George Moore Chevrolet - Service Center
Jacksonville, FL
1,162 Reviews of George Moore Chevrolet - Service Center
I came into service to have my oil changed and tires pressure checked. Carlos told me that I still had 48% oil life and that I did not need to have my oil changed yet. WOW! Most places would have not sa pressure checked. Carlos told me that I still had 48% oil life and that I did not need to have my oil changed yet. WOW! Most places would have not said anything and just changed my oil and charged me to do it even though it did not need to be done. He checked my tire pressure and sent me on my way after showing me how to look at my oil life monitor on my Equinox. Because of Carlos I was able to get all of my other errands done with plent of time to spare. More
I am positively thrilled. After several very bad service experiences at another dealership in town I was finally reminded what real customer service and satisfaction is. I was treated with kindness and pro experiences at another dealership in town I was finally reminded what real customer service and satisfaction is. I was treated with kindness and professionalism by every single person I came in contact with, from the service rep to the courtesy van driver. My warranty items were dealt with efficiently and I was thrilled to step into my Suburban at the end of the day and find that it had been cleaned and washed - what a welcomed surprise! I will never take my car anywhere else and I'll be visiting George Moore first when it's time to trade! More
Took car in for recall notice; had oil changed, tires rotated. Service folks were more than friendly, the waiting area was very pleasant. Everyone we interacted with was helpful and friendly. rotated. Service folks were more than friendly, the waiting area was very pleasant. Everyone we interacted with was helpful and friendly. More
Because of the customer service. I was first helped by Carlos over the phone. He was very helpful from that point on. I received excellent customer service! I will always use George Moore Chevy for my aut Carlos over the phone. He was very helpful from that point on. I received excellent customer service! I will always use George Moore Chevy for my auto needs. More
ervice Department is great always fiendly work is done in a timely fashion prices are fair the waiting room nice clean comfortable Mr.Gil went out of his way to make my visit an enjoyable a timely fashion prices are fair the waiting room nice clean comfortable Mr.Gil went out of his way to make my visit an enjoyable More
I simply stopped by to obtain temporary license tags for a used car purchase and a car wash. I was kept in the dealership customer service area for over 1 and one-half hours!! a used car purchase and a car wash. I was kept in the dealership customer service area for over 1 and one-half hours!! More
I have just had service (oil change, air filter, door locks) on my 2008 Suburban completed and was I very impressed with the care and attention that I was given by everyone at George Moore but especially locks) on my 2008 Suburban completed and was I very impressed with the care and attention that I was given by everyone at George Moore but especially Service Manager, Chris Folsom who personally greeted me and introduced me to everyone who would be assisting me from Rich Borum to the young man who drove me home in the courtesy van. I taught Customer Service seminars for ten years to Fortune 500 companies and I can honestly say that the folks at George Moore have the right attitude and they deliver. The work was done quickly, correctly, and courteously. It was truly a pleasure doing business with them. With this kind of customer service they will have my business as long as they want it. Murray Goff 352 South Nine Drive Ponte Vedra Beach, Fl 32082 (904) 477-8515 More
All I have ever had is a Bad experience with the other local dealers Rich and Chris addressed all of my needs and fixed my car right with no pressure. They greeted me promptly as came in thinking I was go local dealers Rich and Chris addressed all of my needs and fixed my car right with no pressure. They greeted me promptly as came in thinking I was going to get the same old sales pitch the one where they tell you that you need all this other stuff done to your Vehicle and all they did was repair my car and gave me a clean report on my Free inspection. More
They provided prompt repairs on my 2008 GMC Yukon as well as free multi point inspections and wiper fluid refills. Service personnel were courteous and called to update us on the status of the repair. well as free multi point inspections and wiper fluid refills. Service personnel were courteous and called to update us on the status of the repair. They were able to get the part needed from a local GM dealer and didn't charge me for the pickup/delivery. No wait to have a service appt. They also researched a particular question on my vehicles headlamp function to provide me with an answer. More