Gerald Honda of Countryside

This was my first time purchasing a vehicle from a dealer on my own and I appreciated the folks at Gerald Honda, particularly Terry Scudieri. We made first contact months before when I was looking for a car on my own and I appreciated the folks at Gerald Honda, particularly Terry Scudieri. We made first contact months before when I was looking for a car for my daughter, and despite putting that search on hold, Terry continued to check in by email (without high pressure) so when it was time to look for a new vehicle for myself, I was happy to reach out to him. He and the rest of the team were great - I shared a few cars I had in mind, completed the financing application online before I went in, test drove a few vehicles, and walked out the same afternoon with my new (to me) wheels. Could not have been a better experience, all around. More

Terry & Joe were great to work with! Made my experience very smooth and went over everything in detail with me! Made my experience very smooth and went over everything in detail with me! More

I brought in my car for an oil change. 9 days later while drving 70+ miles an hour on the highway near Janesville, WI, the front bolts fell off the metal panel protecting the engine. Clear 9 days later while drving 70+ miles an hour on the highway near Janesville, WI, the front bolts fell off the metal panel protecting the engine. Clearly, Gerald Honda failed to secure panel now hanging dangerously close to ground potentially putting my husband and i at risk of harm. We slowly drove home minimizing the wind to dragging the panel down and scrapping road. When i called to report, there was little concern about what happened. They fixed the issue but treated me like one more transaction and not a concerned customer. Never acknowledged what happened or showed any responsibility. So sorry they bought Continental Honda. There i was treated like customer who was important to them. Not here. More

Dealership was clean, well maintained. Terry was my salesman. Highly recommend. He was patient, knowledgeable and efficient during my car buying process. Terry was my salesman. Highly recommend. He was patient, knowledgeable and efficient during my car buying process. More

Terry and staff were phenomenal. Made the car buying experience easy and smooth! Highly recommend! Made the car buying experience easy and smooth! Highly recommend! More

Terry, the sales man I worked with, was quick, knowledgeable and respectful. He was very responsive. I had incredible customer service. knowledgeable and respectful. He was very responsive. I had incredible customer service. More

Alex, the service consultant, was very helpful. Upon inspection, he informed me of the work needed to be done, and when my vehicle would be ready. I was very pleased with the service and would high Upon inspection, he informed me of the work needed to be done, and when my vehicle would be ready. I was very pleased with the service and would highly recommend Gerald Honda. More

The Service Department has always been courteous and professional. Listen to your concerns and passed along the information to the Tech who worked on my vehicle. professional. Listen to your concerns and passed along the information to the Tech who worked on my vehicle. More

I had an excellent experience with Jerry S. when purchasing my 2024 Honda CR-V Hybrid. He gave me all of my options and patiently guided me through the buying process. Delighted with my new car when purchasing my 2024 Honda CR-V Hybrid. He gave me all of my options and patiently guided me through the buying process. Delighted with my new car! More

It was a stress less experience from start to finish. Terry found me the car I was looking for in a short period of time. The price was fair & he took care of all the details. Terry found me the car I was looking for in a short period of time. The price was fair & he took care of all the details. More