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Gengras Ford - Service Center

Plainville, CT

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255 Reviews

255 Reviews of Gengras Ford - Service Center

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July 09, 2018

Service Always great service at Crowley quick lane! They always do their best to get you in and out in a timely manner. And always very nice. More

by SK730
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Jul 16, 2018 -

Gengras Ford responded

Thanks for your positive review! I’ll let our full team here know that you were pleased with their professionalism. Sincerely, Gary Stebbins

July 09, 2018

Oil change Convenient hours for working people. Great customer service, even though I did not purchase my Ford Escape from this dealership. Will return again for More

by Escape!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Jul 16, 2018 -

Gengras Ford responded

We're glad you had a good experience with us here at Crowley Ford Lincoln. Thank you for taking the time to leave us a review. Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

July 05, 2018

Oil , filter and air cleaner service The service manager on duty was great the technicians that serviced the truck were outstanding They had trouble removing a tire while doing a tire More

by ford trucker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Ciriello
Jul 09, 2018 -

Gengras Ford responded

I’m very glad to hear that you had a positive service experience with Crowley. Thank you for sharing that in your review! Sincerely, Gary Stebbins

July 01, 2018

Issue with starting problem issue was resolved very much to my satisfaction, my service rep. Pete was very kind and considerate. I allways use this facility for service to my ve More

by Keith1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
PETE
Jul 02, 2018 -

Gengras Ford responded

Hey Keith, Thanks for your positive review! I’ll let Pete know that you were pleased with his professionalism. I’m glad you had a good experience here at Crowley! Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

June 30, 2018

Oil change I have always enjoyed my experience with Crowley Ford. The employees have been helpful but not pushy. I have purchased two trucks from them and will c More

by Tkush
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Moran, Tony T, Eric
Jul 02, 2018 -

Gengras Ford responded

I’m very glad to hear that you had a positive service experience with the team here Crowley Ford Lincoln. Thank you for sharing that in your review! Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

June 30, 2018

Long time customer Always great customer care. Most recent visit was just for my oil change. They got me right in and out. Also Love Steve in sales! More

by beverly paradis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ciriello, John Lloyd
Jul 02, 2018 -

Gengras Ford responded

I’m very glad to hear that you had a positive service experience with us here at Crowley Ford Lincoln. Thank you for sharing that in your review! Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

June 28, 2018

Tire replacement Always professional and accomodating. No pressure on upselling and always a fair price. Would recommend them to anyone who needs any car services. A More

by Leroydakota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lloyd
Jul 02, 2018 -

Gengras Ford responded

Thanks so much for your kind words! I’m pleased we were able to meet your needs. Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

June 27, 2018

Service my 2010 Ford Your staff picked out additional service which I needed and agreed upon. I appreciate them letting me know what additional service I need to keep my c More

by Ed123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Manager
Jul 02, 2018 -

Gengras Ford responded

Hey Ed, I'm glad you had a positive service experience, thank you for leaving a review. Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

June 21, 2018

Friendly and fast The atmosphere was very friendly from the moment I entered the building. The service for a quick lane oil change and tire rotation was very fast..what More

by pat9529
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Castro
Jun 25, 2018 -

Gengras Ford responded

Hi Pat, Thank you for taking the time to leave us a review, The service team will be happy to hear you were pleased with their professionalism. Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

June 19, 2018

Great service Michael Castro at crowley got me in and out quickly and courteously. Very thorough report on car as well including tires and possible options also. More

by Mkzfan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Castro
Jun 25, 2018 -

Gengras Ford responded

Hey, Michael will be happy to hear you were pleased with his professionalism, I'm happy to hear we were able to meet your needs fast and efficiently! Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

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