I went to Gengras Ford Quick Lane for an oil change last evening, I've been going to this dealership for years (as Crowley Ford), for service and oil changes on my previous Escape, my Mercury (purchased at Crowley) and my other vehicles too. I just acquired my mother in law's Escape a few days ago and brought in in for an oil change. While it is 7 years old, it has only 26,000.miles, and the factory carpet floor mats were never used, virtually new - only the factory all-weather mats were ever used. I installed the carpeted mats on Sunday, and when I got in the car last evening after the oil change, the driver's floor mat had grease all over it from the mechanic's shoes. I'm surprised and disappointed that Gengras doesn't use paper floor mats to protect the interior of the cars they service. I also have my cars serviced at Modern Tire in West Hartford, and they always use paper floor mats and steering wheel protectors.