Gengras Ford - Service Center
Plainville, CT

255 Reviews of Gengras Ford - Service Center
needed set of new tires My 2014 Titanium Escape experienced a flat tire. Drove into service center. Purchased a set of four tires due to low tread on other three. Eric was t My 2014 Titanium Escape experienced a flat tire. Drove into service center. Purchased a set of four tires due to low tread on other three. Eric was thorough and patient in explaining my tire manufacturer choices. Out I drove. Between sales and service and all in between I have always found the Crowley dealership and its employees to be the best. Always accommodating, thorough, patient and nice. Always. More
Happy Camper Had my 2011 Ford Edge serviced on 03/01/2018, including Works Package ie; oil service, tire rotation, and multi point inspection. Was assisted by Eric Had my 2011 Ford Edge serviced on 03/01/2018, including Works Package ie; oil service, tire rotation, and multi point inspection. Was assisted by Eric, Dionne in Quick Lane. First in line for service, entered facility 06:55a.m., I was met with a friendly" Good Morning", and," How can I help you?" As I expected, was delighted at how quickly work was completed. Good job...at the right price. I will be back! More
Excellent experience. Brought my vehicle in for service at the Quick Lane . Service was completed in a timely manner and correctly. All quick lane employees were very court Brought my vehicle in for service at the Quick Lane . Service was completed in a timely manner and correctly. All quick lane employees were very courteous and pleasant. More
QUICK AND EASY!! Friendly and courteous people to deal with. I was in and out in the time given me upon arrival and a couple of things that needed attention were point Friendly and courteous people to deal with. I was in and out in the time given me upon arrival and a couple of things that needed attention were pointed out and taken care of at the same time. More
20,000 mile service Prompt service provided was in and out in about a half hour. Friendly courteous staff. Recommended other services, I declined for financial reasons. Prompt service provided was in and out in about a half hour. Friendly courteous staff. Recommended other services, I declined for financial reasons. Very pleased More
Time for a new battery It was time for a new battery for my truck. I called Mike in QuickLube at 5:45 to ask if I could have a battery installed that evening (they close at It was time for a new battery for my truck. I called Mike in QuickLube at 5:45 to ask if I could have a battery installed that evening (they close at 7:00 P.M.). He checked with the parts dept and that had the battery in stock. He gave me the price and said that I could come right up. I got there at 6:05 and checked in. I was finished and on my way home at 6:25! Awesome service. More
Absolutely Excellent Mike was fast and efficient got my car right in made some suggestions as to what I needed but was not forcing me in to any prompted decisions on my ve Mike was fast and efficient got my car right in made some suggestions as to what I needed but was not forcing me in to any prompted decisions on my vehicle service. Everything was AWESOME!!! More
20k miles Service Excellent, perfect, quick! Quick Lane is the best, you go in and out and doesn't even notice. Use every service time needed and recommend to all. Excellent, perfect, quick! Quick Lane is the best, you go in and out and doesn't even notice. Use every service time needed and recommend to all. More
Excellent & professional Very attentive to the details I wanted. Sales department very knowledgeable, professional and attentive. Mr. Batista has always been very accepting t Very attentive to the details I wanted. Sales department very knowledgeable, professional and attentive. Mr. Batista has always been very accepting to all my requests and explains everything when done. More
TCB- Taking Care of Business I really have no problem driving the 20+ miles in order to have my car serviced by a knowledgeable team, Always a great experience and work is done in I really have no problem driving the 20+ miles in order to have my car serviced by a knowledgeable team, Always a great experience and work is done in a timely fashion. This is my third car with Crowley and they do it right every time. More