Gengras Ford - Service Center
Plainville, CT

255 Reviews of Gengras Ford - Service Center
service on F350 Always responsive to my concerns maintain an accurate service log of my ford vehicles Only Dealership I have returned to for service after my warran Always responsive to my concerns maintain an accurate service log of my ford vehicles Only Dealership I have returned to for service after my warranties have expired. More
Excellent and quick service Service was fast and friendly. Excellent loaner provided so did not lose time from work. Keep it up! Seen on time and called as soon as work was comp Service was fast and friendly. Excellent loaner provided so did not lose time from work. Keep it up! Seen on time and called as soon as work was completed. More
Bob service friendly service, helpful, car always runs well I feel like they have my interest at heart car is only 2 years old so there aren't a lot of issues t friendly service, helpful, car always runs well I feel like they have my interest at heart car is only 2 years old so there aren't a lot of issues to review against More
Quicklane Prompt, polite, perfect. also took care of recall without an appointment. Great Job! Welcomed immediately. Truck was taken right away , visited sales Prompt, polite, perfect. also took care of recall without an appointment. Great Job! Welcomed immediately. Truck was taken right away , visited sales staff, and Mike came in person to give me my keys. More
Service department Eric and Brian in Plainville service where very helpful when my battery died in my 2017 MKC. Thank you for your fast polite service, and for Jonhs Eric and Brian in Plainville service where very helpful when my battery died in my 2017 MKC. Thank you for your fast polite service, and for Jonhs help in finding a new Navigator for my husband. More
Routine maintenance The routine maintenance went as expected. Unfortunately my phone kept getting disconnected from the Bluetooth system in the car. The fix took longer The routine maintenance went as expected. Unfortunately my phone kept getting disconnected from the Bluetooth system in the car. The fix took longer than I expected leaving me without a car overnight and costing me over 150.00 dollars. More
Tires rotated Brought my car in for an oil change and tire rotation to the quik lube paperwork I received said tire pressure was at 35 - half hour after I left I re Brought my car in for an oil change and tire rotation to the quik lube paperwork I received said tire pressure was at 35 - half hour after I left I received a message that my tire pressure was low I had to stop an check my tire pressure in the pouring rain all 4 tires were between 28 - 30 and needed to put air in my tires. this is not the first time I have left the dealership not work on my car not done correctly. More
A/C stopped working on a very hot day. I drove in right after work and you took me in right away with no appointment. We found the problem and told me what to do about it. I need to replace I drove in right after work and you took me in right away with no appointment. We found the problem and told me what to do about it. I need to replace a part under warranty. Could ask for more, job well done. More
Long time customer! Been going to Crowley for 20 years on my sixth vehicle would never go anywhere else they take care of you and your vehicle until you’re happy and sat Been going to Crowley for 20 years on my sixth vehicle would never go anywhere else they take care of you and your vehicle until you’re happy and satisfied just like your family. Laura Morelli More
A good place to buy your car and have it serviced!!!! As stated in the title, I'v been very happy with the purchase of my new MKC and happy with the service experience this car and my Lincoln Town Car. As stated in the title, I'v been very happy with the purchase of my new MKC and happy with the service experience this car and my Lincoln Town Car. I will continue to express my feelings about how great it is to deal with Crowley in any conversation I may have. More