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Gerald Jones Subaru
Augusta, GA
108 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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108 Reviews of Gerald Jones Subaru
July 22, 2019
Satisfied Customer. Exceptional service and a very happy customer. Thanks to Joe the master car salesperson that I dealt with. I rate him a 10 and he deserves a raise Exceptional service and a very happy customer. Thanks to Joe the master car salesperson that I dealt with. I rate him a 10 and he deserves a raise in pay for his salesmanship. More
by BrenC
Employees Worked With
Stephanie, Joe and John
Helpful May 30, 2019
Outstanding service in hospitality The experience at Gerald Jones Subaru was unmatched by any other. Even though it was out of state for me to make my purchase with Gerald Jones it was The experience at Gerald Jones Subaru was unmatched by any other. Even though it was out of state for me to make my purchase with Gerald Jones it was worth the drive. Thank you so much Gerald Jones Subaru for making me feel welcomed and appreciated. More
by Pleased customer
Employees Worked With
Jeremy, John, Melissa, Stephanie., Digital Airstrike
March 05, 2019
Great buying experience Joe Pretzello. Was very knowledgeable about the Subaru and made my buying experience pleasurable. I like his honest, no pressure way of selling. He Joe Pretzello. Was very knowledgeable about the Subaru and made my buying experience pleasurable. I like his honest, no pressure way of selling. He was very organized and the buying process went quickly and without any hassle or surprises. Thanks Joe. Marcia McDonald More
by Aikengirl
Employees Worked With
Joe Pretzello
March 03, 2019
Purchase I appreciated heir dIrect, to the point, and courteous way of communicating. The staff is extremely knowlwedgeable, helpful, and very friendly. Thei I appreciated heir dIrect, to the point, and courteous way of communicating. The staff is extremely knowlwedgeable, helpful, and very friendly. Their pricing on the purchase and on trade in values was extremely fair. More
by Outback
Employees Worked With
General Manager: Charles Beasley and sales consultant: Kiki Fryer.
January 29, 2019
Great service as usual! I take my Subaru Outback to Gerald Jones Subaru because they are trained in the service of my vehical. I did not give five stars because the for us hi I take my Subaru Outback to Gerald Jones Subaru because they are trained in the service of my vehical. I did not give five stars because the for us higher than normal. More
by Gray6580
Employees Worked With
David
January 12, 2019
Forester 12,000 mile service We appreciated the prompt, courteous and efficient service for the 12 k factory mainenance check on our 2017 Forester. We also enjoyed the coffee and We appreciated the prompt, courteous and efficient service for the 12 k factory mainenance check on our 2017 Forester. We also enjoyed the coffee and internet access. It was nice to see and chat with our salesman, Joe Pretzello, again. Our Forester was returned to us nicely washed and cleaned. More
by southAugustaseniors
Employees Worked With
Bill Roberts, Joe Pretzello
January 03, 2019
Great car buying experience Joe Pretzello was great. He wasn’t pushy and took the time to explain things to us about the car both the day we bought it and on Monday when we came Joe Pretzello was great. He wasn’t pushy and took the time to explain things to us about the car both the day we bought it and on Monday when we came back with the check and title to our trade-in. He also texted, e-mailed us and called back and forth for about a week before we could make it to the dealer to actually look at the car we were interested in. He also kept us in the loop while we were waiting for the paperwork to be completed. More
by ljrsc
Employees Worked With
Joe Pretzello
December 15, 2018
Buying a Subaru Ascent Best customer service ever . David was amazing. He went above and beyond. He explained how to use our new ascent . He showed us around the dealershi Best customer service ever . David was amazing. He went above and beyond. He explained how to use our new ascent . He showed us around the dealership and introduced us to everyone. He made us feel welcome to the Subaru family We will recommend it to everyone we know . More
by Kxblumberg1
Employees Worked With
Nick in the parts department and Mr.Currant they were both awesome., David McNeal
October 27, 2018
great experience Jeremy Gose was professional, informative, and didn’t pressure us at all. They honored vip pricing on the ascent and agreed to match Carmax trade in o Jeremy Gose was professional, informative, and didn’t pressure us at all. They honored vip pricing on the ascent and agreed to match Carmax trade in offer. Very smooth process and friendly people. More
by Nate
Employees Worked With
Jeremy Gose
October 24, 2018
A stress-free purchase experience Reasonable pricing, fair trade-in price, open and personable sales and finance staff defines our buying experience at Gerald Jones Subaru. Joe Pretze Reasonable pricing, fair trade-in price, open and personable sales and finance staff defines our buying experience at Gerald Jones Subaru. Joe Pretzello was professional and highly knowledgeable about his product, a refreshing change from many of our past experiences with other dealers. More
by TireGuy
Employees Worked With
Joe Pretzello
