They insisted fluid is OK and doesn't need to be changed until 100,000 miles with much banter it was changed.4 days later. Very anti customer service. I also have 2 free oil changes. I will never go there again. More

Corrected my issue Service mess up . Salesman corrected issue. I would definitely use them again. Dan Allegrini was proactive in correcting service issue. It was greatl Service mess up . Salesman corrected issue. I would definitely use them again. Dan Allegrini was proactive in correcting service issue. It was greatly appreciated. Would recommend cleints to Crowley ford . Thank you More

VERY SATISFIED CUSTOMER Patience, understanding RESPECT! That's a few of the attributes I experienced at CROWLEY FORD IN PLAINVILLE. What a GREAT Deal I received. With les Patience, understanding RESPECT! That's a few of the attributes I experienced at CROWLEY FORD IN PLAINVILLE. What a GREAT Deal I received. With less than perfect credit David got the job done SMOOTHLY. They are HONEST. What a Pleasure they were to work with! I sure would recommend them to my GRANDMOTHER! More

Great sales staff I had a wonderful sales experience with Claudine. I got a great deal, and the entire experience was hassle free. I would definitely purchase a vehic I had a wonderful sales experience with Claudine. I got a great deal, and the entire experience was hassle free. I would definitely purchase a vehicle from Crowley Ford again in the future. More

Where to begin with these people? I am not pleased with this dealership at all. They were deceptive when doing service, they scheduled appointments and when I arrived didn't have the I am not pleased with this dealership at all. They were deceptive when doing service, they scheduled appointments and when I arrived didn't have the parts to do the work, and they tried to sell me service that wasn't needed. More

This Ford dealer was the best out of all the other Crowley's We purchased a jeep that they had in the front of the Ford lot for sale. Our salesman, John Lloyd, was very nice and helpful. The sales manager, as We purchased a jeep that they had in the front of the Ford lot for sale. Our salesman, John Lloyd, was very nice and helpful. The sales manager, as well as the finance manager, were also great to do business with. All the employees we spoke to while we were there were very pleasant and outgoing. We had purchased a Jeep several years ago at Crowley Jeep and it was a disaster. We were hesitant to do business with Crowley again because of that. I'm glad we gave the Ford team a chance because doing a deal with them was night and day compared to our previous experience. More

Refuse to fix a new car that doesn't work properly They sell faulty vehicles and fail to fix the problems. Their service department is to busy to care about the problems in the cars that they sell. They sell faulty vehicles and fail to fix the problems. Their service department is to busy to care about the problems in the cars that they sell. I bought a brand new focus from this dealership and had issues with the gas peddle sticking, they just give excuses and fail to fix. Do yourself a big favor and steer clear of this dealership! More

oil change I will not go back to crowley ford for service. The last 3 times I brought my Hyndai Santa Fe in for an oil change-everytime they say they do not hav I will not go back to crowley ford for service. The last 3 times I brought my Hyndai Santa Fe in for an oil change-everytime they say they do not have a filter and I would need to wait an extra hour for them to get one. You would think they would keep some sort of inventory on hand and when below a min inventory re-order. Someone needs to manage their inventory better... More