Gerald Jones Subaru

Very Impressive Joe Pretzello is a very professional and knowledgeable salesman in his job and the product he sales. He was so easy to work with and talk to about wh Joe Pretzello is a very professional and knowledgeable salesman in his job and the product he sales. He was so easy to work with and talk to about what I required in the vehicle I needed. He really listened to me and wanted my safety needs fulfilled. More

Professional Service David demonstrated professional Service with a very positive attitude. Feedback was very knowledgeable. Charles Beasley is a very professional Manag David demonstrated professional Service with a very positive attitude. Feedback was very knowledgeable. Charles Beasley is a very professional Manager and works very hard in satisfying his customers! More

Excellent! Very accommodating, professional and courteous. Jeremy kept us informed on service update and time required to complete. The service was very good and Very accommodating, professional and courteous. Jeremy kept us informed on service update and time required to complete. The service was very good and we were very pleased. More

Excellent The employees were genuinely invested in my satisfaction. All costs were covered by warranty and waiting area was comfortable. One employee gave me a The employees were genuinely invested in my satisfaction. All costs were covered by warranty and waiting area was comfortable. One employee gave me a ride to Kroger so I could get a healthy snack and magazine. More

Joe is the man! We got great service from our salesman Joe! He really listened to our needs. He treated us well and helped us find the right car. We will definitely w We got great service from our salesman Joe! He really listened to our needs. He treated us well and helped us find the right car. We will definitely work with Gerald Jones Subaru in the future. More

the best people ive ever delt with I stoped by after dealing with several other socalled dealers who were less then helpfull . after stoping at at a near by carmax whofinalaly foundme I stoped by after dealing with several other socalled dealers who were less then helpfull . after stoping at at a near by carmax whofinalaly foundme acar simular to what i was looking for (it had2k miles andthecolor)wasnot quitewhat i wanted so befor paying500 to have it shiped in to look at Itook one more chance and went to Gerald Jones Subaru .after talking with the sales team and explaning that i al ready had a2017 with 2k ready to go at my say so and my price theyended up matching my price and went one better by doing it with a 2018 with15miles and the exact cocor my wife had been wanting. these people truly were a god send and ill recomend them highly More

extened warranty showed on contract I paid $1600 have receipt for $2300 cash $700 vanished also I found out later that there is a deductible on each visit I showed on contract I paid $1600 have receipt for $2300 cash $700 vanished also I found out later that there is a deductible on each visit I like the car but am amazed that Gerald jones gets away with this type of actions More

First time service Explanation of service to be performed was very good. Requested front license plate that I purchased be attached an it looks great. Car was washed a Explanation of service to be performed was very good. Requested front license plate that I purchased be attached an it looks great. Car was washed and looked like. new. More

Always satisfied I recently took my Outback to the Gerald Jones Service Department for its regularly scheduled maintenance. I appreciate Jeremy's exceptional service a I recently took my Outback to the Gerald Jones Service Department for its regularly scheduled maintenance. I appreciate Jeremy's exceptional service and will continue to return as his loyal customer. He is genuine, patient, personable and goes the extra mile. I also enjoyed Joe Pretzello's warm welcome upon my arrival from the service department and his keen interest in me and my family. It has been over a year since buying my first Subaru through Joe and he still calls me by name and makes me feel important--he opened the door wide-open and greeted me before I even knew which way to enter the showroom to get to the waiting area. Lastly, I love the car wash after each scheduled service! More

Perfect every time. Gerald Jones was recommended to me by a pilot friend. I take my 2 Subaru's 70 miles to Augusta rather than go to the Columbia SC dealer, I had a ver Gerald Jones was recommended to me by a pilot friend. I take my 2 Subaru's 70 miles to Augusta rather than go to the Columbia SC dealer, I had a very negative experience at the Cola dealer. Gerald Jones mechanics speak to me directly. They are respectful and knowledgable. Customer satisfaction followup is always done. Oddly Columbia Subaru never asked if I was satisfied. Should I and friends HAVE to go to Augusta for dependable Subaru service? No...but if you want dependable service this is what you do. Happily. More