Gerald Jones Ford

I contacted Josh on Thursday 3/24/2022 and made an appointment and met with him that Friday 3/24/2022. He sent options on Thursday and he was not pushy or overwhelming. He got the information of what appointment and met with him that Friday 3/24/2022. He sent options on Thursday and he was not pushy or overwhelming. He got the information of what we wanted and he delivered outstanding customer service. He was quick and very very patient and friendly. I was late and gave him a call and he was very nice about it and still gave outstanding customer service. We need more people like Josh in the world. I had my granddaughter with me so I love the fact that they had a play area for her as well. More

Gerald Jones Ford has early morning service appointments! Professionalism in action -- Shannon, service advisor, informed us all the way to vehicle pickup --Pete, technician, repaired what had been causing a Professionalism in action -- Shannon, service advisor, informed us all the way to vehicle pickup --Pete, technician, repaired what had been causing a very loud and persistent noise. All the regular maintenance, done. Many thanks to Gerald Jones Ford! More

They were able to find the parts I needed on a Saturday to have my truck serviced and repaired same visit. This eliminated a 2nd visit that would not work with my current schedule. to have my truck serviced and repaired same visit. This eliminated a 2nd visit that would not work with my current schedule. More

Gerald Jones Ford Lincoln’s personnel are always welcoming and makes one feel like a valued customer. Starting with Shannon and others in the service department, one gets that feeling. The routine m welcoming and makes one feel like a valued customer. Starting with Shannon and others in the service department, one gets that feeling. The routine maintenance was preformed by professional and certified mechanics. If we needed additional service done, we are informed prior tasks. Wait time is not unreasonable. Car wash is appreciated. No complaints for the many many years of service. Personnel is superb. More

All the employees at Gerald Jones Ford are friendly, courteous, and friendly. Jennifer, my service advisor is so nice and knowledgeable. courteous, and friendly. Jennifer, my service advisor is so nice and knowledgeable. More

Shannon, my service advisor is the best! In addition to always giving me a hug, she always takes the time to inquire about how my family is doing, and that really touches my heart! I have b In addition to always giving me a hug, she always takes the time to inquire about how my family is doing, and that really touches my heart! I have been coming to Gerald/Bobby Jones Ford for years now, and will continue to use your service department for all of my needs. I have always had great service and that's why I always return! More

Convenient Saturday appointment was greatly appreciated. Little wait time. Jeff and his crew is always reliable. Thanks Little wait time. Jeff and his crew is always reliable. Thanks More

Honestly it was the fact that I was treated as a person, not a sale. David Rivera made sure that he connected with me on a personal level before even trying to sell me the car. He asked questions I didn't r not a sale. David Rivera made sure that he connected with me on a personal level before even trying to sell me the car. He asked questions I didn't realize I would have and kept in constant contact with me while waiting for my check to come. Not irritating constant but making sure contact. From start to finish David answered every question and even offered to help me learn about my car after the purchase was complete. I will definitely buy from him again. More

I came in on Monday right before lunch. Marcus Brighthop was very nice and helpful even though I was in a bit of a panic. I live in Savannah and had to be home to go to work the following day. Marcus made s was very nice and helpful even though I was in a bit of a panic. I live in Savannah and had to be home to go to work the following day. Marcus made sure my car got diagnosed and praised be, y'all had the part needed, and car was fixed before 5 and I was on my way. More

Your employees were very friendly and attentive to your experience over all good, people go see them. experience over all good, people go see them. More