Gengras Ford - Service Center
Plainville, CT

255 Reviews of Gengras Ford - Service Center
Service Was in and out in the time I was told,with all things completed.Staff is knowlable,quick and appear willing to help each other when needed Was in and out in the time I was told,with all things completed.Staff is knowlable,quick and appear willing to help each other when needed More
water leaking from moon roof water drains blocked from moon roof. full of pine needles &dirt. my only complain techn left floor mat soaking wet passenger side.which I didn't find water drains blocked from moon roof. full of pine needles &dirt. my only complain techn left floor mat soaking wet passenger side.which I didn't find until I got home. More
Oil change and maintenance I dropped my car off in the morning for oil change and "the works" maintenance package. I picked it up in the afternoon with no issues. Peter was a bi I dropped my car off in the morning for oil change and "the works" maintenance package. I picked it up in the afternoon with no issues. Peter was a big help in making sure my vehicle got everything it needed done. More
Very fast and efficient service The service provided by Crowley was excellent. It completely met by expectations. I will certainly recommend Crowley to others. The service center The service provided by Crowley was excellent. It completely met by expectations. I will certainly recommend Crowley to others. The service center open hours are very convenient. More
Service Quick Lane Service guys were great. Very helpful and took the time to review possible rodent issues and how to prevent further problems. Took the tim Quick Lane Service guys were great. Very helpful and took the time to review possible rodent issues and how to prevent further problems. Took the time to show me how to remove air filter to perform periodic checks. More
First Oil Change Clean, comfortable waiting area with Kuerig coffee maker! Rep said it would take about 1 hour for oil change and 6,000 mile check-up. It took 50 mi Clean, comfortable waiting area with Kuerig coffee maker! Rep said it would take about 1 hour for oil change and 6,000 mile check-up. It took 50 minutes. I had a slow leak in the rear tire so they said it would take an additional half hour. It did. They had to take the tire off and reseal it. Have had no issues since then. Everyone was very friendly and professional. My first service experience was GREAT! Also, there were no fees for the service. More
quick lane is very convenient but.. quick lane is very convenient but do they use the correct oil. They said they put in synthetic blend oil and I later found out my car requires full sy quick lane is very convenient but do they use the correct oil. They said they put in synthetic blend oil and I later found out my car requires full synthetic. Not sure what to do. This was my first service since I purchased the car from them. More
Crowley Quick Lane we are very please with the service they provide very quick and neat with there work I would refer them to all my friends and family we are very please with the service they provide very quick and neat with there work I would refer them to all my friends and family More
Excellent On my way home from work late on a Friday afternoon, I ran over an object in the road that left a nail in my tire. After my wife checked in with Crowl On my way home from work late on a Friday afternoon, I ran over an object in the road that left a nail in my tire. After my wife checked in with Crowley Ford Lincoln to see how late the service department would be open, I decided to drive there straightaway. When I arrived, the men in the service department greeted me warmly and cheerfully, took my car in, and had me back on the road in 30 minutes. The whole experience was terrific as I was just beginning the weekend. More
2016 F-150 Service Visited the Crowley Fast Lane for my oil change, tire balance & rotation. I was checked in quickly and my truck was serviced quickly without any ques Visited the Crowley Fast Lane for my oil change, tire balance & rotation. I was checked in quickly and my truck was serviced quickly without any questions or concerns on my part. The Fast Lane crew did an excellent job and finished it quite timely! More