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Gerald Nissan of Naperville
Naperville, IL
870 Reviews
Gerald Nissan of Naperville, has been in business for 20 years; and has thousands of satisfied customers! Almost 62% of our business, comes from our repeat, or referral customers. Gerald Nissan of Naperville was 1 of only 34 dealers in the country, to receive the Circle of Excellence Award from Nissan. The award is only presented to the top volume, and top customer satisfaction dealers, in the entire country!
Gerald Nissan of Naperville, is the only Dealer in Chicagoland to offer the Gerald Exclusive Lifetime Warranty; on all New, and most Pre-Owned vehicles.
If it is Service, Parts, or a Body Shop you are looking for, Gerald Nissan is tops as well! Our factory trained staff will make sure your experience is excellent!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 870 reviews
December 18, 2021
My pathfinder is almost 16 years old and continues to be a great travel/transportation vehicle. Saul Cabrales takes excellent care of me and my car. He understands my financial situation and works with me f a great travel/transportation vehicle. Saul Cabrales takes excellent care of me and my car. He understands my financial situation and works with me for needed repairs. Saul will show me pictures of issues with my car so that I literally have a better understanding and can see the respective problem. He is respectful, considerate, always professional, and an all-around genuine person. More
by 15 year old Bugaboo
Employees Worked With
Helpful December 07, 2021
They add extra fees with no explanation when you want to pay off a lease and use shady tactics pay off a lease and use shady tactics More
by Ecjamesjr
Employees Worked With
December 04, 2021
I received the worst dishonest treatment from this Dealer and it’s GM. He did not stand behind the word of his sales manager Luis. Their business practices are unethical & look for ways to overcharge their c and it’s GM. He did not stand behind the word of his sales manager Luis. Their business practices are unethical & look for ways to overcharge their customers More
by Rosie James
Employees Worked With
Luis Guzman, Robert Majesky
November 26, 2021
My service appointment was not showing in the dealership registry after I had registered on line when I got to the dealership for m6 appointment. Service person said no problem we will honor the appointment registry after I had registered on line when I got to the dealership for m6 appointment. Service person said no problem we will honor the appointment and get you serviced. Felt very well treated!!! Thank you!!! More
by schmidtfam2
Employees Worked With
November 25, 2021
Slattery put me in even though i realized that my appt was for the day before was for the day before More
by Oberwetter
November 24, 2021
The service department was efficient and organized - clear and understandable explanations followed by quality workmanship. I was especially happy to have a coupon mailer to help with the cost. clear and understandable explanations followed by quality workmanship. I was especially happy to have a coupon mailer to help with the cost. More
by Meyer56
Employees Worked With
November 11, 2021
The Service guy was great to deal with. Thanks again Jacob, see you for my next oil change. Rick Jacob, see you for my next oil change. Rick More
by brutis86
November 11, 2021
Easy to schedule service on line. Check- in noted the areas of concern I wanted checked. Was informed via text about other items due for service with the option to defer or accept. (Selected only one f areas of concern I wanted checked. Was informed via text about other items due for service with the option to defer or accept. (Selected only one for immediate service - deferred others til later). More
by Kal4
Employees Worked With
