Gerald Jones Mazda

Better than service in Columbia, SC Kevin was so kind and seemed genuine. Before my appointment, I kept having to reschedule my appointments. He offered to let me use his car if I needed Kevin was so kind and seemed genuine. Before my appointment, I kept having to reschedule my appointments. He offered to let me use his car if I needed it. People are not kind anymore. That was the nicest thing anyone has said or offered to do in quite some time. He also gave me a discount. I was very grateful for. He is willing to help in anyway possible. He made my experience with Mazda EXCELLENT! Thank you Kevin. God bless you! More

If I remember anything positive about the year 2020 it would be my visit to Gerald Jones Mazda! A needed purchase made easy and free of stress! would be my visit to Gerald Jones Mazda! A needed purchase made easy and free of stress! More

Service was amazing and very exceptional! Kevin went out of his way to ensure my vehicles needs were taken care. They even had my vehicle washed! Love love love the Mazda team - sales included! Definitely w of his way to ensure my vehicles needs were taken care. They even had my vehicle washed! Love love love the Mazda team - sales included! Definitely will be back More

Excellent Customer Service I received a free oil change and enhanced cleaning for healthcare workers. Kevin provided outstanding customer service and I will be returning for oth I received a free oil change and enhanced cleaning for healthcare workers. Kevin provided outstanding customer service and I will be returning for other services. More

excellent service Everything was outstanding. Scheduling was easy. Confirmation and reminders by e- mail and text message were very good. Continuous communication durin Everything was outstanding. Scheduling was easy. Confirmation and reminders by e- mail and text message were very good. Continuous communication during the service call was very reassuring. The service was excellent. More

About as easy as it gets. After deciding I was definitely going with a Mazda6 I started calling dealers and making offers on "drive away" numbers. Most would give the runaround After deciding I was definitely going with a Mazda6 I started calling dealers and making offers on "drive away" numbers. Most would give the runaround and tell me that I have to come to the lot to get those numbers. Gerald Jones quickly reached a number with me. No hidden fees or bait and switch like nearly every dealership (read the fine print on online listings and you'll almost always see 6-900 dollars in "admin" fees--not with these guys) They were prompt in every correspondence. When I got there, my mazda was detailed, topped off and ready to go. They pointed out that there were spots with scuffed paint and I thought "here we go." But they made it right and wrote up a little something saying that they will touch up the whole car at no cost to me. The whole transaction was painless and I drove away confidently. Would recommend these guys to anyone. Ask for Robert Morgan! More

Everything from start to finish they did a great job! Kevin did an awesome job!!! He identified the problem and was able to have it fixed promptly Kevin did an awesome job!!! He identified the problem and was able to have it fixed promptly More

Courteous, knowledgeable sales professional Mr. Royal answered all of my questions and provided valuable information in regard to the vehicle’s safety features and operations. Some features I w Mr. Royal answered all of my questions and provided valuable information in regard to the vehicle’s safety features and operations. Some features I would have missed. He maintained a courteous persona even when he had to move about to take care of the processes of the sale, or attend to other matters. Other staff persons, spoke or smiled as they moved about doing their duties. More

PATHETIC I gave this dealership a one star review because zero stars was not an option! My mother-in-law purchased a 2020 Mazda CX-5 less than two months ago. I gave this dealership a one star review because zero stars was not an option! My mother-in-law purchased a 2020 Mazda CX-5 less than two months ago. She brought it to the dealership yesterday to replace a dead battery. She also brought the AAA report with her showing it was dead. They then proceeded to keep her waiting 2 hours while they performed their own diagnostics. They told her the battery was not bad. They should be ashamed. They put the safety of an 85-year-old woman in jeopardy because they would not replace her $150 battery after she just purchased a $30,000 car from them! More

Quick, honest, and straightforward approach! I did not have to haggle for the price... they just offered me the best price within a 200-mile radius! have to haggle for the price... they just offered me the best price within a 200-mile radius! More