Gerald Nissan of Matteson

Fantastic I just bought a 2015 Nissan Versa couldn't be more pleased Jack Regan was my salesman and he was so understanding , patient and very informative in he I just bought a 2015 Nissan Versa couldn't be more pleased Jack Regan was my salesman and he was so understanding , patient and very informative in helping me find the perfect car . I would highly recommend if looking for car come to Hawkinson you won't be disappointed . I'm sure glad I did !!! Thanks again Jack Regan and all the Hawkinson Family . Cindy Tabag More

Nice Dealer This is the second Nissan we purchased from Hawkinson. They are helpful and extremely nice, although I recommend doing research on your trade. They This is the second Nissan we purchased from Hawkinson. They are helpful and extremely nice, although I recommend doing research on your trade. They valued my trade significantly under what it was worth which I didn't realize until the sale was final, so lesson learned. More

A complete waste of time! I had the worst experience ever at Hawkison Nissan. It started the moment I filled out the pre-approval credit application. First, I was received seve I had the worst experience ever at Hawkison Nissan. It started the moment I filled out the pre-approval credit application. First, I was received several email stating I have an appointment to come in. When I did show up for the first appointment someone called me. I asked was I approved before I drive out there and waste my time and theirs. I was told yes I am approved. The day of my appointment I received another call asking am I still coming. I advised the caller I'm on my way. I walked in at 8:15am. Everyone was very nice and willing to help when I walked in. The manager Brandon introduced me to my salesman Jesus. I advised him I just got off work at 6am that morning and had to be back at work at 2pm. I told him I filled out a credit application online. Before I even looked to see if there was a car I was even interested in he had me fill out another credit application and started asking me about a trade in and how much was I planning to put down. After we completed all the pre paperwork he tells me he be right back. After about 15 minutes he tells me he has a car he wants to show me. He goes to get the key then comes back after 5 minutes and tells me he can't find the key give him a minute. Meanwhile, the finance manager comes to me and tell me he wants to help me. He's going to take my trade as is and he is going to put me in a new 2014 Rouge and get me finance through Nissan Finance company. Then he asked me if I need you to put down some money how much can you come up with and by when. After talking to him he has Jesus take me on a test ride of a red 2014 Rouge. When we come back to the dealership Jesus asked me do I like the automobile and how did I feel about the color. Brandon comes out and says the finance manger was writing up the deal on the white 2014 Rouge. I wanted the black one but whatever. Then I'm told to have a seat a Jesus desk they were just finishing up everything. And don't you know it after spending my entire morning with them they send Jesus to tell me they were unable to make the deal I will need to come up with money down, my car note will be higher than the note I have on my current car and this is with my trade. I left the dealership at 12:48pm. With no car and no sleep. If things would have worked out I was going to bring my daughter there to get her first car when she comes home from college and two other people I know are also looking for a car and wanted me to let them know how things go before they go to Hawkison to buy a car. I would not recommend anyone to them unless you want to waste your time. I am VERY DISAPPOINTED in HAWKISON NISSAN!!! More

SAM LITWIAK Sam Litwiak is great, he really helped me get a great car and he gave me a great deal. He is the main reason I purchased from Hawkinson Nissan. Sam Litwiak is great, he really helped me get a great car and he gave me a great deal. He is the main reason I purchased from Hawkinson Nissan. More

great dealer I have been to a few different dealers in the past few months and this is by far the best option if you want great service and support on buying a new I have been to a few different dealers in the past few months and this is by far the best option if you want great service and support on buying a new car!!!! They treated me with a lot of respect and dignity with my bad credit history they provided me with options and helped me make a smart investment without making me feel like I had no chance at a great car!!!!! Bottom line this dealer absolutely ROCKS!!! More

Unprofessional business practice First time at this dealership and my last. Came in to look at a used vehicle, we were unsettled on the financing and was to get a follow up call the n First time at this dealership and my last. Came in to look at a used vehicle, we were unsettled on the financing and was to get a follow up call the next day. Call never came and my calls weren't answered. A person should get a conclusive answer as to whether or not said dealer is willing to work with him, very disappointed. I will not be recommending anyone to this dealership and will instead inform people of this dealers unprofessionalism. More

Great Place to purchase a Car! Helpful, friendly, and understanding! They make car buying fun an easy, they make sure you're leaving off the lot happy and satisfied.. Two Thumbs Up! Helpful, friendly, and understanding! They make car buying fun an easy, they make sure you're leaving off the lot happy and satisfied.. Two Thumbs Up! More

