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Gerald Jones Subaru

Augusta, GA

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115 Reviews

4022 Washington Rd

Augusta, GA

30907

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115 Reviews of Gerald Jones Subaru

January 30, 2020

The staff was friendly and knowledgeable without pressuring to buy. We returned several times, looked at several cars and always received the assistance without pressure. A wonderful experience, w More

by Kim
Recommend Dealer
Yes
Employees Worked With
David McNeal
Feb 04, 2020 -

Gerald Jones Subaru responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Gerald Jones Subaru. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, The Gerald Jones Subaru Team, (706) 228-7600

December 25, 2019

Simple, straightforward buying experience. Drew Jones is honest, sincere and trustworthy. Drew will tell you what is realistic, what he can and cannot due, then follows through on what he comm More

by Richard Mc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Jones and Evan Stoffell
Dec 31, 2019 -

Gerald Jones Subaru responded

Richard, we loved reading this review! Happy customers are our aim, and it appears Drew really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Best, The Gerald Jones Subaru Team, (706) 228-7600

November 23, 2019

Are you in Augusta, this is where it is This is from somebody who just bought a Subaru. E and J are most helpful. They go above and beyond. Sales wise: They tell you what you are going to More

by gomikhael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Curran, Evan Stoffell
Nov 26, 2019 -

Gerald Jones Subaru responded

Thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Gerald Jones Subaru! Best, The Gerald Jones Subaru Team, (706) 228-7600

November 07, 2019

Welcomed me and my four legged child, like we were family. Everyone at Gerald Jones Subaru is super nice. They treated me and my dog like family. They even kept the metal dog bowl, that I water my dog with, th More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Buddy Cooper, Jesse Strickland, Wayne Cox, Raymond Fulcher, Carl Gant, David McNeal
Nov 10, 2019 -

Gerald Jones Subaru responded

Thank you so much for taking the time to share your kind words about your experience at Gerald Jones Subaru! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Best, The Gerald Jones Subaru Team, (706) 228-7600

September 19, 2019

Excellent Customer Service and Follow Up Everyone was very accomodating and polite. I believe my service tech was Ryan, who answered every one of my questions and even checked some things I n More

by kevint
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan (service tech) and Kelley Fitzwater (salesperson)
Sep 19, 2019 -

Gerald Jones Subaru responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Regards, The Gerald Jones Subaru Team, (706) 228-7600

August 20, 2019

Best Experience Ever Car Shopping I found the car I was interested in online and called about the availability. Found out it was and made the drive from Dublin, GA. Car was ready for u More

by countrylane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Aug 21, 2019 -

Gerald Jones Subaru responded

Thank you so much for leaving this nice review! Please let us know if we can help you with anything else in the future. Regards, The Gerald Jones Subaru Team, (706) 228-7600

August 08, 2019

Very Happy Friendly sales person, not aggressive, had knowledge of vehicle. Called a head and the vehicle was ready for test drive upon arrival. Purchased on se More

by Julie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelley Fitzwater and Charles Beasley
Aug 11, 2019 -

Gerald Jones Subaru responded

Thank you for this amazing review, Julie! We really appreciate your business and look forward to seeing you again down the road. Regards, The Gerald Jones Subaru Team, (706) 228-7600

July 22, 2019

Satisfied Customer. Exceptional service and a very happy customer. Thanks to Joe the master car salesperson that I dealt with. I rate him a 10 and he deserves a raise More

by BrenC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie, Joe and John
Jul 23, 2019 -

Gerald Jones Subaru responded

Bren, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Regards, The Gerald Jones Subaru Team, (706) 228-7600

May 30, 2019

Outstanding service in hospitality The experience at Gerald Jones Subaru was unmatched by any other. Even though it was out of state for me to make my purchase with Gerald Jones it was More

by Pleased customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy, John, Melissa, Stephanie., Digital Airstrike
May 30, 2019 -

Gerald Jones Subaru responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Regards, The Gerald Jones Subaru Team, (706) 228-7600

March 06, 2019

Great buying experience Joe Pretzello. Was very knowledgeable about the Subaru and made my buying experience pleasurable. I like his honest, no pressure way of selling. He More

by Aikengirl
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Pretzello
Mar 06, 2019 -

Gerald Jones Subaru responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. The Gerald Jones Subaru Team, (706) 228-7600

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