Gerald Toyota of Matteson

I worked with Eddie, truly a go getter! He will do whatever he can to get you the deal you need. It was about a month or two process, he located the perfect car, and the service was exceptional! Will whatever he can to get you the deal you need. It was about a month or two process, he located the perfect car, and the service was exceptional! Will recommend him to anyone who will listen! More

We bought a Tacoma with the extra paint and seat protection. From day one we got the run around. Didn’t have the warranty company come to spray what they were supposed to, instead have they had the protection. From day one we got the run around. Didn’t have the warranty company come to spray what they were supposed to, instead have they had the service department do a lesser product without the warranty we paid for. When questioned about it they supposedly have the protector company come and do it and said they registered it. Go back for a stain on our seat to find out it still hasn’t happened. They act like they are doing us a favor when all the did was take our money and not provided the warranty and product that was purchased. More

The entire car buying process was made smooth. Didn’t take too long and wasn’t sneaky with anything at all. Helped me get a great rate on a new car and the salesman E was the best I had in a while. take too long and wasn’t sneaky with anything at all. Helped me get a great rate on a new car and the salesman E was the best I had in a while. More

As a first time buyer, it was a great experience i got exactly what i wanted. Our sales person eddie easha really friendly and helpful, ask for him when you go to this dealership. exactly what i wanted. Our sales person eddie easha really friendly and helpful, ask for him when you go to this dealership. More

Ed worked wonders thanks for the Camry! You made it happen for me thank you Eddie and Mike!!! happen for me thank you Eddie and Mike!!! More

Eddie was extremely helpful to my father and I he stopped at nothing to get me approved and get me in my new car. Believe me folks i needed the help expecially with my poor credit score. eddie is a good sale at nothing to get me approved and get me in my new car. Believe me folks i needed the help expecially with my poor credit score. eddie is a good sales consultant and a good man. More

Bought my first Toyota a month ago, absolutely love it. Eddie was able to get me a Camry fully loaded/hybrid. Great deal and they worked fast. With new cars being scarce I really lucked out and got a goo Eddie was able to get me a Camry fully loaded/hybrid. Great deal and they worked fast. With new cars being scarce I really lucked out and got a good deal on a new car Thanks Eddie for being so attentive and knowing what your customers like and want. More

Called looking for a RAV4 Hybrid and was told one was coming in the next week and they said they would call when received. They called and said it came in. We were told it was $32,800. Drove from Joliet coming in the next week and they said they would call when received. They called and said it came in. We were told it was $32,800. Drove from Joliet to Matteson immediately. Upon arriving we were told the price had increased to $42,000. Let us test drive before even telling us about the price increase. Needless to say we left without the car. I will never buy from such a dishonest dealership. More

Avoid at all costs. Overpriced, high-mile used cars. Will not try to negotiate on price, Their Internet sales dept is the worst. Very rude and condescending, I can't imagine traveling there in person for suc not try to negotiate on price, Their Internet sales dept is the worst. Very rude and condescending, I can't imagine traveling there in person for such treatment. More

Please do yourself a favor and NEVER purchase a used vehicle from this place. I purchased a van to take my children back and for to therapy and it is the least reliable vehicle I’ve ever owned. I’ve onl vehicle from this place. I purchased a van to take my children back and for to therapy and it is the least reliable vehicle I’ve ever owned. I’ve only had it a little over 6 months and it has had nothing but problems. Within the first two months I discovered an oil leak. Then the Alternator and battery went out. Now it’s believed the van also has an electrical panel problem. This van was over $20,000 and it is not even close to reliable, maybe that’s why they have to offer a power train warranty because the cars are not Inspected before they sell them. The van has now broken down twice while I’ve had my kids and I’ve made over $1500 in repairs and I still need to get the electrical panel fixed. And did I mention the car only has 79,000 miles on it. More