Gerald Jones Subaru

Over a year ago I heard Kelley taking care of a customer and knew I wanted her to help me when it was time to buy a car. Throughly, kind, patient, helpful, knowledgeable. I was impressed and Kelley DID NO and knew I wanted her to help me when it was time to buy a car. Throughly, kind, patient, helpful, knowledgeable. I was impressed and Kelley DID NOT disappoint. And, can’t forget John, the finance guru. John was so kind and helpful. Best experience ever! More

William Newby my salesperson was fantastic. I love my Subaru Touring XT and William did a great job making sure I was happy with my purchase I love my Subaru Touring XT and William did a great job making sure I was happy with my purchase More

Nick was an awesome salesman, and made my shopping experience both enjoyable and personable. i am absolutely in love with my purchase, and my experience. experience both enjoyable and personable. i am absolutely in love with my purchase, and my experience. More

I have considerable experience with the Augusta area automobile business, and I can truthfully say Gerald Jones Subaru has a staff which treats customers more fairly and professionally than the majority automobile business, and I can truthfully say Gerald Jones Subaru has a staff which treats customers more fairly and professionally than the majority of the dealers. The sales associate I worked with was Daryen Amaker. At no time did I get a tiny hint that he was attempting to deceive me. I will have no reservations when it comes to making recommendations about the product and the dealership. More

It was easy. Everything from getting general info to very specific questions. Evan was able to provide answers to all of our questions. We a little disappointe Everything from getting general info to very specific questions. Evan was able to provide answers to all of our questions. We a little disappointed that we had to wait for our Outback to arrive but it was worth the wait. More

Excellent service and very knowledgeable staff! Nick was amazing at letting us know the different features and options available on the vehicles and Sarah in the Parts Dept was awesome at letting us know wh amazing at letting us know the different features and options available on the vehicles and Sarah in the Parts Dept was awesome at letting us know what accessories were available for our new car! Larry was down to earth and felt like he genuinely wanted to get us in the vehicle at a price point that was a win for us and the dealership! Great experience all the way around! More

It was very low stress to look for a car here, which I loved. There was no pressure to jump into a car until it was the right one, test driving the cars was a casual and easy experience, and the deal we g loved. There was no pressure to jump into a car until it was the right one, test driving the cars was a casual and easy experience, and the deal we got was one we felt good about. Also, the sales rep, Evan, spoke to my husband and I equally. It seems small, but often times as a woman looking for a car with her husband, I am completely ignored and treated like my husband’s handbag. It makes a difference to feel respected. More

I handled the entire transaction via chat, email, and text. This way all of our conversations were documented. Dorian kept me abreast of the travels of the car until it arrived. He also had it parked rig text. This way all of our conversations were documented. Dorian kept me abreast of the travels of the car until it arrived. He also had it parked right up front all clean and shiny, filled with gas. In other words, RTG! (Ready To Go) We immediately went for a little test ride. Which was really just for fun. He said he couldn't wait to meet me and get to know me. He seemed genuine and not patronizing at all. I've had very different experiences with sales people before. He took the time to help me get acclimated to the blue tooth system and some of the accessories. All of the documents were also RTG. I paid the balance of the car with no problems. The money lady was very nice as well. She explained the warranties to me so that I understood. A few days after i got home, Dorian called me to check in on how the trip went. I told him about the expereince and i think i may have inspired him to have a road trip of his own. I liked him so much, I told him to keep my number and to get in touch if he ever comes to NOLA. I would have given 5 stars if I had been picked up from the airport and driven to the dealership instead of having to rent and return a car there. It would be great if the dealership or sales staff would let customers know this when they purchase and are travelling from another state. More

Gerald Jones Subaru is a beautiful dealership with excellent customer service and sales staff! Kelley and her whole team are so wonderful, I would definitely buy from them again. excellent customer service and sales staff! Kelley and her whole team are so wonderful, I would definitely buy from them again. More

Our experience at Gerald Jones Subaru was wonderful. Mr. Amaker made the process of trade-in and buying very easy. His knowledge of the features of our Outback sealed the deal. Amaker made the process of trade-in and buying very easy. His knowledge of the features of our Outback sealed the deal. More