Back

Gerald Jones Ford

Augusta, GA

4.7
774 Reviews

3480 Wrightsboro Rd

Augusta, GA

30909

Directions

By Type

774 Reviews of Gerald Jones Ford

October 08, 2013

John was very friendly, didn't try to push for something that wasn't a good deal, has a good sense of humor, made me feel welcomed and made sure i was happy with what i was buying. Great sales man More

by krw1030
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Bowers
October 08, 2013

John Bowers was very informative and knowledgeable. He took us for a test drive, explaining all the cars features, he was very patient and answered all the questions we had. He was honest and did not pre More

by cmay67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Bowers
October 08, 2013

The service during and after the sale has been exceptional. Martin has been the great at problem solving and finding answers for me. I would definitely recommend this dealership to other interes More

by Maciaszek1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Taylor
October 08, 2013

John Bowers took my initial call regarding a used car I John Bowers took my initial call regarding a used car I found on an internet website. He was very professional and easy to talk to. More

by wmay14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Bowers
Oct 10, 2013 -

Gerald Jones Ford responded

Thank you for sharing your recent experience at Bobby Jones Ford Lincoln! We are happy to hear that from start to finish John was able to provide you with an excellent car buying experience. We appreciate your recommendation of John and we look forward to assisting you in the future.

October 08, 2013

Let me tell you about this dealership, over the years, my wife and I have bought several vehicles from this dealership. The service has always been good, but because of our service writer, Shannon Saxon, we More

by 2011escape
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Saxon
October 08, 2013

Visited a number of competitor dealerships and found the sales person, Kenny Thomas @ Bobby Jones Ford Lincoln the most willing to take the time to answer numerous questions fully. His demeanor was one of More

by kgwiggins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
October 08, 2013

I saw the truck that I purchased on a Sunday afternoon, the dealership was closed. I thought about the truck for a few days and then one of my friends told me he had purchased a truck just like the one I More

by cfsander1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
October 08, 2013

Mike was courteous and friendly. When I told him why I was there, he immediately got to it. I would highly recommend Bobby Jones Ford and Mike. More

by eard123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Doyle
October 07, 2013

I had been to three other dealerships that afternoon and having a VERY poor experience at each, but that changed at your place. Mr. Shelnut was fantastic! He was totally genuine and made my wife and I feel More

by bwalker39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 08, 2013 -

Gerald Jones Ford responded

Thank you for sharing your recent experience at Bobby Jones Ford Lincoln! We are very happy to hear that JR was able to exceed your expectations and improve your car buying experience after visiting a few other dealerships. We are glad that JR was able to answer all of your questions and help find the vehicle that is perfect for you. We appreciate your recommendation and we look forward to continuing to serve you in the future.

October 07, 2013

I have given the the rating because Mr. Martin Taylor has provided such excellent customer service!!!! He took the time to answer my questions and explain the process in great detail. I am recommending all More

by georgiagraduate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Taylor
...
74
...