Gerald Honda of Countryside

I rely on the dealer to takke care of my car. I dont know much about cars but they are very good with explaining things to me in a way I can understand. Plus I love the free car was every time I get se know much about cars but they are very good with explaining things to me in a way I can understand. Plus I love the free car was every time I get service done. More

We went to this store after visiting nearly 7 car showrooms. The customer service is amazing. The staff are committed to their work and the customers. We strongly recommend this showroom. Brent is a showrooms. The customer service is amazing. The staff are committed to their work and the customers. We strongly recommend this showroom. Brent is a very dedicated staff and also very friendly. It was very nice orking with him. Amazing employee. More

Our relationship didn't start off so well, but now it's great! We had a problem with an unauthorized service performed by this dealership. I expressed my displeaseure with this and received a full refund great! We had a problem with an unauthorized service performed by this dealership. I expressed my displeaseure with this and received a full refund, apology, and explanation of why they did it. Since then, my experiences with the service department have been absolutely great! They can't be friendlier or more helpful and I really appreciate that. I didn't see a link on their website for feedback, or I would send a note directly to them. They're always open to discussing the repairs and make sure you understand what you're getting in to. Parts department is very helpful, too, though it is a bit annoying to have to wait in line for parts, wait in line for the cashier, then wait in line at parts again to pick up your part since they don't allow unpaid for parts to leave the parts counter. But they're helpful enough, I'm willing to endure that small inconvenience. More

I went in for an oil change on my 2005 Honda Pilot, and decided to check out the Insight Hybred. I liked it and decided to purchase one Dan helped me in every way possible, he was great. I love the servi decided to check out the Insight Hybred. I liked it and decided to purchase one Dan helped me in every way possible, he was great. I love the service at Continental Honda and that's why I was there in the first place and thanks to that I have a new vehicle. More

Terry is a fantastic sales rep. Very knowledgeable, easy going and does not pressure or hassel you! Love that! Will continue to buy all my future Honda's from Continental - or at least as long as Terry is t going and does not pressure or hassel you! Love that! Will continue to buy all my future Honda's from Continental - or at least as long as Terry is there! More

they listed a car online. i drove 25 miles to their dealership and when i got there they said that its in another one(25 miles away) and i went there (with one of the sales persons) but the car was sol dealership and when i got there they said that its in another one(25 miles away) and i went there (with one of the sales persons) but the car was sold a day ago. i wasted 2 hours of my time and they didnt even apologize. More

I went on this occasion to Continental Honda to shop for a car to replace a 2003 Honda CRV that I had been very pleased with and had 8 years and over 70,000 miles on when I was in an accident that was rated a car to replace a 2003 Honda CRV that I had been very pleased with and had 8 years and over 70,000 miles on when I was in an accident that was rated a total loss by my insurance company. It was only natural that I return to Continental Honda for my shopping since for 8 years I had had such excellent service on my CRV. I did consider several other brands and models, but the deciding factor in my decision was my desire to return to Continental where I felt so comfortable with the quality of the service I had experienced over numerous visits. As I expected, all the employees I encountered this time on the sales side were as helpful as I'd always found the service personnel to be. My salesperson was attentive, answered all my questions, took me for a test drive, and managed to find the model with the features,color, and accessories I wanted. I would and have recommend this dealer and sales person. More

My experience with this dealership and Brent was beyond my expectations. It was an emotional time in my life and I needed to get a new car. My old one held to many memories and made it hard for me to kee my expectations. It was an emotional time in my life and I needed to get a new car. My old one held to many memories and made it hard for me to keep it. Brent was very accomadating and we worked out a great price on my new CRV-EX. He was very patient with me especially something as trivial as picking out the color! I never felt pressured into making a quick decision on anything. We did look st other dealers of different makes and I was very upset at Toyota especially. Brent had no problem giving me a quote on my trade-in so I knew how much it was worth before I even started a deal on the CRV. The other dealer would not even look at my trade-in. In this day and age money is a concern and Brent understood completely and made the deal happen. Very satisfied with this dealership two thumbs up!!!!my More

We did not end up purchasing from them, as we went with a Hyundai instead. That being said, HAD we bought the Honda, it would have been from this place. Joe and Mike could not have been any nicer. NOW, th Hyundai instead. That being said, HAD we bought the Honda, it would have been from this place. Joe and Mike could not have been any nicer. NOW, that being said, we never met their finance team, or actually closed the sale. But, we did feel comfortable enough to say that if we would have purchased, this was the place we planned to buy from. More

I had done some research on-line regarding the 2009 Honda Accord. I was a serious shopper this past Monday (07/13/09) when I visited Continental Honda...proven by the fact that on Thursday of this week (07/1 Accord. I was a serious shopper this past Monday (07/13/09) when I visited Continental Honda...proven by the fact that on Thursday of this week (07/16/09) I just purchased my new 2009 Honda Accord EX from Honda of Lisle. They won my business. I left Continental Honda based on the way I was treated by the sales staff. They looked at me as an "easy mark" to make a buck. The monthly payment I was quoted was later replicated online by entering a 13% APR in the finance rate. How interesting since my credit wasn't even pulled! I will NEVER recommend Continental Honda to anyone...actually, I will tell them what a horrible place it is and the sales staff disrespects women. More