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Gerald Kia of Matteson

Matteson, IL

Overview
Employees
Reviews
Vehicles
4.3
432 Reviews
Welcome to the Gerald Kia of Matteson website, a fast and convenient way to research and find a vehicle that is right for you. Whether you are looking for a new or pre-owned Kia car, truck, or SUV you will find it here. We have helped many customers in or near Matteson, Frankfort, Park Forest, Tinley Park, Orland Park, Joliet and Bradley find the Kia of their dreams! We know that prospective customers are extremely well educated when researching their next vehicle. Gerald Kia of Matteson has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and pre-owned specials for additional savings on your next vehicle. As a premier Illinois Kia dealer, we have a huge selection of new and pre-owned vehicles from which to choose. Gerald Kia of Matteson online and offline customers enjoy vehicle specials every day. We offer Kia service & parts, an online inventory, and outstanding financing options, making Gerald Kia of Matteson a preferred dealer serving Matteson, Frankfort, Park Forest, Tinley Park, Orland Park, Joliet and Bradley area Kia buyers. Ready to set up a test drive? Visit our Orland Park area Kia dealership in Matteson, IL today!
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5501 Miller Cir Dr

Matteson, IL

60443

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Showing 432 reviews

June 04, 2025

Samantha was efficient and pleasant throughout the entire buying process. Also gave thorough explanation of interior features. More

by grizzo2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Bucey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Huff
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Jun 04, 2025 -

Gerald Kia of Matteson responded

Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us at Gerald Kia of Matteson. It's great to know that you found our team efficient and pleasant, and that Samantha was able to explain the interior features thoroughly. We appreciate your feedback and hope to see you again soon! Sincerely, The Team at Gerald Kia of Matteson

June 04, 2025

The amount of inventory they had on hand was great. All assorted colors. And models.. More

by gerardo.garza26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Vela
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2025 -

Gerald Kia of Matteson responded

Thank you for your feedback, Gerardo! We're glad to hear that you enjoyed our wide selection of inventory at Gerald Kia of Matteson. We strive to offer a variety of colors and models to meet your needs. If you have any further questions or need assistance, please feel free to reach out to us. We look forward to seeing you again! Sincerely, The Team at Gerald Kia of Matteson

June 03, 2025

They Were Very Effective and Efficient At Their Jobs . Communication Was Very Good. Very Good. More

by blakemoreoctavia98octavia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherri.
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Jun 03, 2025 -

Gerald Kia of Matteson responded

Thank you so much for your wonderful review! We're thrilled to hear that you found our team at Gerald Kia of Matteson effective and efficient, and that communication was top-notch. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Team at Gerald Kia of Matteson

June 03, 2025

I dealt with Shelly, who was great. She was very friendly and helpful. The only thing I was in for was an oil change. It took you guys 2 and a half hours. Awful service. Good bye More

by themissebel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shelly. Service department
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Jun 04, 2025 -

Gerald Kia of Matteson responded

Sorry for the extended wait time you experienced, and thank you for your feedback so that we can make the appropriate changes. Please feel free to reach out to me at your earliest convenience. Sincerely, Justin O'Brien jobrien@geraldauto.com

June 03, 2025

I felt a bit awkward sitting in my car and not being greeted or acknowledged More

by jafralady55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, Service Writer
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Jun 04, 2025 -

Gerald Kia of Matteson responded

I would like to personally apologize for the awkwardness you experienced while at our facility. We always strive to greet everyone as quickly as possible, please feel free to reach out to me at your earliest convenience. Sincerely, Justin O'Brien jobrien@geraldauto.com

June 02, 2025

I have a service plan for oil and filter changes. The service rep located my service info online and made the visit painless. I appreciate the full service check on the car. More

by AKENNE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete in the auto service
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Jun 03, 2025 -

Gerald Kia of Matteson responded

Thank you for your kind review! We're thrilled to hear that your experience at Gerald Kia of Matteson was smooth and that our service rep was able to assist you efficiently. It's great to know you appreciated the full service check on your vehicle. We look forward to seeing you again for your next oil and filter change! Sincerely, The Team at Gerald Kia of Matteson

June 02, 2025

Shelly handle everything with professionalism and speed. She was able to get the door fixed without issues More

by Desire52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly in service
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Jun 03, 2025 -

Gerald Kia of Matteson responded

Thank you for your wonderful review! We're thrilled to hear that Shelly provided you with professional and speedy service while getting your door fixed. At Gerald Kia of Matteson, we strive for excellence, and it's great to know we met your expectations. We hope to see you again soon! Sincerely, The Team at Gerald Kia of Matteson

May 31, 2025

The dealership was fast and efficient and great with communication. The experience was easy and Chris was very helpful. More

by zerante
Recommend Dealer
Yes
Employees Worked With
Chris
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Jun 02, 2025 -

Gerald Kia of Matteson responded

Thank you for the wonderful review, Zerante! We're thrilled to hear that you had a fast and efficient experience at Gerald Kia of Matteson. It's great to know that Chris was able to assist you and provide helpful communication. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Team at Gerald Kia of Matteson

May 31, 2025

Positive informative great customer service Shelly is your number one person keeping me in the loop sharing all significant details More

by emz1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly
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Jun 02, 2025 -

Gerald Kia of Matteson responded

Thank you for your wonderful review! We greatly appreciate your kind words about Shelly and our customer service at Gerald Kia of Matteson. It's fantastic to hear that she kept you informed throughout the process. We’re glad to have had the opportunity to assist you, and we look forward to seeing you again! Sincerely, The Team at Gerald Kia of Matteson

May 31, 2025

Great communication from the first phone call until I picked up the car. Could not have had a better experience. More

by jackjkraus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Did not interact
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Jun 02, 2025 -

Gerald Kia of Matteson responded

Thank you for your wonderful feedback, Jack! We're thrilled to hear that you had great communication throughout your experience with us at Gerald Kia of Matteson. It’s our goal to provide the best service possible, and we’re glad to know we met your expectations. We look forward to assisting you again in the future! Sincerely, The Team at Gerald Kia of Matteson

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