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Gerald Hyundai

North Aurora, IL

4.4
1,661 Reviews

209 Hansen Blvd.

North Aurora, IL

60542

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1,661 Reviews of Gerald Hyundai

May 16, 2022

The Sales Department, especially Hayley, were all wonderful. The most honest, helpful, kind, and accommodating dealership I’ve ever worked with. More

by steph2420
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hayley, Aurelio , Dany Khochaba
May 19, 2022 -

Gerald Hyundai responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Mike Chino General Manager Gerald Hyundai

May 04, 2022

They helped me find the car I wanted even though it was extremely difficult. I am very satisfied More

by Requirequi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Larry Persico
May 10, 2022 -

Gerald Hyundai responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Mike Chino General Manager Gerald Hyundai

May 03, 2022

Always happy with the service I have received the past year+. Team is very professional and alerts me when there are additional elements that need to be addressed immediately vs those that can truly wait More

by jnadz_75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Dany Khochaba, Larry Persico
May 06, 2022 -

Gerald Hyundai responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Mike Chino General Manager Gerald Hyundai

April 26, 2022

Went in for my first oil change on my Santa Cruz even though the service department was under construction it was done in a timely manner More

by Jp.ruane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Laurenzana
Apr 29, 2022 -

Gerald Hyundai responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Mike Chino General Manager Gerald Hyundai

April 26, 2022

Very friendly and efficient, check in was easy and quick, as was the checkout and payment More

by david.breyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Apr 29, 2022 -

Gerald Hyundai responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Chino General Manager Gerald Hyundai

April 23, 2022

Service done promptly and with excellent quality. Service advisor kept me informed and provided information I needed to get the infotainment system updated. More

by karlberland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Dany Khochaba, Fisnik Shala
Apr 27, 2022 -

Gerald Hyundai responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Mike Chino General Manager Gerald Hyundai

April 19, 2022

This is my 5th purchase from a Gerlad dealership since 2016 and I could not be more pleased with the level of service from the Gerald Hyundai team. The Valet service for maintenance on my 2022 Genesis GV More

by VirtualH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nderim Shala
Apr 22, 2022 -

Gerald Hyundai responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Chino General Manager Gerald Hyundai

April 12, 2022

Jaybee and Mike Chino are the best. My car was in for service and they both are top notch. I would recommend to anyone. More

by wmamola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino
Apr 15, 2022 -

Gerald Hyundai responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Mike Chino General Manager Gerald Hyundai

April 08, 2022

Greed and disrespectful salesperson will be the downfall of this dealership. Salesperson name frank took my car without asking for test drive. So disrespectful I could never take dealers car for test drive More

by bighawk1.bh82
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Laurenzana
Apr 22, 2022 -

bighawk1.bh82 responded

This dealer rater is a scam!

April 01, 2022

Joseph was very friendly and helpful. The only issue with communication was that the email had pricing listed that wasn't correct since they were recall fixes. Also, when we purchased t More

by pyoung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Arevalo
Apr 11, 2022 -

Gerald Hyundai responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Mike Chino General Manager Gerald Hyundai

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