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Gengras Ford - Service Center

Plainville, CT

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255 Reviews

255 Reviews of Gengras Ford - Service Center

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August 08, 2018

Service Was in and out in the time I was told,with all things completed.Staff is knowlable,quick and appear willing to help each other when needed More

by Sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lloyd
Aug 20, 2018 -

Gengras Ford responded

Hey Sam, I'm glad you had a quick and positive experience here at Crowley Ford Lincoln, hope to see you again! Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

August 07, 2018

water leaking from moon roof water drains blocked from moon roof. full of pine needles &dirt. my only complain techn left floor mat soaking wet passenger side.which I didn't find More

by bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ryan lagana
Aug 13, 2018 -

Gengras Ford responded

Hi Bob, Please let us know how we can contact you directly to gather the details of your issue and make you a satisfied customer! Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

July 30, 2018

Oil change and maintenance I dropped my car off in the morning for oil change and "the works" maintenance package. I picked it up in the afternoon with no issues. Peter was a bi More

by mf292442
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter H
Aug 06, 2018 -

Gengras Ford responded

Thanks for your positive review! I’ll let Peter know that you were pleased with his professionalism. I’m glad you had a good experience here at Crowley Ford Lincoln! Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

July 28, 2018

Very fast and efficient service The service provided by Crowley was excellent. It completely met by expectations. I will certainly recommend Crowley to others. The service center More

by albecky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown, don't remember name
Jul 30, 2018 -

Gengras Ford responded

I’m glad you had a good experience with all of us here at Crowley Ford Lincoln! Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

July 25, 2018

Service Quick Lane Service guys were great. Very helpful and took the time to review possible rodent issues and how to prevent further problems. Took the tim More

by kimberly97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quck Lane Service Crew
July 25, 2018

First Oil Change Clean, comfortable waiting area with Kuerig coffee maker! Rep said it would take about 1 hour for oil change and 6,000 mile check-up. It took 50 mi More

by SUVJEN01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Jul 30, 2018 -

Gengras Ford responded

Thanks so much for your kind words! I’m pleased we were able to meet your needs. Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

July 24, 2018

quick lane is very convenient but.. quick lane is very convenient but do they use the correct oil. They said they put in synthetic blend oil and I later found out my car requires full sy More

by QX50 DAVE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
did not ask
July 20, 2018

Crowley Quick Lane we are very please with the service they provide very quick and neat with there work I would refer them to all my friends and family More

by Gene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Cruz
Jul 23, 2018 -

Gengras Ford responded

I’m very glad to hear that you had a positive service experience with Crowley Ford Lincoln. Thank you for sharing that in your review! Sincerely, Gary Stebbins

July 14, 2018

Excellent On my way home from work late on a Friday afternoon, I ran over an object in the road that left a nail in my tire. After my wife checked in with Crowl More

by Explorer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department men
Jul 16, 2018 -

Gengras Ford responded

I’m glad you had a good experience with all of us here at Crowley Ford Lincoln! Thanks for your positive review! Sincerely, Gary Stebbins

July 10, 2018

2016 F-150 Service Visited the Crowley Fast Lane for my oil change, tire balance & rotation. I was checked in quickly and my truck was serviced quickly without any ques More

by LEVIGIL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric & the Service Crew at their Fasts Lane Service
Jul 16, 2018 -

Gengras Ford responded

I’m very glad to hear that you had a positive service experience with Crowley. Thank you for sharing that in your review! Sincerely, Gary Stebbins

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