Gerald Toyota of Matteson

Friendly personable and professional. I was very comfortable and plan to purchase from that dealership. I was very comfortable and plan to purchase from that dealership. More

Iran was a wonderful most helpful sales woman. Iran worked hard to find what I was looking for. I would highly recommend Iran at Gerald Toyota of Matteson. Iran worked hard to find what I was looking for. I would highly recommend Iran at Gerald Toyota of Matteson. More

Great product great customer service only car dealer I will ever trust and I will only buy cars from will ever trust and I will only buy cars from More

Corrupt, dishonest, deceitful, no character/integrity, lacking transparency, tendency to fraudulent in delivery of services. lacking transparency, tendency to fraudulent in delivery of services. More

Bought a used car from them. Not a Toyota or a certified. But two weeks after driving it off the lot started the day with a dead battery. Ok it was the original battery. Repl Not a Toyota or a certified. But two weeks after driving it off the lot started the day with a dead battery. Ok it was the original battery. Replaced the battery. Two weeks later dead car. A couple days after that dead car again. They won’t stand behind it. Very disappointed to drive a 25k car off the lot and it has such a major problem! More

I have purchased several vehicles and always I deal with MIKE SMILEY General Manger he made it very easy to buy another toyota because that is the only kind of cars I will drive I recommend this dealership MIKE SMILEY General Manger he made it very easy to buy another toyota because that is the only kind of cars I will drive I recommend this dealership they are great they are serious about customer service ( I understand that some people are very hard to please) if like TOYOTA this where you should buy More

They were wanting to mark up the vehicle 10% on top of the MSRP that was ridiculous I’ve never dealt with a car dealership that would do anything like that the MSRP is supposed to be the highest price tha the MSRP that was ridiculous I’ve never dealt with a car dealership that would do anything like that the MSRP is supposed to be the highest price that they suggest and you’re supposed to be able to go down from that price not up More

Traded a GM lease in for a Toyota lease and they have not paid the Gm lease off yet and it is showing on my credit report that I have missed 2 months of auto payments that has impacted my credit report negat paid the Gm lease off yet and it is showing on my credit report that I have missed 2 months of auto payments that has impacted my credit report negative 75 points. And they know of this and do nothing. Will not buy or lease or recommend this dealership to anyone. Every time I call I get the run around More

This was probably the best and easiest car buying experience! Raul was fantastic, diligent, and super helpful the entire time! He kept me in the loop of the deal the entire time! Ferris, one of the m experience! Raul was fantastic, diligent, and super helpful the entire time! He kept me in the loop of the deal the entire time! Ferris, one of the managers, was also super helpful from the beginning. Very straight forward right off the bat, and thats what i like! Even Joe, the finance guy gave me his personal cell phone number to help out with anything he can! You guys are the absolute best, definitely my go-to in the future! I hope to be back with Gerald for my next purchase! More