Gerald Honda of Countryside

Great Experience with Kirk at Continental Honda We went to Continental Honda looking for a used car for our kids. Kirk Drapp helped us to find just what we were looking for. He listened to our needs We went to Continental Honda looking for a used car for our kids. Kirk Drapp helped us to find just what we were looking for. He listened to our needs, was experienced and honest and we felt like we purchased a perfect car for them at a great value. Kirk made it very simple for us and we could not have had a better experience with him and Continental Honda. More

Used Car Buy Dan Aristizabal was wonderful to work with! He understood what we were looking for and made it work. Even after making the sale, he took time to custo Dan Aristizabal was wonderful to work with! He understood what we were looking for and made it work. Even after making the sale, he took time to customize the communication system for us before we drove away. Definitely recommend Dan and Continental Honda. More

New car buy Working with Dan Aristizabal was a pleasure! We absolutely love our new Honda and we would definitely recommend Continental Honda to all our family an Working with Dan Aristizabal was a pleasure! We absolutely love our new Honda and we would definitely recommend Continental Honda to all our family and friends. More

Long Time Loyal Customer Gouged by Service Center Completely disheartened and disappointed by Continental Honda, puts the last 6 years in context will never service or buy another car from Continenta Completely disheartened and disappointed by Continental Honda, puts the last 6 years in context will never service or buy another car from Continental Motor Groups again. My wife and I bought a brand new CR-V in 2013 from Continental Honda and initially we had a good sales experience and negotiated a fair price with Jimmy. We also rewarded Continental by religiously servicing our vehicle at their service center for the past 6 years even getting all the "recommended" extra service levels that is little more than someone looking at some vehicle component for about 2 seconds and charging about $150-$200 for said activity. However, our real issue with Continental is that last month I accidently broke the radio antenna backing out of our garage. My annoyance in myself turned into full shock and awe once I called Continental Honda to ask how much it would cost to have the antenna fixed. The service center that has known and worked with me for years and is always eager to have you "fill out our survey, give us 5 stars, google + review us, etc." told me that "It will cost $995". I knew the product price to replace the entire antenna was about $300 and normally they will add another $300 for labor, so I thought $500-$600 would be a normal price. I asked the service rep, "you must have read that wrong, how much?" I was told, "Sir, that's the price sorry to tell you". I hung up saying, "after 6 years this is how you treat a loyal customer by absolutely gouging them" I immediately called Honda of Downtown Chicago and few other Honda dealerships in the Chicagoland area to get quotes, all of them were under $600. I ended up going with Honda of Downtown Chicago (A place with much higher rent for a dealership than good ole Continental situated in the retail/industrial lower middle class suburb of Countryside") I was $565 out the door with an entirely new antenna, labor, and they even fixed up a couple of dings on the roof for free. Save yourself from Continental, they basically have such high ratings because they guilt their customers into providing "5 star reviews, good surveys, etc." but as I look back over 6 years I realize that's the only thing they really care about. Providing a fair price and fair solution to a customer would be too much trouble, when you can just feed them sand with a smile on your face and tell them its ice cream. More

Repeat Customers Yet again, Continental Honda and Terry Scudieri met our expectations when my husband and I stopped in to look at a vehicle we saw on their website. T Yet again, Continental Honda and Terry Scudieri met our expectations when my husband and I stopped in to look at a vehicle we saw on their website. Terry has always been helpful to find us the vehicle we want with the features we look for. The professionalism of the whole Continental Honda/Nissan team including the financing personnel have been welcoming and this is one of the reasons why we continue to purchase vehicles from this dealer. The other reason is the great price of the vehicles. We are always pleased with the purchase price paid for our vehicles. Thank you Terry and the rest of the team for continuing to make us happy/satisfied customers. More

Above and beyond for their customers As always, Terry Scudieri makes the leasing experience enjoyable. I cannot express how amazing he is! Not only did he put me in a new vehicle, but wo As always, Terry Scudieri makes the leasing experience enjoyable. I cannot express how amazing he is! Not only did he put me in a new vehicle, but worked with me for days and would not give up until we found something that worked budget wise and for my needs. More

My experience at Continental on 2/25/19 I was attended by Mr. Brian Donlan, he was courteous and very helpful. This was an unscheduled visit, my brake light went on out of no where and I ha I was attended by Mr. Brian Donlan, he was courteous and very helpful. This was an unscheduled visit, my brake light went on out of no where and I had to go in. Thankfully, I was attended at Continental Honda. I am please with there service. More

BEYOND EXPECTATIONS Dan did such a great job with my situation. after having my car totaled he made sure that i was able to get the best car for my family. I felt like he Dan did such a great job with my situation. after having my car totaled he made sure that i was able to get the best car for my family. I felt like he fought for me every step of the way and didn't let me just walk out with anything. He got me a great deal for my family's dream car. More

Trustworthy Dealership Worth visiting even if you have slightest hint of buying car. Terry was honest, up front and super friendly. They honored Military and Costco Membersh Worth visiting even if you have slightest hint of buying car. Terry was honest, up front and super friendly. They honored Military and Costco Membership. More

I’d buy my car from Terry Scudieri I dealt with Terry. He was diligent and made the car buying my process easy. He was extremely versed in the product., and was honest. I dealt with Terry. He was diligent and made the car buying my process easy. He was extremely versed in the product., and was honest. More