Crowley Volkswagen - Service Center
Plainville, CT

92 Reviews of Crowley Volkswagen - Service Center
Air Conditioner Appointment was on time and in and repair was completed in a timely manner. Representative called with updates as needed. Car was also washed when Appointment was on time and in and repair was completed in a timely manner. Representative called with updates as needed. Car was also washed when work was completed. More
Recall Service Visit The appointment started on time and ended sooner than I anticipated. The car wash was a nice touch to end the visit. Betty was both professional and The appointment started on time and ended sooner than I anticipated. The car wash was a nice touch to end the visit. Betty was both professional and friendly. More
The dealer did right by me . Gengras vw did right by me , service manager called me and helped me out . They called me about a previous review I gave them and solved my problems , Gengras vw did right by me , service manager called me and helped me out . They called me about a previous review I gave them and solved my problems , I’m a happy vw customer again .. go to Gengras for your VW needs , a new car , used car or service !! More
Brought my Volkswagen in for a recall The lady nina I think that is here name was so nice and helpful went above and beyond. . I was out of there in 2 hours , The lady nina I think that is here name was so nice and helpful went above and beyond. . I was out of there in 2 hours , More
People up front Hats off to Betty,Jan,Millie, and Ray in the service department. They operate with the spirit of excellence . I've been going the Crowley for over 15 Hats off to Betty,Jan,Millie, and Ray in the service department. They operate with the spirit of excellence . I've been going the Crowley for over 15 years. Their Hospitality and expertise keeps me coming back . More
Always a pleasant experience The Sales staff are very nice and always accommodating. I never wait long for my oil changes and I appreciate that they respect my time. The Sales staff are very nice and always accommodating. I never wait long for my oil changes and I appreciate that they respect my time. More
My experience Professional and nice staff. Fast service. Like the text update service. Being my first visit I appreciate the complimentary zero charge being no work Professional and nice staff. Fast service. Like the text update service. Being my first visit I appreciate the complimentary zero charge being no work was needed and help with future quotes on concerns. I noticed the mechanic did not use a disposable floor mat cover for driver seat which past dealers use, I know it was raining but would be nice. More
Awesome work and Amazing service Always does wonderful work and has the customers best interest. Christine was extremely nice and helpful with all my questions. The service is always Always does wonderful work and has the customers best interest. Christine was extremely nice and helpful with all my questions. The service is always around their ETA or faster!! More
Excellent Great experience with this dealership both sales and now service. They explained all services and recommendations and I didn’t feel pressured. I felt Great experience with this dealership both sales and now service. They explained all services and recommendations and I didn’t feel pressured. I felt that trey had nothing but the best intentions for me and my car. More
These people are great to deal with and have had no issues Always to the point and hard to believe, but in the customers best interest. Will continue to go to this dealership, If for a simple oil change or w Always to the point and hard to believe, but in the customers best interest. Will continue to go to this dealership, If for a simple oil change or work they found during a safety inspection, good to deal with and realistic More