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Gerald Honda of Countryside - Service Center

Countryside, IL

4.7
95 Reviews

95 Reviews of Gerald Honda of Countryside - Service Center

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November 16, 2022

I appreciated all the details that were taken care of after the maintenance of our Honda CRV. --We were called promptly when the car was ready at the quoted time, Brian explained what had been taken More

by sjcarlso4029
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Donlan
Dec 15, 2022 -

Gerald Honda of Countryside responded

Thank you for the five star rating. We appreciate your business.

November 15, 2022

Service team did quick work. My service agent was excellent and informed. The courtesy shuttle is such a nice touch. My driver was just the nicest man! More

by Kathryn Reilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Donlan
Nov 15, 2022 -

Gerald Honda of Countryside responded

Thank you for your 5 star ratings.

September 26, 2022

Always professional service reps and work quality excellent and done on time! Never disappointed with work! More

by mackinaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Maurino, Alex Mirko
Oct 10, 2022 -

Gerald Honda of Countryside responded

Awesome to hear. Thank you of your five star review.

September 09, 2022

Excellent customer service, explained in great detail what was needed and why but also gave me the choice to make my own decisions. Didn’t push anything too hard but took care of all my car needs. More

by Stephanie B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Mirko
Sep 13, 2022 -

Gerald Honda of Countryside responded

Thank you.

September 09, 2022

Staff was extremely helpful and knowledgeable. I really appreciated the time and explanation provided by Brian O'Rourke. Thank you! More

by rtrent40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian O'Rourke
Sep 13, 2022 -

Gerald Honda of Countryside responded

Thank you for your ratings

Sep 15, 2022 -

rtrent40 responded

Thank you for your service!

July 16, 2022

From Mike Manns in sales to Brian O’Rourke in the service department, it’s a pleasure to deal with the honest people at Gerald Honda. More

by M2
Recommend Dealer
Yes
Employees Worked With
Brian O'Rourke, Mike Manns
Aug 04, 2022 -

Gerald Honda of Countryside responded

Thank you for your five star rating.

July 14, 2022

Very good job. And Thank you for the service. I hope see you soon 🔜 again. More

by M.68flores
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Maurino
Aug 04, 2022 -

Gerald Honda of Countryside responded

Thank you for your patronage.

June 28, 2022

I've been coming here for service & cars for over 16 years. Brian O'Rouke has been my go to guy for service. Bob O. has been my go-to salesperson. More

by johnskret
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bromer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Olisiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian O'Rourke, Milan Vasiljevic, Rich Jaeger
Jun 28, 2022 -

Gerald Honda of Countryside responded

Thank you John. We appreciate your continued business. and feedback.

May 06, 2022

I cannot say enough about Alex in your service department; he is So incredibly helpful, professional and thorough! Your service department is the best I have ever been to for service repair and gr More

by mackinaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Mirko
May 09, 2022 -

Gerald Honda of Countryside responded

Jim, Thank you for your 5 star rating. Your feedback is important to us.

May 05, 2022

Good, honest service work. Hope you realize how valuable an employee Brian O'Rourke is. He is knowledgeable, listens to the customer, and is meticulous in his attention to deta More

by bingar
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian O'Rourke
May 09, 2022 -

Gerald Honda of Countryside responded

Thank you for your feedback.

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