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George Harte INFINITI
Wallingford, CT
232 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 232 reviews
January 07, 2013
Terrible experience. Overpriced, don’t waste your money. Go to the Infiniti Dealer in Fairfield, they have better prices and better service. The sales people don't care about the customer at ALL only about Go to the Infiniti Dealer in Fairfield, they have better prices and better service. The sales people don't care about the customer at ALL only about making a profit. They are very friendly and nice but don't care about getting you a good deal. More
by ba81
Employees Worked With
John, Mike
Helpful January 07, 2013
They lie to you like there is no tomorrow. On the phone they gave me an 'acceptable' quote, when I walked into the delearship they said there was no way they could honor the quote they gave me over the pho they gave me an 'acceptable' quote, when I walked into the delearship they said there was no way they could honor the quote they gave me over the phone. They wasted their time and mine. Please stay away from this dealership and don't trust what ever they tell you. Do yourself a favor and don't waste your time. They just want to bring you in at any cost possible. It seams that they work on commission of how many people they bring in but not on how many cars they sell!!! More
by iradlac
Employees Worked With
John, Harry
September 04, 2012
The mechanic sabotagevthe car to make you to come back and give them more work. They replace wrong the most expensive partsand car was not fdixed, the ask to come back. This is not first time they did to and give them more work. They replace wrong the most expensive partsand car was not fdixed, the ask to come back. This is not first time they did to my wife More
by pwoj
Employees Worked With
customer service
March 06, 2012
The staff was very friendly and professional. We love the car! We got everything we wanted, reduced our payments and the sale was quick and easy no problems. Thanks Everybody!! car! We got everything we wanted, reduced our payments and the sale was quick and easy no problems. Thanks Everybody!! More
by karendumond
Employees Worked With
Arnold, Jennifer, finance manager (the guy with the Bulldog) sorry cannot remeber his name?
September 30, 2011
This was my most pleasent experience in dealing with a car dealer. From the sales team to the managers I was impressed. Very helpful all around and they worked as a team. I met everyone in the place, a ve car dealer. From the sales team to the managers I was impressed. Very helpful all around and they worked as a team. I met everyone in the place, a very frendly place. They are willing to make a deal, just tell them what you want. More
by mceachernm1
Employees Worked With
John, Harry, Arnold, Chris
July 06, 2011
I always have a great experience at West Haven Harte Infinity. I love the car and they always give great service (along with friendliness). I would recommend them to everybody. Infinity. I love the car and they always give great service (along with friendliness). I would recommend them to everybody. More
by Jeanne Tinari
Employees Worked With
George
June 30, 2011
As a Team, Kristi Williamson, John Sivak and Glenn Mahler were exemplary. Right from the get go, I felt I belonged in that environment. They brought the highest level of professional approach to the table. T were exemplary. Right from the get go, I felt I belonged in that environment. They brought the highest level of professional approach to the table. They answered all my questions satisfactorily and they were all knowledgeable. Particular accolades are due for the wizardry of John who is truly a remarkable individual with unbelievable work ethics. He combines the analytical mind of a smart mathematician with the uncanny acumen of a sensitive salesman. He consistently went beyond the call of duty and made this a truly memorable experience for me. I was offered a comprehensive Test Drive. John accompanied me on the extended Test Drive and diligently explained all the features of the car patiently and conscientiously. At no point during the Trip did I feel pressured to make a decision. John made me feel completely at home and he deftly guided me in making the right choice. I cannot thank him enough. Glenn and John went over all aspects of the Lease and they collectively answered all the questions with uncanny aplomb and effortless ease. The vehicle was well cleaned and delivered to me in an excellent condition. Right from Harry, the Dealership Manager, everyone was friendly, informal, matter of fact and highly professional. I will most certainly recommend the Dealership to ALL my friends without any hesitation. More
by svenimadhavan
Employees Worked With
John Sivak, Kristi Williamson, Glenn Mahler
May 27, 2011
Completely satisfied with customer service and work performed. George quickly responded to my request for service, notified me when the work was complete, and assisted me with several questions I had performed. George quickly responded to my request for service, notified me when the work was complete, and assisted me with several questions I had about the service. He has also been very helpful with several issues I've had in the past. More
by UCONNTOM21
Employees Worked With
George Blackwell III
May 12, 2011
Tremendous customer service-very consistent! From the sales department to the service department the dealership has the same objective excellent service and a unique ability to work with customers whatev sales department to the service department the dealership has the same objective excellent service and a unique ability to work with customers whatever their need. Very happy with the car and extremely happy I purchased it from George Harte. More
by fslug
Employees Worked With
George
December 04, 2010
I was shopping for a new 2011 G37x and had a quote from an out of state dealer. I preferred to deal in state and contacted this dealership. After several email and phone discussions, I sent Kristi the deta an out of state dealer. I preferred to deal in state and contacted this dealership. After several email and phone discussions, I sent Kristi the details of the quote I had and was VERY clear that I would only meet with them if they could meet the price out-the door. They had not seen my trade in but I was assured that the deal was possible. They are over an hour drive away and I did not want to waste my time or theirs. I met with them and had them appraise my car. Their quote was $5000 more than the other dealer! They seem like nice people but they should have been up front that they would not or could not meet number I gave them. I made the trip under false pretenses in my opinion. I sold cars for a while (not my calling) and would never promise something I know I could not deliver. A typical sales tactic and a total waste of my time. More
by ctcarguy
Employees Worked With
Kristi
