Gerald Hyundai
North Aurora, IL
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1,661 Reviews of Gerald Hyundai
The Sales Department, especially Hayley, were all wonderful. The most honest, helpful, kind, and accommodating dealership I’ve ever worked with. wonderful. The most honest, helpful, kind, and accommodating dealership I’ve ever worked with. More
Always happy with the service I have received the past year+. Team is very professional and alerts me when there are additional elements that need to be addressed immediately vs those that can truly wait year+. Team is very professional and alerts me when there are additional elements that need to be addressed immediately vs those that can truly wait. More
Went in for my first oil change on my Santa Cruz even though the service department was under construction it was done in a timely manner though the service department was under construction it was done in a timely manner More
Service done promptly and with excellent quality. Service advisor kept me informed and provided information I needed to get the infotainment system updated. Service advisor kept me informed and provided information I needed to get the infotainment system updated. More
This is my 5th purchase from a Gerlad dealership since 2016 and I could not be more pleased with the level of service from the Gerald Hyundai team. The Valet service for maintenance on my 2022 Genesis GV 2016 and I could not be more pleased with the level of service from the Gerald Hyundai team. The Valet service for maintenance on my 2022 Genesis GV 80 was outstanding! I have never experienced a better level of customer care. More
Greed and disrespectful salesperson will be the downfall of this dealership. Salesperson name frank took my car without asking for test drive. So disrespectful I could never take dealers car for test drive of this dealership. Salesperson name frank took my car without asking for test drive. So disrespectful I could never take dealers car for test drive without salesperson with me salesperson asking way over window sticker price and tells me he doesn't want to waste the pandemic. (Sick person) More
Joseph was very friendly and helpful. The only issue with communication was that the email had pricing listed that wasn't correct since they were recall fixes. Also, when we purchased t The only issue with communication was that the email had pricing listed that wasn't correct since they were recall fixes. Also, when we purchased the car, we were told the oil changes and routine service would be free, but we had to pay. We've had the car for a year and have very low mileage, but felt we needed to still get the oil changed. More