George Moore Chevrolet - Service Center
Jacksonville, FL
1,164 Reviews of George Moore Chevrolet - Service Center
Carlos was great overall. He was friendly and worked accurately fast. He made sure during my wait time that I was comfortable and when the time came he sat and explained the repairs needed for my car. T accurately fast. He made sure during my wait time that I was comfortable and when the time came he sat and explained the repairs needed for my car. The pricing for the labor was just right- not too expensive and not too cheap. My car is running much better. More
When I had to get a scheduled oil change, I called at 5p on Wednesday and got in Thursday morning. while I was making the reservation, Carlos Gil took all the information he needed so when I rolled in at 8a on Wednesday and got in Thursday morning. while I was making the reservation, Carlos Gil took all the information he needed so when I rolled in at 8am, my car was taken directly back for service. I was in and out of there in 20 minutes. I don't get this type service in any other business I have dealings with. Also, whenever I need any part or a friend needs parts, Carlos never puts me on hold or needs to call me back. I bought my car from George Moore at the beach and am very happy and satisfied to be back with them. More
Carlos is awesome. Took the time to recognize the problem and my concerns. Addressed everything I asked and more! George Moore has a great asset in Carlos! and my concerns. Addressed everything I asked and more! George Moore has a great asset in Carlos! More
Used George Moore because they work on GM cars and we have a Buick plus they are very close to home. Carlos was very helpful and courteous with myself and my wife. We will be using George Moore with any have a Buick plus they are very close to home. Carlos was very helpful and courteous with myself and my wife. We will be using George Moore with any other car issues if they arise. Carlos is one of the best service reps I have ever dealt with. More
As a one car household on a tight budget my wife and I had been putting off servicing our 09 Malibu for far too long. After heavy rains our electronic system began to fail, and we lost use of our power had been putting off servicing our 09 Malibu for far too long. After heavy rains our electronic system began to fail, and we lost use of our power windows, door locks, and key fob for remote access, so we no longer had a choice but to address it. We had generally avoided dealer servicing but thought we might still have warranty coverage so we called George Moore Chevy to make an appointment. Mr Carlos Gil was our Service Representative and made us feel comfortable from the onset by helping us arrange alternative transportation for the day which was one of our primary concerns. The news was not so great on the car, as our warranty had expired and this particular work would not be covered. Although this was the case Mr Gil let us know beforehand what needed to be done to fix the car, and although it was more than we wanted to spend we were extremely pleased that when we picked up the car the total amount was exactly as he had communicated to us with no surprise "extra" charges or work performed that we did not expect. The reservations we had about servicing our car at a dealership turned out to be unfounded in this case at George Moore and we will absolutely get our car serviced there in the future thanks to the accurate communication with the Service Staff. More
Carlos was very friendly and knowledgeable about my vehicle. His customer service was great. I would recommend my friends directly him before I would go to anyone else. Energetic and great attitude. vehicle. His customer service was great. I would recommend my friends directly him before I would go to anyone else. Energetic and great attitude. More
I have been getting amazing service from Carlos Gil in service since Geroge Moore re-opened. I can't say enough positive things about the service department! I would recommend George Moore to anyone wit service since Geroge Moore re-opened. I can't say enough positive things about the service department! I would recommend George Moore to anyone with a GM product! More
I have been to George Moore a couple of times to have oil changes. Carlos, in service, has always taken the time to fill me in on what is going on with my Tahoe. He explains things in a way that is easy for changes. Carlos, in service, has always taken the time to fill me in on what is going on with my Tahoe. He explains things in a way that is easy for me to understand and helps me prepare for future services. It is refreshing to see a smiling face when I come in. More
You are very fortunate to employ Carlos Gil, he is a true professional with exceptional customer service qualities. I would recommend your dealership on Carlos's knowledge, professionalism, and caring servi professional with exceptional customer service qualities. I would recommend your dealership on Carlos's knowledge, professionalism, and caring service to the customers! Sincerely, Mark Reynolds More
Rick and the entire staff at George Moore Chevrolet were more than helpful in replacing the clutch on my 2008 Corvette. I realized my clutch was slipping and took it to them, since I knew they were a certi more than helpful in replacing the clutch on my 2008 Corvette. I realized my clutch was slipping and took it to them, since I knew they were a certified GM dealer (and they were close by). They diagnosed the problem, laid out the repair options, and explained all the processes and requirements. The clutch had been faulty since I purchased the car (took time to realize that it was actually slipping), so the George Moore management went well over the extra mile to get Chevy to cover the costs. It was quite a shock to see such a major dealer, located in a large city, go that extra distance just for a clutch repair. I highly recommend the George Moore team to anyone in the Jacksonville area. More