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Crowley Volkswagen - Service Center

Plainville, CT

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92 Reviews

92 Reviews of Crowley Volkswagen - Service Center

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April 26, 2018

My experience at Crowley Volkswagen Plainville, Ct The staff is very helpful and accommodating. I can call a day in advance and they will fit me in . The courtesy driver on my last visit was also very More

by Joannie G 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Betty and Millie
Apr 30, 2018 -

Gengras Volkswagen of Plainville responded

Hey Joannie, Thanks for your positive review! I’ll let Betty and Millie know that you were pleased with their professionalism. I’m glad you had a good experience here at Crowley! Sincerely, Harry J. Beardsley IV General Manager Crowley Volkswagen

April 23, 2018

Best service for miles around Even if you didn’t buy from Crowley’s, go there for service. They are attentive and very helpful. Best VW service I’ve ever known. And I am on my sec More

by KTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Millie Blachette
Apr 30, 2018 -

Gengras Volkswagen of Plainville responded

Thanks so much for your kind words! I’m pleased we were able to meet your needs. Enjoy your new ride! Sincerely, Harry J. Beardsley IV General Manager Crowley Volkswagen

April 16, 2018

Personable and helpful staff I appreciate the staff here. I was also very pleased with the detail work done on my car. I have been bringing my care here for years. More

by jenny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Millie
Apr 20, 2018 -

Gengras Volkswagen of Plainville responded

Hey Jenny, Thanks for your positive review! I’ll let Millie and the team know that you were pleased with their professionalism. I’m glad you had a good experience here at Crowley Volkswagen! Sincerely, Adam Frederickson

April 02, 2018

Best dealership I've found for any make in 40+ years 15 years of consistently outstanding service while buying and maintaining my family cars. No complaints on anything, ever. The service department in p More

by RichardM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mostly Millie and Betty
Apr 09, 2018 -

Gengras Volkswagen of Plainville responded

Hi Richard, Thanks so much for your kind words! I’m pleased we were able to meet your needs. I’ll let Millie and Betty know that you were pleased with their professionalism. I’m glad you had a good experience here at Crowley Volkswagen. Sincerely, Harry J. Beardsley IV General Manager Crowley Volkswagen

March 23, 2018

Always satisfied Regular 5000 mile lof, rotate tires and additional cabin filter replacement. All done and washed my car too. Great customer service and always frien More

by Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Rouillard
Mar 26, 2018 -

Gengras Volkswagen of Plainville responded

Hi Nancy, Ray will be happy to hear you were pleased with his professionalism. I'm glad you had a positive service experience! Sincerely, Adam Frederickson

March 23, 2018

Service Coolant light warning. Ray got me in right away for diagnosis. Gave me the "must do vs. should do" options. Job done the next day! More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Rouillard
Mar 26, 2018 -

Gengras Volkswagen of Plainville responded

Hey David, I'm glad to hear we were able to meet your needs, Ray will be happy to know you were pleased with his professionalism, thank you for the positive review! Sincerely, Adam Frederickson

March 20, 2018

10,000 mile service I walked in without an appt for a 10,000 mile oil change! No problem! While having the tires rotated they discovered the back wheels were out of align More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember service man’s name! Very professional tho!!!
Mar 26, 2018 -

Gengras Volkswagen of Plainville responded

Hello! I’m very glad to hear that you had a positive service experience with Crowley Volkswagen. Thank you for sharing that in your review! Sincerely, Adam Frederickson

March 11, 2018

100,000 mile service Had my car serviced and was very happy with the friendliness of the staff. The cost for the service was expensive but the 15% discount offered by Ada More

by Vw123$987LR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Betty, driver for shuttle and check out woman at window
Mar 12, 2018 -

Gengras Volkswagen of Plainville responded

Thank you for taking the time to leave us feedback. I’ll let our service team know that you were pleased with their professionalism. Thanks for your positive review! Sincerely, Adam Frederickson

February 19, 2018

My service rep is awesome. The reason I always return to Crowley is mainly the the service representatives and service manager. They are very helpful and very cordial. I respe More

by Herbbie67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Millie
Feb 26, 2018 -

Gengras Volkswagen of Plainville responded

Thanks for your positive review! I’ll let the whole service team know that you were pleased with their professionalism. I’m glad you had a good experience here at Crowley! Sincerely, Adam Frederickson

February 07, 2018

30K Mile Checkup The staff was very helpful staff and they kept me informed of all services and issues. Very nice experience but the price was a little steep. More

by lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
other
Feb 12, 2018 -

Gengras Volkswagen of Plainville responded

We're glad you had a good experience with us here at Crowley. Thank you for taking the time to leave us a review. We value your feedback and strive to make improvements for better customer experiences. Sincerely, Harry J. Beardsley IV General Manager Crowley Volkswagen

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