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Gengras Ford - Service Center

Plainville, CT

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255 Reviews

255 Reviews of Gengras Ford - Service Center

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March 09, 2018

needed set of new tires My 2014 Titanium Escape experienced a flat tire. Drove into service center. Purchased a set of four tires due to low tread on other three. Eric was t More

by s Baretta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Dionne
Mar 12, 2018 -

Gengras Ford responded

Thanks so much for your kind words! I'll be sure to let Eric know you had a positive experience here at Crowley Ford Lincoln. Sincerely, Gary Stebbins

March 06, 2018

Happy Camper Had my 2011 Ford Edge serviced on 03/01/2018, including Works Package ie; oil service, tire rotation, and multi point inspection. Was assisted by Eric More

by Msgt Retired
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Dionne
Mar 12, 2018 -

Gengras Ford responded

I’m very glad to hear that you had a positive service experience here at Crowley Ford Lincoln. Eric will be happy to hear you were pleased with his professionalism. Sincerely, Gary Stebbins

March 05, 2018

Excellent experience. Brought my vehicle in for service at the Quick Lane . Service was completed in a timely manner and correctly. All quick lane employees were very court More

by DenCov
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Dionne
Mar 12, 2018 -

Gengras Ford responded

Thank you for taking the time to leave us feedback. I'll let Eric know you were pleased with his professionalism. Glad to hear you had a positive service experience. Sincerely, Gary Stebbins

March 04, 2018

QUICK AND EASY!! Friendly and courteous people to deal with. I was in and out in the time given me upon arrival and a couple of things that needed attention were point More

by granpy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Castro, Dan Ciriello
Mar 05, 2018 -

Gengras Ford responded

Thanks for your positive review! I’ll let Dan and Mike know that you were pleased with their professionalism. I’m glad you had a good experience here at Crowley Ford Lincoln! Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

March 02, 2018

20,000 mile service Prompt service provided was in and out in about a half hour. Friendly courteous staff. Recommended other services, I declined for financial reasons. More

by Taury123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lloyd
Mar 05, 2018 -

Gengras Ford responded

Hey Taury, I'm glad we were able to meet your needs and had a positive service experience. Sincerely, Gary Stebbins

March 01, 2018

Time for a new battery It was time for a new battery for my truck. I called Mike in QuickLube at 5:45 to ask if I could have a battery installed that evening (they close at More

by mrdad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike (QuickLube)
Mar 05, 2018 -

Gengras Ford responded

Thanks for your positive review! I’ll let Mike know that you were pleased with his professionalism. I’m glad you had a good service experience here at Crowley Ford Lincoln! Sincerely, Gary Stebbins

February 27, 2018

Absolutely Excellent Mike was fast and efficient got my car right in made some suggestions as to what I needed but was not forcing me in to any prompted decisions on my ve More

by Alex C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Castro
Mar 05, 2018 -

Gengras Ford responded

Thanks for your positive review! I’ll let Mike know that you were pleased with his professionalism. I’m glad you had a good experience here at Crowley Ford Lincoln! Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

February 24, 2018

20k miles Service Excellent, perfect, quick! Quick Lane is the best, you go in and out and doesn't even notice. Use every service time needed and recommend to all. More

by AllanT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ciriello, John Lloyd
Feb 26, 2018 -

Gengras Ford responded

Hey Allan, I’m very glad to hear that you had a positive service experience with Crowley Nissan. Thank you for sharing that in your review! Sincerely, Gary Stebbins

February 23, 2018

Excellent & professional Very attentive to the details I wanted. Sales department very knowledgeable, professional and attentive. Mr. Batista has always been very accepting t More

by Paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Helder Batista
Feb 26, 2018 -

Gengras Ford responded

Hey Paul, Thanks for your positive review! I’ll let Helder know that you were pleased with his professionalism. Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

February 23, 2018

TCB- Taking Care of Business I really have no problem driving the 20+ miles in order to have my car serviced by a knowledgeable team, Always a great experience and work is done in More

by Peoples1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Feb 26, 2018 -

Gengras Ford responded

I'm glad you had a good experience with all of us here at Crowley Nissan! Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

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