Gengras Volvo East Hartford

Dave was very helpfull with the entire process. No pressure,he explained the product and finance options which made my choice of buying a Lincoln easy. pressure,he explained the product and finance options which made my choice of buying a Lincoln easy. More

Michael Ferris is outstanding - very responsive and customer oriented. He was fair and detailed. He took extra time to show me how to operate my new vehicle. I believe he will be there to help me, a customer oriented. He was fair and detailed. He took extra time to show me how to operate my new vehicle. I believe he will be there to help me, answer my questions and provice excellent customer service throughout the years. Also Bob Doyle the dealership's general sales manager is excellent. He was fair, honest and sincere and worked with me to provide the vehicle I wanted to buy and offered the most he could on my trade-in. Purchasing a Volvo was a big deal for me - I owned Lexus vehicles for many years and these guys made the decision to switch much easier. More

I returned to Gengrass Volvo due solely to my relationship and trust in Sal Guerrara. Sal sold me my Volvo in Augist 2008, and since my wife needed a car, I decided to return to Genegras and Sal relationship and trust in Sal Guerrara. Sal sold me my Volvo in Augist 2008, and since my wife needed a car, I decided to return to Genegras and Sal last week. As I expected, he provided my wife with an exceptional used vehicle. I expect to return in 2012 or 2013 to purchase another Volvo. More

Michael Ferris of Gengras Volvo did an outstanding job. The pricing wsa competitive, his sales expertise was appreciated nad his customer service and follow up was superb. I would recommend both michael a The pricing wsa competitive, his sales expertise was appreciated nad his customer service and follow up was superb. I would recommend both michael and Gengras to anyone. This was my first experiance with this dealer and we will e repeat customers. More

My experience was excellent, I have no complaints. Mike was a pleasure, made sure that the process went smoothly, was accessible and answered all questions. Thank you! was a pleasure, made sure that the process went smoothly, was accessible and answered all questions. Thank you! More

My overall experience with Gengras was great. I went in looking for a specific used car, after taking a test drive I looked under the vehicle and noticed some oil leaking. Gengras took the car into the sh looking for a specific used car, after taking a test drive I looked under the vehicle and noticed some oil leaking. Gengras took the car into the shop and confirmed it was just residual oil on the frame from the last oil change. They then let me take the car home that night to show my wife before I made an offer. The next day we struck a deal and Sal had all my paperwork ready and car was/waxed and ready to go by noon. More

My wife and I came to Gengras Lincoln Volvo to look at a couple of used cars (a 2004 Volvo and a 2003 Toyota) that we saw in their online inventory. Our salesman (Dave Hughes) was very knowledgeable, helpf couple of used cars (a 2004 Volvo and a 2003 Toyota) that we saw in their online inventory. Our salesman (Dave Hughes) was very knowledgeable, helpful and friendly as we looked them over and went for test drives. There was no pressure from him or his sales manager for us to make any kind of decision on the spot. We came back the next day and bought the Toyota for a very reasonable price. After arriving home, we noticed the power sunroof would not move to the fully closed position without some fiddling. Called Gengras and they had no problem fixing that in their shop under the standard 60-day warranty. We dropped it off at their Lincoln shop for the repair and also mentioned the steering wheel was squeaky, and as long as it was in the shop, would they see if they could fix this minor annoyance and that I would be happy to pay for that. (After all, I had heard the squeak on the test drive.) They adjusted the sun roof and located/fixed the squeak, all at no charge! It has been a very positive experience and I would definitely recommend them to friends. More

Sal worked hard to find just the right truck for me. When he found the truck, he made sure I was familiar with it, and I am very happy with the vehicle. Thank You Sal! When he found the truck, he made sure I was familiar with it, and I am very happy with the vehicle. Thank You Sal! More

Everyone was very friendly and helpful. They were patient and worked with me to get the right car with the price I could afford. Overall very pleasant experience. patient and worked with me to get the right car with the price I could afford. Overall very pleasant experience. More

I had purchased my first and last Volvo (ever), and when I traded it back in and then told them I had no intention of buying another vehicle, the manager, Eric, was extremely insulting. The sales person ne I traded it back in and then told them I had no intention of buying another vehicle, the manager, Eric, was extremely insulting. The sales person never inquired as to my next car intentions before negotiating the trade value and then Eric had the nerve to say I was "deceptive". Customers shouldn't need to be subjected to that treatment EVER. I would never get another car from any of the Gengras dealerships and certainly would not recommend them to anyone. Volvo USA should know how their brand is represented by Gengras East Hartford. More