
Gerald Jones Ford
Augusta, GA
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779 Reviews of Gerald Jones Ford
Ultimate auto purchasing experience. After deciding to buy a new truck, I started my adventure at Bobby Jones Ford. The sales person changed my mind about having to deal with automobile s After deciding to buy a new truck, I started my adventure at Bobby Jones Ford. The sales person changed my mind about having to deal with automobile sales people. I went there in a very defensive mood, by the time I left my attitude about sales people has been changed. More
Good not pushy John and staff did a great job. Took me around and show me all they had. After sale made sure to go over the vehicle to enhance my driving safety John and staff did a great job. Took me around and show me all they had. After sale made sure to go over the vehicle to enhance my driving safety More
Very good customer satisfaction Overall, I was extremely satisfied with the time I had here at Bobby Jones Ford in Augusta. Recently, I purchased a new vehicle from them. This was Overall, I was extremely satisfied with the time I had here at Bobby Jones Ford in Augusta. Recently, I purchased a new vehicle from them. This was the vehicle that I wanted to buy. I called the sales staff up when I couldn't get the car I wanted from my local ford dealer, and they still had the vehicle. Rebekah, the nicest sales rep that I have ever met, was my point of contact. Her professionalism was second to none. She did everything in her power to have a smooth car buying experience. I would totally recommend buying another car from them when the car that I purchased has scene its time. Thanks once again for the great experience. More
Excellent experience Bought a new F150 and had a great experience with Eric Cooper my sales rep. Also Shannon is the best service rep in the business. Bought a new F150 and had a great experience with Eric Cooper my sales rep. Also Shannon is the best service rep in the business. More
Good Experience - Ask for Eric We actually visited this dealership twice. the first time wasn't so good. BUT for some reason we went back and wound up working with Eric Copper. I We actually visited this dealership twice. the first time wasn't so good. BUT for some reason we went back and wound up working with Eric Copper. I very highly recommended him. In working with Eric there was absolutely no pressure, he certainly leveled with us on everything, and went out of his way to be helpful. Making the deal was the easiest experience I can ever recall having with any dealer. More
Perfect Sales The dealer, Antonio, was just who we needed. He was able to help her find an older year model of the car she was interested in for a great deal with a The dealer, Antonio, was just who we needed. He was able to help her find an older year model of the car she was interested in for a great deal with a good overall package. He is just that type of dealer anyone would want- no crud, well informed, and a magnetic personality! More
Great Sales and Leasing Consultant This rating is specifically for Mr. John Bell - 5 STARS! He was an absolute pleasure to work with during my car buying experience. His customer servic This rating is specifically for Mr. John Bell - 5 STARS! He was an absolute pleasure to work with during my car buying experience. His customer service skills were exceptional. Very friendly, patient, thorough, & worked very hard to earn my business as a new buyer of Bobby Jones Ford. His attitude defines the epitome of excellence. I recommend him without any reservation for all customers who are looking to purchase or lease vehicles. He is the definite person to see! Much appreciation to you & your team for the service. More
Great sales team Antonio Dunn gave us outstanding service and care during two days of looking for the right car/SUV. He was polite and informative and punctual. We app Antonio Dunn gave us outstanding service and care during two days of looking for the right car/SUV. He was polite and informative and punctual. We appreciated his efforts working with us. More
Excellet Service I called John after lunch on Friday after reviewing your online vehicles.. He located the vehicle on the lot and called me back within 10 Minutes. I t I called John after lunch on Friday after reviewing your online vehicles.. He located the vehicle on the lot and called me back within 10 Minutes. I told him it would be there after my husband got off work. When we arrived John had already taken it and had it cleaned and was ready to go. We went for a brief test drive and knew that was the one we wanted. We told John we wanted to trade our vehicle and how much we wanted for it. He came back and gave us exactly what we needed to make the trade work. I think we were the last customers Friday night but everyone was very friendly and kind to us even though they were all late leaving. John went above and beyond with his customer service and we have recommended him to several of our friends already. We have always traded with Satcher Ford as we live in Aiken County but we will be coming to Augusta from now on. Thanks so much for such great customer service. More
Awesome-Superb Experience Mr. Martin was a joy to work with! He got us in and out in a timely manner. We have purchased 6 vehicles and this has been the quickest we've ever got Mr. Martin was a joy to work with! He got us in and out in a timely manner. We have purchased 6 vehicles and this has been the quickest we've ever got in and out of a dealership. He treated not only us, but our 19 year old son with the upmost respect. We will never forget his kindness. More