Gerald Jones Subaru

It was easy. Everything from getting general info to very specific questions. Evan was able to provide answers to all of our questions. We a little disappointe Everything from getting general info to very specific questions. Evan was able to provide answers to all of our questions. We a little disappointed that we had to wait for our Outback to arrive but it was worth the wait. More

Excellent service and very knowledgeable staff! Nick was amazing at letting us know the different features and options available on the vehicles and Sarah in the Parts Dept was awesome at letting us know wh amazing at letting us know the different features and options available on the vehicles and Sarah in the Parts Dept was awesome at letting us know what accessories were available for our new car! Larry was down to earth and felt like he genuinely wanted to get us in the vehicle at a price point that was a win for us and the dealership! Great experience all the way around! More

It was very low stress to look for a car here, which I loved. There was no pressure to jump into a car until it was the right one, test driving the cars was a casual and easy experience, and the deal we g loved. There was no pressure to jump into a car until it was the right one, test driving the cars was a casual and easy experience, and the deal we got was one we felt good about. Also, the sales rep, Evan, spoke to my husband and I equally. It seems small, but often times as a woman looking for a car with her husband, I am completely ignored and treated like my husband’s handbag. It makes a difference to feel respected. More

I handled the entire transaction via chat, email, and text. This way all of our conversations were documented. Dorian kept me abreast of the travels of the car until it arrived. He also had it parked rig text. This way all of our conversations were documented. Dorian kept me abreast of the travels of the car until it arrived. He also had it parked right up front all clean and shiny, filled with gas. In other words, RTG! (Ready To Go) We immediately went for a little test ride. Which was really just for fun. He said he couldn't wait to meet me and get to know me. He seemed genuine and not patronizing at all. I've had very different experiences with sales people before. He took the time to help me get acclimated to the blue tooth system and some of the accessories. All of the documents were also RTG. I paid the balance of the car with no problems. The money lady was very nice as well. She explained the warranties to me so that I understood. A few days after i got home, Dorian called me to check in on how the trip went. I told him about the expereince and i think i may have inspired him to have a road trip of his own. I liked him so much, I told him to keep my number and to get in touch if he ever comes to NOLA. I would have given 5 stars if I had been picked up from the airport and driven to the dealership instead of having to rent and return a car there. It would be great if the dealership or sales staff would let customers know this when they purchase and are travelling from another state. More

Gerald Jones Subaru is a beautiful dealership with excellent customer service and sales staff! Kelley and her whole team are so wonderful, I would definitely buy from them again. excellent customer service and sales staff! Kelley and her whole team are so wonderful, I would definitely buy from them again. More

Our experience at Gerald Jones Subaru was wonderful. Mr. Amaker made the process of trade-in and buying very easy. His knowledge of the features of our Outback sealed the deal. Amaker made the process of trade-in and buying very easy. His knowledge of the features of our Outback sealed the deal. More

Dorian was knowledgeable, courteous, and professional. He didn't try to sell me anything I didn't want/need. He listened to what I wanted and we got it done! Gerald Jones Subaru cares about customer exper didn't try to sell me anything I didn't want/need. He listened to what I wanted and we got it done! Gerald Jones Subaru cares about customer experience and customer journey. There's a LOT to be said about that. I will say thank you. More

Joe and the rest of the team made the experience painless and more like working with friends than some pressure filled ordeal. and more like working with friends than some pressure filled ordeal. More

Will was a great salesman and I love my new Forester!!! everyone was great to deal Iwith and I would highly recommend to anyone. Will was a great salesman everyone was great to deal Iwith and I would highly recommend to anyone. Will was a great salesman More

My salesman, Michael Thaxton was one of the best salesman I have known. He was personable, very knowledgeable and went above and beyond, even helping us on his day off. So much so that my husband ended up bu I have known. He was personable, very knowledgeable and went above and beyond, even helping us on his day off. So much so that my husband ended up buying a car as well, mainly because of Michael's help. Everyone we dealt with was great!Subaru! We love our new Subarus! More