Paul Chapman
Paul Chapman at George Coleman Ford

Paul Chapman

Finance Manager

George Coleman Ford

21 Plaza Dr
Travelers Rest, SC 29690

Contact Me
4.1
26 Reviews

I am originally from Dallas, Texas and am a seasoned professional with 40 years of automotive industry experience and (AFIP) certified in automotive financial services. During my leisure time, I enjoy spending time with my wife and three sons and enjoy traveling and spending time outdoors.

Dealership Experience

3 yrs, 1 mo

Industry Experience

41 yrs, 6 mos

Languages Spoken

English English

4.1

26 Reviews

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26 Reviews of Paul Chapman

June 05, 2026

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Employee Rating

Scott and his team bend over backwards to go out of their way to make things right they had rebuilt my transmission which need to be redone a second time within a week. They held true to their #Warranty and More

by clancytimothy
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Gerald Jordan , Shannon /scott in service

Jun 05, 2026

George Coleman Ford responded

It’s great to hear our team readdressed your F-450 transmission under warranty and helped you purchase a 2026 F-250. We’re pleased our service writer’s expertise delivered quality work on your vehicle’s recalls. We appreciate your trust and look forward to assisting you again. Joey Massarelli, General Sales Manager thomas.massarelli@snithautogroup.com

June 04, 2026

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The vehicle was sold as Toyota Blue Certified and major mechanical issues surfaced within weeks. I feel the certification inspection either missed obvious issues or was inadequately performed. Sold me a More

by jaredmurray2569
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Recommend Dealer
No

Other Employees Tagged: Randy Looper, Brad Lewis, Darryl Stone, Gerald Jordan, Brandon Vaughan , Whoever the manager is that told Brandon yall won’t help me out

Jun 11, 2026

George Coleman Ford responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Joey Massarelli, General Sales Manager thomas.massarelli@snithautogroup.com

May 13, 2026

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Well I think the salesman Jesse was great but his manager is a piece of crap i bought a truck from them had the truck about 30 days the transmission went bad they fixed it but I wanted to trade it in and was More

by millert1769
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Recommend Dealer
No
May 16, 2026

George Coleman Ford responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Joey Massarelli, General Sales Manager thomas.massarelli@snithautogroup.com

May 06, 2026

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chase made me a good deal and treated me well, im happy and will definitley recommend him More

by wicksdakota
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Recommend Dealer
Yes

Other Employees Tagged: Gerald Jordan, Chase Rathbone

May 06, 2026

George Coleman Ford responded

We’re thrilled that Chase secured a deal that met your expectations and made you feel valued. Your recommendation means a great deal, and we look forward to supporting your Ford needs in the future. Joey Massarelli, General Sales Manager thomas.massarelli@snithautogroup.com

April 20, 2026

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I purchased at this dealer before and had a great experience. This time could have been better. We had the car delivered to our home. We were surprised that it hadn't been thoroughly cleaned and n More

by bryansblackwell
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Recommend Dealer
Yes

Other Employees Tagged: Cole Smith

Apr 21, 2026

George Coleman Ford responded

Providing a 5-star experience is our top priority, and we're sorry that we fell short here, Bryan. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly. Joey Massarelli, General Sales Manager thomas.massarelli@snithautogroup.com

April 16, 2026

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The dealership was very clean and friendly! They had a great staff! Very helpful and knowledgeable! More

by montanabennett73
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Vaughan

Apr 16, 2026

George Coleman Ford responded

We’re delighted you found our facility clean and our team both friendly and knowledgeable. Thank you for choosing a new Ford and for the five-star rating. Joey Massarelli, General Sales Manager thomas.massarelli@snithautogroup.com

April 16, 2026

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fast friendly. no pressure. Great pricing.. exceeded our expectation on pricing. Would recommend George Coleman Ford to anybody needing a new or used vehicle worth More

by scalta0
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Randy Looper, Brandon Vaughan

Apr 16, 2026

George Coleman Ford responded

Thank you for choosing your used Ford with us. We’re glad the process was swift, friendly, and free of pressure, and that our pricing exceeded your expectations. Your recommendation to drivers traveling from South Carolina means a lot, and we hope you enjoy every mile in your Ford. Joey Massarelli, General Sales Manager thomas.massarelli@snithautogroup.com

April 11, 2026

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We are happy with our purchase and the concessions the dealers were running to make to have up-to-date maintenance and a reliable car. Cole was very pleasant and easy to work with and desired to see us le More

by ctnjjmcmaster
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Recommend Dealer
Yes

Other Employees Tagged: Cole "Buck" Buckmaster

Apr 11, 2026

George Coleman Ford responded

It’s great that Cole “Buck” made everything easy and helped you secure the maintenance concessions needed for a reliable car. We’re happy you’re satisfied with your purchase and confident in your vehicle. Thanks for sharing your experience, and we look forward to assisting you again. Scott Peters, Service Manager scott.peters@smithautogroup.com

April 02, 2026

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We will be back next time we need to purchase another vehicle. The wait time was great not to mention how wonderful everyone was to our sales guy Chase to the financial guy Paul . More

by swtnhonest66
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Recommend Dealer
Yes

Other Employees Tagged: Cole "Buck" Buckmaster

Apr 02, 2026

George Coleman Ford responded

Thank you for choosing the used Ford Explorer. We're glad Paul could guide you through financing and that wait times stayed brief. Cole "Buck" and our team look forward to assisting you again. Joey Massarelli, General Sales Manager thomas.massarelli@snithautogroup.com

March 26, 2026

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Best dealership to purchase a vehicle in every way…kindness, great price, courteous and helpful, great customer service, selection and low prices! Easiest deal I ever made on a vehicle. Absolutely More

by judybarrett
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Sherry and Cole! Best help to me ever!

Mar 26, 2026

George Coleman Ford responded

Thank you for choosing us for your used Ford Explorer purchase and for praising our service, selection, and pricing. Paul is delighted the process was seamless and that you’re completely satisfied. Joey Massarelli, General Sales Manager thomas.massarelli@snithautogroup.com

1

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