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Gerald Jones Ford
Augusta, GA
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774 Reviews of Gerald Jones Ford
John was very friendly, didn't try to push for something that wasn't a good deal, has a good sense of humor, made me feel welcomed and made sure i was happy with what i was buying. Great sales man something that wasn't a good deal, has a good sense of humor, made me feel welcomed and made sure i was happy with what i was buying. Great sales man will be returning for future purchases. More
John Bowers was very informative and knowledgeable. He took us for a test drive, explaining all the cars features, he was very patient and answered all the questions we had. He was honest and did not pre took us for a test drive, explaining all the cars features, he was very patient and answered all the questions we had. He was honest and did not pressure us. We highly recommend him! The car was an awsome below market deal. Thank you John! More
The service during and after the sale has been exceptional. Martin has been the great at problem solving and finding answers for me. I would definitely recommend this dealership to other interes exceptional. Martin has been the great at problem solving and finding answers for me. I would definitely recommend this dealership to other interested buyers. More
John Bowers took my initial call regarding a used car I John Bowers took my initial call regarding a used car I found on an internet website. He was very professional and easy to talk to. John Bowers took my initial call regarding a used car I found on an internet website. He was very professional and easy to talk to. I felt comfortable from the beginning and had no reservations later the same day coming to his Ford dealership to view the car. Once there, I found John Bowers to be a very knowledgeable resource and clearly experienced. There was never any pressure and he was truly a sales professional that had a desire to serve his customer without hesitation. Although that particular car didn’t fit all our needs, I can heartily recommend John Bowers to anyone seeking a vehicle available through his dealership and will certainly come back to shop with him. More
Let me tell you about this dealership, over the years, my wife and I have bought several vehicles from this dealership. The service has always been good, but because of our service writer, Shannon Saxon, we wife and I have bought several vehicles from this dealership. The service has always been good, but because of our service writer, Shannon Saxon, we have had great service experience at this place. She is always at work with a friendly smile and ready to help me when I bring in one of my vehicles. She tells me what type of service is needed for the vehicle and is very up front and honest about, what I am paying for and how much it will cost me each time. She will let me know if there is a re-call on any of my vehicles and she makes sure I bring them in for the work to be done to fix the problem. She is a real asset to this dealership. Thank you. More
Visited a number of competitor dealerships and found the sales person, Kenny Thomas @ Bobby Jones Ford Lincoln the most willing to take the time to answer numerous questions fully. His demeanor was one of sales person, Kenny Thomas @ Bobby Jones Ford Lincoln the most willing to take the time to answer numerous questions fully. His demeanor was one of assisting us to make an informed choice rather than high pressure tactics. We felt knowledgeable as to product, finances and expectation of services. Mr. Kenny Thomas truly exampled professionalism. In short it was a pleasure doing business @ Bobby Jones Ford Lincoln. More
I saw the truck that I purchased on a Sunday afternoon, the dealership was closed. I thought about the truck for a few days and then one of my friends told me he had purchased a truck just like the one I the dealership was closed. I thought about the truck for a few days and then one of my friends told me he had purchased a truck just like the one I liked. It was the same color outside just different color interior. He said he was happy with the deal and the sales person(Ken Thomas). He said he would call Ken and get him to call me about the truck that I had looked at. Ken did call me and we arranged a meeting to test drive the F-150. I liked the truck, we went to Ken's office and talked about the price. I left and thought about the purchase that night. I called Ken the next day and we made the deal. Ken was very professional and nice. He was knowledgeable about the truck's features and accessories. That's why I gave him the rating that I did. Charlie Sanderson More
Mike was courteous and friendly. When I told him why I was there, he immediately got to it. I would highly recommend Bobby Jones Ford and Mike. was there, he immediately got to it. I would highly recommend Bobby Jones Ford and Mike. More
I had been to three other dealerships that afternoon and having a VERY poor experience at each, but that changed at your place. Mr. Shelnut was fantastic! He was totally genuine and made my wife and I feel having a VERY poor experience at each, but that changed at your place. Mr. Shelnut was fantastic! He was totally genuine and made my wife and I feel like friends. There were few questions he couldn't answer off the cuff and the few he didn't know he got the answer ASAP. He was direct and honest and being my profession is law enforcement, that meant a lot! We plan to only deal with him for here on out. More
I have given the the rating because Mr. Martin Taylor has provided such excellent customer service!!!! He took the time to answer my questions and explain the process in great detail. I am recommending all provided such excellent customer service!!!! He took the time to answer my questions and explain the process in great detail. I am recommending all of my family, co-workers, and friends to Mr. Taylor at Bobby Jones Ford!!! More