George Moore Chevrolet - Service Center

Pain Free Service I usually come here for oil changes and other maintenance and have always had a pretty good experience. This last time I went a gentleman named "Blake I usually come here for oil changes and other maintenance and have always had a pretty good experience. This last time I went a gentleman named "Blake" helped me and I really feel like his attentiveness and way he interacted me pushed the level of service to new heights. He was fantastic and called me as soon as my vehicle was ready to pick-up. This guy needs to stick around and he is doing this dealership a huge favor just by working there. Great job and this routine maintenance trip was completely painless and even more pleasant than normal. More

Perfect in every way I have had problems with this car since it was about a year old. The dealer that I purchased it from acted like I was a pain every time I brought it b I have had problems with this car since it was about a year old. The dealer that I purchased it from acted like I was a pain every time I brought it back. I went back to George Moore to see if they would fix the car. They were always friendly and repaired the car even though it was a very hard case. They are by FAR the BEST dealership that anyone could ever go to. I will NEVER go anywhere else again. More

service on car - oil change and tires rotated I have been going to George Moore Chevrolet for service for about 4 years. I have gotten excellent and timely service. I have also used their shuttle I have been going to George Moore Chevrolet for service for about 4 years. I have gotten excellent and timely service. I have also used their shuttle while my car is being serviced. More

3 visits 3 times charged to get air fixed Made appointment gave my # dropped of truck gave my # 3 days later called they said they called me used wrong # said could fix air for $400 ok fix it Made appointment gave my # dropped of truck gave my # 3 days later called they said they called me used wrong # said could fix air for $400 ok fix it left lot two blocks later not fixed late for work can't bring back months later came back charged another $100+ worked short time came back agiain this time $650 would only credit me $200 from before , NEVER would have agreed to fix if it was gonna cost $950+ also sat in waiting room over 3 hours for a courtesy ride home thank you George Moore Chevrolet More

Worst dealership ever!! My fiancé and I were in Jacksonville from Orlando for a baptism with family. On the way to their house after church our car started to jerk and woul My fiancé and I were in Jacksonville from Orlando for a baptism with family. On the way to their house after church our car started to jerk and wouldn't move out of first gear. We stopped at the CVS on Atlantic and from there we did an onstar diagnostic which said there was an issue with the transmission. We towed it to the nearest Chevy dealership, which was George Moore since my car was still under warranty. It was Sunday so we had to do the drop key option. On Monday morning I never received a call so I called the dealership. They said they would take a look at it and get back to me as soon as they could. After 6 hours of not hearing anything I called back. They then said "ohh yeah we know have your car here but we can't look at it. We have only one transmission guy because that's all GM gives us and there are 4 cars in front of you. If will take a MONTH for us to LOOK at the car." Not fix it!! I then asked if I could please have a rental until my car was fixed. They stated "We can not give you a rental until we diagnose the problem"(even though they knew it was the transmission). We spoke to Dennis and Scott who were both very rude. Dennis told my fiancé that we could live without a car for a month, a lot of people do it, and then hung up on him twice. We asked to speak to George Moore (who is really Justin Moore) he was in a meeting and did call back. We missed the call, but called back within 5 minutes and he had left for the day at 4:00. He said he was call back and never did. They state on the holding message that they strive for customer service and excellence but they suck and did not provide us service. Since they were so rude we called my dealership here in Sanford and told them about our issue. They said "Get your car towed here and we can take care of it right away, we will also give you a rental car until yours is fixed (which it was within a week). We asked for George Moore to pay for the towing since they could not provide service and they refused! It cost 300 dollars to get our car towed which was so worth it since we didn't have to deal with George Moore, but since my car is under warranty that should not have been my responsibly. We hope they improve on their service skills and customer service and stop blaming GM for there problems! More

Best Service Experience Ever!! I took my 2006 Cadillac in for service and was so glad to see Mike Hopper and George Moore!! I always have the best service with Mike. No complaints I took my 2006 Cadillac in for service and was so glad to see Mike Hopper and George Moore!! I always have the best service with Mike. No complaints he is the best by fair More

Service Courtesy Driver Cam was an absolute joy to be around. Took care of all my needs and made sure I was where I needed to be 15 minutes ahead of time. I will undoubtedly Cam was an absolute joy to be around. Took care of all my needs and made sure I was where I needed to be 15 minutes ahead of time. I will undoubtedly be recommending your dealership on Cam Kearns attitude and love of customer service alone. You have a great employee. More

Service Experience This was the best Dealer experience I have ever had. Scott in service was excellent, he was professional, courteous, and just a pleasure to interact w This was the best Dealer experience I have ever had. Scott in service was excellent, he was professional, courteous, and just a pleasure to interact with. I like because he did not try to take advantage of me because I was a WOMAN. Like some dealers do. Cameron that drives the shuttle gave me "A" service, opened the door for me at drop-off and pick-up. He was profesional and was a joy to speak to during traveling to and from the dealership. Also, the lady that checked me out was so nice and pleasant. I was so over joyed with my experience at George Moore. More

horrible customer service I brought my car in about two weeks ago for two recalls and maintenance to be performed on my frozen gauge cluster. I hade an appointment for 0900. Th I brought my car in about two weeks ago for two recalls and maintenance to be performed on my frozen gauge cluster. I hade an appointment for 0900. The man behind the counter acted like I was wasting his time. He told me he could get to my car in 12 to 24 hours. I asked him why I had an appointment he told me they don't matter. I asked for a courtesy service car while they were working on mine (it was going to take at least 2-3 days) since that was the only car I own and he told me they don't do that. Lo and behold what do I see as I was walking my dog past my neighbors house?....None other than a George moore courtesy service loaner! More

My 2002 cadillac serviced each year 4/l3/15 . Have always had good experience with George Moore Chevrolet. Mike Harris is perfect advisor. He knows what he is doing, excellent employ 4/l3/15 . Have always had good experience with George Moore Chevrolet. Mike Harris is perfect advisor. He knows what he is doing, excellent employee. Mrs. Thornton More