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Crowley Volkswagen - Service Center

Plainville, CT

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92 Reviews

92 Reviews of Crowley Volkswagen - Service Center

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August 25, 2018

80,000 mile service The service staff is knowledgable, helpful and pleasant. I was able to schedule an appointment promptly and was told what the service would include. I More

by lena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard
Aug 27, 2018 -

Gengras Volkswagen of Plainville responded

Thanks for your positive review! I’ll let Richard know that you were pleased with his professionalism. I’m glad you had a good experience here at Crowley Volkswagen! Sincerely, Harry J. Beardsley IV General Manager Crowley Volkswagen

August 08, 2018

First service visit My first service visit-just an oil change-was great. Very professional staff and very quick with the “express service. See you next time. Al R More

by Al R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan
Aug 13, 2018 -

Gengras Volkswagen of Plainville responded

Very happy to hear you had a positive service experience with us here at Crowley Volkswagen, thank you for leaving a review. Sincerely, Harry J. Beardsley IV General Manager Crowley Volkswagen

July 12, 2018

Fast & efficient Ray and his team were able to quickly diagnose and fix the problem while I waited! Check engine light began the process but the skill and experience More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
Jul 16, 2018 -

Gengras Volkswagen of Plainville responded

Hey David, I’m very glad to hear that you had a positive service experience with Crowley Volkswagen. Thank you for sharing that in your review! Sincerely, Harry J. Beardsley IV General Manager Crowley Volkswagen

July 12, 2018

Fuel pump recall Ray and Melanie did a terrific job getting my vehicle taken care of. Their attention to customer service and willingness to please was greatly appreci More

by Sully
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Rouillard and Melanie, Adam Fredrickson
Jul 16, 2018 -

Gengras Volkswagen of Plainville responded

Thanks so much for your kind words! I’m pleased we were able to meet your needs. Sincerely, Harry J. Beardsley IV General Manager Crowley Volkswagen

June 21, 2018

Customer oriented with above average service Ray and Betty are truly the best when it comes to customer service. They have always made me feel like I am special and important. My appointments ha More

by Cedcharlie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
Jun 25, 2018 -

Gengras Volkswagen of Plainville responded

Ray and Betty will happy to know you were pleased with their professionalism, thank you for the kind words. Sincerely, Harry J. Beardsley IV General Manager, Crowley Volkswagen

June 06, 2018

great service everytime!! I popped in for an unscheduled oil change and to have my tire check. I was taken right away and was out there within an hour. Amazing!!! More

by chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Millie, Nate Gibson
Jun 11, 2018 -

Gengras Volkswagen of Plainville responded

Glad you had a good experience with the team here at Crowley Volkswagen, I’ll let Millie and Nate know that you were pleased with their professionalism. Sincerely, Harry J. Beardsley IV General Manager Crowley Volkswagen

May 17, 2018

Veteran service reps Ray and Betty are the best! I like that they truly care explain in detail the service and other concerns. But always try to help in finding options or solutions to what needs More

by Farfegnugen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray, Betty
May 21, 2018 -

Gengras Volkswagen of Plainville responded

Thanks for your positive review! I’ll let Ray and Betty know that you were pleased with their professionalism. I’m glad you had a good experience here at Crowley Volkswagen. Sincerely, Harry J. Beardsley IV General Manager Crowley Volkswagen

May 10, 2018

Great Service Every Time Every time I call for service I get an appointment at my convenience Also, I always ask for Betty who is always accommodating and professional. Won More

by Rae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Betty
May 14, 2018 -

Gengras Volkswagen of Plainville responded

Thanks for your positive review! I’ll let Betty know that you were pleased with her professionalism. I’m glad you had a good experience here at Crowley! Sincerely, Harry J. Beardsley IV General Manager Crowley Volkswagen

May 01, 2018

great service every time I always have my service for vw jetta done by Crowley. Very convenient; book appointments on line; keep me updated; have used shuttle to Hartford mul More

by Beth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray ( this time) Millie & Bettie (in past)
May 07, 2018 -

Gengras Volkswagen of Plainville responded

Thanks for your positive review! I’ll let Ray, Millie and Beth know that you were pleased with their professionalism. I’m glad you had a good experience here at Crowley! Sincerely, Harry J. Beardsley IV General Manager Crowley Volkswagen

April 30, 2018

Vw jetta stalls out while driving I brought my 2011 vw jetta in after a week of buying it to the chrysler store they couldnt figure out why it was stalling whilr driving a month later More

by Dubgang
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Millie
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