Gengras Ford - Service Center

Quick Lane Michael and the guys in the quick Lane are awesome! They are quick and thorough, been using them for many years. would never go to another dealer! Michael and the guys in the quick Lane are awesome! They are quick and thorough, been using them for many years. would never go to another dealer! More

2008 Ranger Peter H. in the service department did an awesome job with my 2008 Ranger, its definitely not the newest model on the streets, but it's what I've got Peter H. in the service department did an awesome job with my 2008 Ranger, its definitely not the newest model on the streets, but it's what I've got and I lstill love it. I gave Peter quite a list of things which needed attention, he covered them all and also addressed a few items I didn't know were needed. In The end I'm happier, and feel safer driving my Ford.... I'll be back .... Thank you R,groop More

Excellent experience. Pleasure to do business with. Used their concierge service for my maintenance and a few other odds and ends to be fixed. They picked up my car, left a nice Lincoln for a loaner, a Used their concierge service for my maintenance and a few other odds and ends to be fixed. They picked up my car, left a nice Lincoln for a loaner, and returned my car at the end of the day. Smooth, seamless, and excellent service experience. Very good experience from purchasing to first experience. Would definitely recommend! More

Honest,quick service always good, quick service. Best of all I can count on accurate, honest and friendly service every visit. Never any build the bill stories after servi always good, quick service. Best of all I can count on accurate, honest and friendly service every visit. Never any build the bill stories after service is started or false needs that require more work. My truck is always clean when returned. More

Excellent service department The service department and in particular, the quick lane staff, are excellent. I have never had a bad experience and I am always treated with the utmo The service department and in particular, the quick lane staff, are excellent. I have never had a bad experience and I am always treated with the utmost respect. Eric Dionne is the best and his crew are professional, experienced, and overall very good - wouldn't take my car anywhere else. Suzanne C. More

My OilChange Everything is always done great. These guys always do a great job with my car. I never have a complaint. Thank you for your service. Everything is always done great. These guys always do a great job with my car. I never have a complaint. Thank you for your service. More

Friendly and efficient Although I didn't buy my 2015 Escape from Crowley (we lived in a different state at the time of purchase) I have taken it in for service there, and we Although I didn't buy my 2015 Escape from Crowley (we lived in a different state at the time of purchase) I have taken it in for service there, and we have since bought another Escape from this dealership. I was greeted promptly and we decided on what service would be performed on my car. I choose to wait in the comfortable customer lounge, and my car was ready in a very reasonable time. More

Treats customers like idiots I dropped my vehicle off to have service done. After spending several times on the phone regarding price of a starter installed I told them hoffman ha I dropped my vehicle off to have service done. After spending several times on the phone regarding price of a starter installed I told them hoffman had it for 166 plus tax. They then told me they would do it for that price. When I picked up the vehicle I noticed it was more money. More

Awesome service I’m not a big fan of dealerships when it comes down to service but Crowley goes above and beyond. Fast and friendly service and sales personnel I’m not a big fan of dealerships when it comes down to service but Crowley goes above and beyond. Fast and friendly service and sales personnel More

changing- lack full overallinspection like I used to get- I question why i would be asked what I want done when my record of service should tell that story. I also believe that when I purchased lifetime oil I question why i would be asked what I want done when my record of service should tell that story. I also believe that when I purchased lifetime oil changes ( free) when I purchased the car- why that isn't automatically handled- I consistently have to get it deleted from the bill. More