First everything was going well with Gengras VW. I had help from Chrissy Sansabrino. She had me fill out a quick application online. After filling out the application that states “they will not hit your credit “ .
Shortly after filling out the application she contacted me telling me that “ you should definitely be good to do $0 down, the interest rate might be a little higher, that's all. Can you make it in today? We take appointments until 7pm. -Brooke @ Gengras Volkswagen”
I told her give me sometime to coordinate the financial situation. I wanted to check my credit union or my own bank to MAKE SURE I GET A GREAT INTEREST RATE.
They responded that she was Going send info to her finance manager because now she didn’t think about it, the bank would have to approve a 2014, it could be too old but She wasn't positive & her sales executive or my finance manager will follow up with me shortly. -Brooke @ Gengras Volkswagen
Shortly after I was told to send over a picture of my license. We briefly went over a estimate - so it looks like with all my taxes and fees included i would be around $373 a month with no money out of pocket which could fluctuate depending on what kind of rates they would get me but they quoted this at a higher interest rate.
I was busy with work so it was taking me a while to respond back. I felt like I was being rushed. The sale rep messaged me stating she didn’t wanna be pushy but they had a appt for the vehicle at 4pm with someone coming from NEW YORK.
After hearing “high interest rate” I took it upon myself to hold & check my own banks. After checking my bank “Capital one” I was pre approved for well over the out the door price. So I communicated that over to the sale rep.
She told me if it was possible to send over a screenshot of this fact.
After sending the screenshot she contacted her finance manager Damian. Damian ran the approval with capital one. It came back that capital one did not want to approve the car due to the age of the car. Ok that’s fine?
I wasn’t contacted and told this. I received 3 hard inquiries notifications on my phone from the credit bureau stating my credit was ran through other banks looking to approve a loan.
Not once was I contacted & told that the bank that I myself was working with didn’t approve my loan due to the age of the vehicle from Gengras.
So the finance manager took it upon himself to run my credit without my approval. Is this not fraud?
Now I feel like I’m obligated to getting the vehicle in the two weeks so my credit won’t be affected with these inquires. The best part is that they approved me with a different deal that I didn’t agree for. I got a 10% interest rate (crazy). Not even under 5% with great credit.
I have family in the car dealer finance world. I was warned before hand. These dealerships are scams and look for a sale. They’re not in it to help you.
For anyone looking to buy here or anywhere don’t fill out any application that involves your social because you’ll end up like this.
Go straight to your own bank, receive a check & go to the dealership & purchase the vehicle you like with no special info.
Credit is important to me. Now I have 3 credit inquires for 7 years that’ll hurt.