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Gerald Kia of Matteson

Matteson, IL

Overview
Employees
Reviews
Vehicles
4.2
334 Reviews
Welcome to the Gerald Kia of Matteson website, a fast and convenient way to research and find a vehicle that is right for you. Whether you are looking for a new or pre-owned Kia car, truck, or SUV you will find it here. We have helped many customers in or near Matteson, Frankfort, Park Forest, Tinley Park, Orland Park, Joliet and Bradley find the Kia of their dreams! We know that prospective customers are extremely well educated when researching their next vehicle. Gerald Kia of Matteson has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and pre-owned specials for additional savings on your next vehicle. As a premier Illinois Kia dealer, we have a huge selection of new and pre-owned vehicles from which to choose. Gerald Kia of Matteson online and offline customers enjoy vehicle specials every day. We offer Kia service & parts, an online inventory, and outstanding financing options, making Gerald Kia of Matteson a preferred dealer serving Matteson, Frankfort, Park Forest, Tinley Park, Orland Park, Joliet and Bradley area Kia buyers. Ready to set up a test drive? Visit our Orland Park area Kia dealership in Matteson, IL today!
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5501 Miller Cir Dr

Matteson, IL

60443

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Showing 334 reviews

April 23, 2025

They did what they said they'd do in the time limit I had. My appointment was at 1:00 and they were ready at 1:00 More

by bmatt99
Recommend Dealer
Yes
Employees Worked With
Idk. It she was very professional and courteous
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Apr 27, 2025 -

Gerald Kia of Matteson responded

Thank you for your kind review! We're glad to hear that your experience with Gerald Kia of Matteson met your expectations and that we were able to accommodate your appointment on time. We appreciate your feedback and hope to see you again for your future needs! Sincerely, The Team at Gerald Kia of Matteson

April 23, 2025

Routine maintenance & issue with window seal Service was great. Cannot figure out the issue with the window. Offer discounts for oil change More

by BROB110901
Recommend Dealer
Yes
Employees Worked With
Shelly is great
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Apr 30, 2025 -

Gerald Kia of Matteson responded

Thank you for sharing your feedback with us. At Gerald Kia of Matteson, we strive to provide complete satisfaction for every experience and are disappointed to hear that we were unable to resolve the issue with your vehicle’s window. If you would like to discuss your experience further, please do not hesitate to reach out to us at your earliest convenience. Sincerely, The Team at Gerald Kia of Matteson

April 21, 2025

It was good. I forget the service lady's name. But she's amazing. Give her a raise More

by Gumby56620
Recommend Dealer
Yes
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Apr 27, 2025 -

Gerald Kia of Matteson responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a good experience at Gerald Kia of Matteson. We value our team members, and we appreciate your recognition of our service staff. We hope to see you again soon! Sincerely, The Team at Gerald Kia of Matteson

April 20, 2025

I was given a price to approve, then given another one later which added a $45 fee for shop supplies which I disputed and was taken away. This fee was also added when I needed a new key fob last year. Thi More

by KURTIS1504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shelly Kenney
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Apr 22, 2025 -

Gerald Kia of Matteson responded

We apologize about your experience, Kurtis. Please feel free to reach out to me whenever you have time. Sincerely, Justin O'Brien 708-720-8976

April 19, 2025

Robert, my service man was professional polite into the point. He is an asset to your company More

by SANDSC2716
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert setvice
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Apr 20, 2025 -

Gerald Kia of Matteson responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with our Service Team. At Gerald Kia of Matteson, we strive to provide professional and polite service, and it's great to know that Robert made a positive impression. We appreciate your feedback and hope to see you again soon! Sincerely, The Team at Gerald Kia of Matteson

April 18, 2025

The people were super nice. It he facilities were really clean. And Aaron and Mary are were dope!! More

by byrdnichyria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Vela
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2025 -

Gerald Kia of Matteson responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience at Gerald Kia of Matteson and that our team members, Aaron and Mary, made a great impression. We take pride in our clean facilities and friendly staff. We look forward to seeing you again soon! Sincerely, The Team at Gerald Kia of Matteson

April 18, 2025

They were very courteous and got the recall done in a timely manner. It was the second time I was there for it and they didn't have the part the first time. So I had to have two appointments to get thi More

by RRB44TH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service , Daniel O'Reilly
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April 16, 2025

Aaron & Andrew made the car buying process very smooth we appreciate all the time they put into making sure the car buying process went amazing and Aaron has went above and beyond reaching out and checking t More

by Cole1733
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Vela
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2025 -

Gerald Kia of Matteson responded

Thank you for your wonderful review! We’re thrilled to hear that you had such a smooth car buying experience with Andrew and Aaron at Gerald Kia of Matteson. It's great to know that Aaron's follow-up has made a positive impact. We truly appreciate your feedback and hope to see you again soon! Enjoy your new vehicle! Sincerely, The Team at Gerald Kia of Matteson

April 13, 2025

I am still unable to use Kia Connect. I was told that I will be contacted when they figure out the issue but I have not heard back. Not even an update. More

by knoxsales.angela
Recommend Dealer
No
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April 11, 2025

The service I was received was more than excellent. Shelly who works in service makes sure that I am well taken care of. She makes sure I’m greeted and gives my car wash every time which is mostly appr More

by Shalik Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly service
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Apr 20, 2025 -

Gerald Kia of Matteson responded

Thank you, Shalik! We truly appreciate your kind words about your experience at Gerald Kia of Matteson. It's great to hear that Shelly provided you with excellent service and attentive care. We're glad you enjoy the complimentary car wash as well! We look forward to welcoming you back for your next visit! Sincerely, The Team at Gerald Kia of Matteson

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