
Gerald Jones Ford
Augusta, GA
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779 Reviews of Gerald Jones Ford
Oh ah Satisfaction My car went down and I wasn't sure of what type of new car I wanted BUT I knew that I wanted to stay within the Ford family (or at least give them a c My car went down and I wasn't sure of what type of new car I wanted BUT I knew that I wanted to stay within the Ford family (or at least give them a chance to maintain my business for a third consecutive Ford ownership experience). I arrived at BJ Ford because a saleswoman was professional and courteous enough to pick me up. She escorted me to the auto shop where my car was being assessed with no hassle AND a smile. Customer service, professionalism, and a tenacious attitude to get me the best deal are the things that get me to do business at a car dealership and purchase a vehicle. The team at BJ Ford exhibited that. I was able to get a fair rate for my trade in, negotiate a good deal with fair payments and terms that I was comfortable with, settle the financing QUICKLY AND CONCISELY, and drive off with a vehicle that I liked. The sales woman noticed that I was less than pleased with my first choice and took the initiative to suggest another vehicle. Good sale, good business, good experience all around! Thanks to Tebecca and the other team members who assisted me at BJ Ford. More
Vehicle Purchase I recently purchased my 2015 Ford Mustang GT Premium and my salesman was Martin Taylor with some assistance from manager Mr. Smalls, They didn't have I recently purchased my 2015 Ford Mustang GT Premium and my salesman was Martin Taylor with some assistance from manager Mr. Smalls, They didn't have exactly what I wanted on the lot but they put in the work and searched around and found exactly what I wanted, I would highly recommend these two guys because they took care of me completely. Thanks Guys, Vince More
First Pleasant Car Buying Experience These guys were great. Martin really listened to what we needed and let us take our time. No pushing or nagging phone calls. Fair trade. Avaulable whe These guys were great. Martin really listened to what we needed and let us take our time. No pushing or nagging phone calls. Fair trade. Avaulable when we were. This was the first pleasant car buying experience I have had in over 35 years of buying cars. I would highly recommend Bobby Jones and Martin Taylor. More
My experience was great. This is my first vehicle purchased from Bobby Jones and the service was great. I will definitely purchase from here again with the same salesman. This is my first vehicle purchased from Bobby Jones and the service was great. I will definitely purchase from here again with the same salesman. More
An Amazing First Time Buying Experience I had been to other dealerships in the area and I didnt get the best customer service so I decided to stop by Bobby Jones Ford -Lincoln and I was plac I had been to other dealerships in the area and I didnt get the best customer service so I decided to stop by Bobby Jones Ford -Lincoln and I was placed with a salesman named John Bell to assist me, from the very beginning he was very attentive and actually listened to what I was looking for and what price range I wanted to stay in. He went above and beyond to make sure my car buying experience was stress free & he made sure I purchased exactly what I was looking for. I can honestly say this was the best car buying experience he wasn't pushy like some other places and he actually had my best interest at heart! I'm beyond grateful for the exceptional customer service from John and the staff and I would definitely recommended this dealership to anyone that is in the market for a vehicle! More
Thank you, Bobby Jones Ford Lincoln This is my second purchase from Bobby Jones Ford Lincoln, and I wouldn't think of buying elsewhere. I'm loving my 2015 Ford Mustang! This is my second purchase from Bobby Jones Ford Lincoln, and I wouldn't think of buying elsewhere. I'm loving my 2015 Ford Mustang! More
Outstanding Service this is the 4th vehicle I have purchase from Bobby Jones Ford Lincoln. The first one was with the Lincoln dealership before it consolidated with Bobby this is the 4th vehicle I have purchase from Bobby Jones Ford Lincoln. The first one was with the Lincoln dealership before it consolidated with Bobby Jones Ford. While all of the prior purchases went well, this time was the best experience of all. Shannon Saxon who coordinates the maintenance on both of our vehicles and is the main reason we return to Bobby Jones for the maintenance recommended Al Kemp when I asked her for a reference. She stated that he would be fair and honest to deal with and she was spot on with her recommendation.Al made the entire experience pleasant and stress free. The sale happened so quick and smooth, that it was hard to believe when we drove the car off the lot. Al arranged for Antonio Dunn to help with the explanation of some of the electronics and Antonio was also very professional with he tutorial. Al introduced us to Bud and again our thanks for his making us feel like we were more than just another customer. The loan officer who I believe was Todd Minter was also very professional and made the final stages of the purchase move along with no delays. As you can tell I am extremely pleased with our purchase and plan on purchasing another vehicle (probably an Explorer) within the next two years. More
Excellent We enjoyed our sales process! Everyone was helpful, educational and beyond exceptional! Thank you for a great experience! We will recommend to our fam We enjoyed our sales process! Everyone was helpful, educational and beyond exceptional! Thank you for a great experience! We will recommend to our family and friends! More
excellent been purchasing from here since 2008. Always treated well and never hassled or had to haggle because I can always work my side of the deal and come ou been purchasing from here since 2008. Always treated well and never hassled or had to haggle because I can always work my side of the deal and come out positive More
Great Experience I was treated with respect and was very pleased with the speed of the transaction. I was very happy the salesman was able to upgrade my car for a sma I was treated with respect and was very pleased with the speed of the transaction. I was very happy the salesman was able to upgrade my car for a small increase in price. This was my second car purchase with Eric Cooper. He is always professional and a pleasure to work with. More