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George Coleman Ford

Travelers Rest, SC

Overview
Employees
Reviews
Vehicles
4.6
337 Reviews
Welcome to George Coleman Ford, where we've been offering unmatched customer service and a stress-free car buying experience since 1930. Generations of local Ford fans have trusted us with all their automotive needs, and we're proud to know many of our longtime customers on a personal level. At our Ford dealer in Travelers Rest, experiences and relationships are always prioritized above the sale.
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21 Plaza Dr

Travelers Rest, SC

29690

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Showing 337 reviews

October 10, 2026

The service was very quick, and the staff were friendly. Overall, it was a good experience. More

by samueltheadley
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Oct 10, 2026 -

George Coleman Ford responded

We’re glad the service on your Ford Edge felt efficient and our team made you feel welcome. Hearing that you had a positive experience means a lot to our service department. Joey Massarelli, General Sales Manager thomas.massarelli@snithautogroup.com

October 09, 2026

When we strive for excellence in all we do, we leave mediocre behind. I I More

by Gonzkike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Oct 10, 2026 -

George Coleman Ford responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you. Joey Massarelli, General Manager thomas.massarelli@smithautogroup.com

October 08, 2026

Great service. Friendly with great communication. Word word word word. Word word word word word Is that enough words More

by jtmcclure
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance
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Oct 08, 2026 -

George Coleman Ford responded

Thank you for the five-star rating; we’re glad our service on your Ford F-150 Lightning felt friendly and communicative. Hearing that our team kept you informed and made your visit so welcoming means a lot to our service department. Joey Massarelli, General Sales Manager thomas.massarelli@snithautogroup.com

October 03, 2026

The staff is always very friendly and helpful. They get me in and out quickly. More

by marykylesmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent
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Oct 03, 2026 -

George Coleman Ford responded

Thanks so much for the five-star rating. We’re glad our team’s friendly, helpful service and quick turnaround on your Ford Bronco make each visit stress-free. Joey Massarelli, General Sales Manager thomas.massarelli@snithautogroup.com

October 03, 2026

Really had a great experience with my salesman and staff very easy to work with was in and out in a very short time More

by thomaslee6561
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerald Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2026 -

George Coleman Ford responded

Hearing that the process felt straightforward and fast means a lot to our team. We’re pleased our staff made working with us easy as you completed your Honda CR-V purchase. Enjoy your Honda CR-V! Joey Massarelli, General Sales Manager thomas.massarelli@snithautogroup.com

September 29, 2026

Service center didn’t have tires for an appointment I scheduled in advance to replace tires. Also fixed a sagging insulation recall using zip ties. More

by alexfarley37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cole "Buck" Buckmaster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2026 -

George Coleman Ford responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Joey Massarelli, General Sales Manager thomas.massarelli@snithautogroup.com

September 29, 2026

Charged a diagnosis fee of $183. 67 that was done free at auto zone. We told them sensor was the problem and why we were getting service. Excessive! More

by palmettomusic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff mann
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Oct 01, 2026 -

George Coleman Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joey Massarelli, General Sales Manager thomas.massarelli@snithautogroup.com

September 28, 2026

No sales pressure and nice trucks and the sales man was pleasant to work with Blake Rathbone More

by criver1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Chapman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Rathbone
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Sep 28, 2026 -

George Coleman Ford responded

We’re glad the purchase of your new Ford Maverick felt pressure-free and that our selection of trucks stood out to you. Knowing you found our sales associate pleasant means a lot to us. Joey Massarelli, General Sales Manager thomas.massarelli@snithautogroup.com

September 27, 2026

Great people great service would recommend this dealership they made me feel important they worked with me and More

by amy kirby
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerald Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Vaughan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Whobrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2026 -

George Coleman Ford responded

We’re glad you felt valued throughout your Ford Edge purchase. Knowing you’d recommend our dealership means a lot to our team. Joey Massarelli, General Sales Manager thomas.massarelli@snithautogroup.com

September 27, 2026

The most reliable place I have any bougt truck and fastest I was there only 2 hours More

by trerrystepp334
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerald Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan was very professional and understanding
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Sep 27, 2026 -

George Coleman Ford responded

Knowing that your purchase of the used Ram 1500 Classic was both reliable and completed in just two hours is rewarding. Your kind words about our efficiency and dependability mean a lot to our team. Joey Massarelli, General Sales Manager thomas.massarelli@snithautogroup.com

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