Gerald Jones Ford

Jay is the MAN! I was scheduled to meet with one of the sales people regarding trading in my truck. Man, was I lucky to get Jay Williams. He was a kind and polite per I was scheduled to meet with one of the sales people regarding trading in my truck. Man, was I lucky to get Jay Williams. He was a kind and polite person who offered me something to drink before we even sat down, which I appreciate because I'm a cancer survivor who has dry mouth and I have to drink water just to speak. Jay took his time with me; I think I was there for a total of 7-8 hours that day, test driving trucks, negotiating back and forth. He was a great salesman and eventually sold me the new truck, which, by the way, I am loving. More importantly than that sales day, it was after the sale that Jay really shined. He assisted me out at my old truck, removing the bed cover for me because I have osteoporosis of the spine and a broken back in two places and could not do it by myself. After this day, Jay called me to check on me and my truck and make sure I was feeling well, asking if he could do anything for me. Then, even after this, I had brought my new truck in to receive the Stone-X Treatment and the other treatment for inside of the truck. Sometime during that time, (Saturday, October 3), when I got home, I noticed that my left front tire was leaking audibly. I found a screw in my tire. I immediately called Jay, he said to bring it in, even though it was close to 3pm (closing time). I brought it in, they arranged a rental for me and replaced the tire on my truck on Monday. I had a wonderful experience in buying my new truck and Jay was integral to the entire process, working with the Finance and Sales Department seamlessly and bending over backwards, working late, and going above and beyond to help me. His communication (which I believe is very important in any type of relationship - personal or professional) was spot on. I never felt hung out to dry or helpless. After this, my truck needed further Stone-X treatment 2 weeks later on October 17. I wasn't feeling well because of my disease and had no way to get my car into Ford. Jay immediately offered to drive out and pick up my truck for the treatment, get it done, and bring it back to my house. I was amazed that people would even do that. I wish there were more stars that I could give Jay Williams than 5, because he deserves more. I feel that in the future even, I am in good hands with Jay at Ford, where I hope he continues to work so if I run into any other problems or concerns, I can be assured he will take care of it and me. Thanks for the opportunity to express my thoughts and opinions. More

great job Jay is very knowledgeable and helpful. He answered all our questions and was very easy to talk to. I would definitely recommend him. He did everything Jay is very knowledgeable and helpful. He answered all our questions and was very easy to talk to. I would definitely recommend him. He did everything he could do to make our car buying experience smooth and fast. Great job helping me get into a car I love and feel very safe driving! More

Great Experience Kirk, Used Car Manager, has been great with customer service! I called him about a few issues after I purchased my car, & he jumped right on it withou Kirk, Used Car Manager, has been great with customer service! I called him about a few issues after I purchased my car, & he jumped right on it without hesitation. Thank you Kirk for your patience & service! If you are looking for a car - Bobby Jones is the place to go! More

Great Dealership I recently purchased a F-150 from Bobby Jones and I worked with Eddie Walden. He was by far the best salesman I worked with through my car shopping e I recently purchased a F-150 from Bobby Jones and I worked with Eddie Walden. He was by far the best salesman I worked with through my car shopping experience. I would highly recommend this dealership and this salesman. More

2012 Lincoln MKZ I enjoyed buying my Lincoln from Bobby Jones! Kenneth Tacket...my salesman...was very helpful in the process...also..Ron in the service department was I enjoyed buying my Lincoln from Bobby Jones! Kenneth Tacket...my salesman...was very helpful in the process...also..Ron in the service department was a huge help as he put the car on the rack for me to inspect the underneath. I did not purchase the car on my first visit. Two days later i told Kenneth i wanted to buy the car and Bobby Jones delivered the car to my work place that was two and half hours from the dealership. They made the car buying process simple! More

Bought used truck. Good place to buy a truck from, I would recommend them to anybody looking for a new or used truck. Thank you Eddie a Walden. Good place to buy a truck from, I would recommend them to anybody looking for a new or used truck. Thank you Eddie a Walden. More

helpful and not pressured very courteous from the beginning. asking how they could be of assistance, were knowledgeable of the vehicles and allowed you time to look at all cars very courteous from the beginning. asking how they could be of assistance, were knowledgeable of the vehicles and allowed you time to look at all cars of your interest. after making a decision on the car, they were excellent on getting the car financed, and having the car cleaned and filled with gas ready to go. The salesman was Eddie Walden, and he made you feel comfortable. More

Used F-150 purchase It was an overall great experience. John Bell went the extra mile to work out the purchase. I am very happy with my purchase from Bobby Jones Ford. It was an overall great experience. John Bell went the extra mile to work out the purchase. I am very happy with my purchase from Bobby Jones Ford. More

Had a great overall experience at Bobby Jones I told Michael Carver exactly what I was looking for and also that I did not want " the run around" . He assured me that he was gonna take care of me. I told Michael Carver exactly what I was looking for and also that I did not want " the run around" . He assured me that he was gonna take care of me. In a small amount of time I had the car I wanted at the right price with everything I had asked for. The finance manager Eric, help secure a great interest rate. I would reccommend Michael as a great salesman, Very friendly and helpful. More

New car purchase Purchased my second brand new Mustang from Bobby Jones Ford. My experiences were great because of the superb salesmanship of Mr. Lou Smalls. His know Purchased my second brand new Mustang from Bobby Jones Ford. My experiences were great because of the superb salesmanship of Mr. Lou Smalls. His knowledge and professionalism is unsurpassed! I recommend him to all of my friends and family. More