Unfortunately, I have experienced first hand that this place lacks integrity and is strictly run by greed. I brought my car in this place due to the fact of it leaking windshield washer fluid and it having a manufacturer's extended warranty. Believing that it would be fully covered, I trusted this place to replace the part with labor included. Sadly, that was not the case at all.
The person at the service department did tell me my car was covered as long as it was a manufacturers defect. I agreed and signed for my car to get checked out.
Later, when it was time to pick up my car, she announced that the car part would not be covered stating that the mechanic claimed a rock most likely hit the washer reservoir so it was not the fault of the manufacturer. She told me I could pay approximately $120 out of pocket to replace the part and cover labor fees. With me not expecting to pay so much, I decided to decline. I did however, have to pay $58 for them to look at the vehicle.
Thankfully, my dad who is a mechanic, told me to purchase the part online for $25 and he would replace it for free. I did just that and a few days later found out just how wrong the dealership was.
While my father was replacing the part, he observed the shield that completely covered the washer fluid reservoir was fully intact, no damage at all. How could a rock bypass the shild that coveres the part and hit so hard that it cracks the washer fluid bottle? Its basically impossible and is for sure a manufacturer defect. It was then that I knew this dealership is a total scam who takes advantage of people who dont know any better.
I know this place was just expecting me to pay the $120 so it would be easy money for them but I am SO glad I didn't. Needless to say, this place still got away with me being out $83 ($58 labor fee and $25 for the part.) I really hope the money they got out of me was worth them now losing business from myself, my peers and anyone reading this post. Before going to this place, go somewhere thats honest. Your time and your wallet will thank you.