Only the Best! My Fiancee and I already had 4 Vehicles but I had to do a double take, The Nissan Juke actually looked cool? then I saw the interior, perfection, it w My Fiancee and I already had 4 Vehicles but I had to do a double take, The Nissan Juke actually looked cool? then I saw the interior, perfection, it was compact like a sports car, but sat up high like a small SUV and AWD... the perfect blend, "Me" and the Juke... match made in heaven. the Juke handles exceptionally well the navi/back up camera/ front LED lights and rear spoiler make this car seem unique but still reasonably priced. Like it more and more everyday. Thanks to Hawkinson Nissan, Your staff is wonderful, this is the Second vehicle we've bought from you guy's and I don't think we'll shop anywhere else. Special thanks and shout outs to your staff... Jerry, Dana, Anton, Mark and Ryan. Thanks a Million... Dave Whittington More

Mixed Feelings I was looking for a low cost used mini-van. I was coming from another dealer when I was passing the Matteson Auto Mall on Lincoln Highway and saw some I was looking for a low cost used mini-van. I was coming from another dealer when I was passing the Matteson Auto Mall on Lincoln Highway and saw some vans in front of Hawkinson Nissan. I pulled in and saw a nice one that had a price on it of $8875.00. It was a little higher than I wanted, but I'd looked at other dealerships and had found some pretty bad vans in my price range! I wish I could remember my salesman's name because he was very nice and friendly! We took the van for a test ride and I really liked it! I had been planning on selling my current van at CarMax and using that money to purchase the new van. I had earlier stopped at Planet Toyota, just down the street from Hawkinson Nissan, but I didn't care for the van they had for sale. They did, however, offer to buy my current van from me. I told the salesman I was interested, but wanted to go to CarMax to see what they would give me for my van. Hawkinson offered to appraise my van and they came back with the same offer as Toyota. That was good, because that is what I was hoping to get for the van. I still was uncomfortable with the 8875.00. Wasn't out of my league, but I hemmed a little. They asked if they got me another $1000.00 for my van would that help. I said YES! They came back with an additional $650.00, which I ultimately agreed to. The dealership was very clean and the atmosphere was inviting. ALL staff that I had contact with was very friendly. There were a couple of small problems with the van I noticed on the test drive, and service took care of them IMMEDIATELY! As of this point, everything was fantastic! Due to the fact that I wasn't prepared to purchase the car at this time, I didn't have the title to my current van and needed to go home to get it. When I returned later there was another problem with the seat of the van and service would have to fix it the next day. It was no problem and I made arrangements to come in the next day to get it. Still, everything was wonderful. When I went home I wanted to see how good of a deal I actually made. I wanted to go to the Kelley Blue Book website and put all the information about the new van and see what they said was a fair price. I first went to Hawkinson's website to see if the new van information was still available so I'd be sure not to miss any options and that I'd imput the proper model of the new van. Well, the new van was still on their website but was priced at $7600.00; not the $8875.00 that was on the van. Had I not agreed to purchase the van when I did and came home first to research it, I would've got the $7600.00 price. The trade in had nothing to do with it because I could've sold it to Toyota, or to CarMax. When I thought about how they couldn't get the additional $1000.00 on the trade, but only $650.00, I began a slow boil. Even if they had given me the additional $1000.00 they would have been ahead $250.00 than if I had seen the website before coming in! I went through with the deal because I had agreed to it. I don't regret purchasing the van; it is a great vehicle! I even like the facility and the people. But the practice of running 2 different advertised prices on the same van at the same time is unethical, in my opinion. While every other aspect of the car buying experience was great, I'll never purchase anything, including service, from them again. I hope the extra $625.00 was worth it to them. I just bought my wife a $36,000.00 Escape after we looked at a Kia at Hawkinson. While she really liked it, neither of us could bring ourselves to negotiate with them because we could never trust their deal. We didn't want to feel "taken" again! I eventually did look up the fair purchase price on KBB. I did get a fair deal, despite their practices. But I do know I could have done better. It is such a shame because other than the 2 advertised prices, Hawkinson Nissan had a customer for life! My best warning to anyone considering this dealership is do your research before finalizing ANY deal here! Simply check their website and you'll be better off! I'd be willing to bet they would be a great dealership to deal with if you could feel confident in what you paid for the car! To Hawkinson, all I can say is you should have said "Mr. Fitz, today is your lucky day! We just priced the van $1275.00 less and you can buy it for $7600.00!" Those simple words would've done wonders for a long term relationship! More

Hawkinson Nissan is a GREAT place to get a car from!!!!! My experience with Hawkinson Nissan was great! The sales person I had (Taija) was great and the finance person (Addison) was also great! They did ever My experience with Hawkinson Nissan was great! The sales person I had (Taija) was great and the finance person (Addison) was also great! They did everything in there will power to work with me to get the car that I wanted. I would recommend them to everyone. Great experience! More