Gerald Honda of Countryside

Excellent dealership which provides quality service (sales a I have been a customer for 10 years and just bought a new car at Continental Honda for three reasons: 1- My previous purchase was a good deal 2- Cus I have been a customer for 10 years and just bought a new car at Continental Honda for three reasons: 1- My previous purchase was a good deal 2- Customer service has been excellent 3- The recent salesman was experienced, competent and respectful More

My new HRV My daughter recently purchased a new CR-V from Continental Honda and Terry was her salesman. Neither of us are good with high-pressure sales people s My daughter recently purchased a new CR-V from Continental Honda and Terry was her salesman. Neither of us are good with high-pressure sales people so Terry was the guy for us to deal with! I haven't had a new car in almost 10 years so all the latest technology was pretty overwhelming but Terry was patient, explained everything, made sure I was comfortable with the operation of features before he moved on to something else. Couldn't recommend anybody better - very knowledgeable, easy going, great personality. More

Great Experience We had a really smooth experience buying a car with Dan A. at Continental Honda. He was very easy to work with and extremely helpful in showing us all We had a really smooth experience buying a car with Dan A. at Continental Honda. He was very easy to work with and extremely helpful in showing us all the features on the cars. We couldn’t have asked for a better experience. More

Repeat customer The sales team at Continental Honda are always a pleasure to work with. I recently traded in my Civic (also purchased at Continental) for a newer Acc The sales team at Continental Honda are always a pleasure to work with. I recently traded in my Civic (also purchased at Continental) for a newer Accord, and they were attentive, thorough and friendly. More

Honda CrV I recently purchased my new Honda CR-V from Continental Honda and victor helped me with my purchase. I am so happy !! Thanks to everyone for all of th I recently purchased my new Honda CR-V from Continental Honda and victor helped me with my purchase. I am so happy !! Thanks to everyone for all of there help. More

Excellent service Continental Honda has some of the best employees in the market, Very knowledgeable and super friendly. You will enjoy your visit as you purchase on Continental Honda has some of the best employees in the market, Very knowledgeable and super friendly. You will enjoy your visit as you purchase one of the best rated vehicles on the road,. More

Great Experience with Kirk at Continental Honda We went to Continental Honda looking for a used car for our kids. Kirk Drapp helped us to find just what we were looking for. He listened to our needs We went to Continental Honda looking for a used car for our kids. Kirk Drapp helped us to find just what we were looking for. He listened to our needs, was experienced and honest and we felt like we purchased a perfect car for them at a great value. Kirk made it very simple for us and we could not have had a better experience with him and Continental Honda. More

Used Car Buy Dan Aristizabal was wonderful to work with! He understood what we were looking for and made it work. Even after making the sale, he took time to custo Dan Aristizabal was wonderful to work with! He understood what we were looking for and made it work. Even after making the sale, he took time to customize the communication system for us before we drove away. Definitely recommend Dan and Continental Honda. More

New car buy Working with Dan Aristizabal was a pleasure! We absolutely love our new Honda and we would definitely recommend Continental Honda to all our family an Working with Dan Aristizabal was a pleasure! We absolutely love our new Honda and we would definitely recommend Continental Honda to all our family and friends. More

Long Time Loyal Customer Gouged by Service Center Completely disheartened and disappointed by Continental Honda, puts the last 6 years in context will never service or buy another car from Continenta Completely disheartened and disappointed by Continental Honda, puts the last 6 years in context will never service or buy another car from Continental Motor Groups again. My wife and I bought a brand new CR-V in 2013 from Continental Honda and initially we had a good sales experience and negotiated a fair price with Jimmy. We also rewarded Continental by religiously servicing our vehicle at their service center for the past 6 years even getting all the "recommended" extra service levels that is little more than someone looking at some vehicle component for about 2 seconds and charging about $150-$200 for said activity. However, our real issue with Continental is that last month I accidently broke the radio antenna backing out of our garage. My annoyance in myself turned into full shock and awe once I called Continental Honda to ask how much it would cost to have the antenna fixed. The service center that has known and worked with me for years and is always eager to have you "fill out our survey, give us 5 stars, google + review us, etc." told me that "It will cost $995". I knew the product price to replace the entire antenna was about $300 and normally they will add another $300 for labor, so I thought $500-$600 would be a normal price. I asked the service rep, "you must have read that wrong, how much?" I was told, "Sir, that's the price sorry to tell you". I hung up saying, "after 6 years this is how you treat a loyal customer by absolutely gouging them" I immediately called Honda of Downtown Chicago and few other Honda dealerships in the Chicagoland area to get quotes, all of them were under $600. I ended up going with Honda of Downtown Chicago (A place with much higher rent for a dealership than good ole Continental situated in the retail/industrial lower middle class suburb of Countryside") I was $565 out the door with an entirely new antenna, labor, and they even fixed up a couple of dings on the roof for free. Save yourself from Continental, they basically have such high ratings because they guilt their customers into providing "5 star reviews, good surveys, etc." but as I look back over 6 years I realize that's the only thing they really care about. Providing a fair price and fair solution to a customer would be too much trouble, when you can just feed them sand with a smile on your face and tell them its ice cream. More