Geri Lynn Nissan - Service Center

I have a 2017 Nissan Pathfinder. The automatic hatch opener went out, brought it to service, and was told they would get back to me as soon as they got more updates. Never once heard The automatic hatch opener went out, brought it to service, and was told they would get back to me as soon as they got more updates. Never once heard from anyone in service, after 3 weeks and two visits, I was able to finally pick him my vehicle. Once returning home I notice a dent in my front bumper that was not there before. I take care of my vehicle and notice when something new appears on it. I tried contacting management a few times and no has return my calls/emails. This dealership will no longer get any business for me and will be sure to tell my friends and family about this incident. I would rather drive further to get better service and professionalism More

Never again will I take any vehicle to Geri Lynn Nissan in Houma, LA. My partner and I alternate bringing cars for service appointments. My experience was always straight forward, relatively quick, and in Houma, LA. My partner and I alternate bringing cars for service appointments. My experience was always straight forward, relatively quick, and no real issues. My wife on the other hand, always a run around, told she needed repairs only to find out we didn't, or mis-diagnosis issues, that if we wanted specific information would cost a $99 diagnosis. My wife brought her car in for an oil change and is told she needs over $3k in repairs, I bring it to another mechanic and they can't find that problem, or it's something else and far less costly. When I called Geri Lynn to bring this to her attention, instantly she gets aggressively defensive saying things like, "We don't do that!", or "That's not how it works here!" Not once was there any semblance of an apology that we gave that impression, or I'm sorry if a mistake was made. It really gives the impression that she is either aware and endorses it, or is completely out of touch and unaware of what's happening under her businesses roof. I can appreciate that dealership repairs with certified parts and employees cost more, but I also know they will hire mechanics with almost no experience. I also know some of her mechanics don't even bother to do the multi point inspection during an oil change and just fudge the numbers they write on the inspection sheet. My wife should never be treated differently than me in that situation, and no business owner should argue that a customer was wrong in a situation like above. Also, when I called for a quote after my wife was told a CV Joint boot was torn, but they couldn't tell her which side, they told me it would be over 3 Grand (just shy of $3,600), and they could get it in that afternoon to start the repair. When I challenged them not knowing which side they told me a diag would be $99/side and that the mechanic likely saw grease dripping from it. Took it to a mechanic that does great work, that has honored their work in the past, and it's the struts, something he was able to tell after a 1 min test drive and with a flashlight. Looking at around $700. That's a huge discrepancy. More

The worst experienceVery unethical. Salesman, Sales manager, GM and owner are rude and condescending. Would not buy a car from them if it was the last place on earth. manager, GM and owner are rude and condescending. Would not buy a car from them if it was the last place on earth. More

I have had my car in the service department more than five times because it will not start. The problem is not fixed, but I have spent more than 2,000 dollars with these people. I am very upset that th five times because it will not start. The problem is not fixed, but I have spent more than 2,000 dollars with these people. I am very upset that they will take my money and not fix my car. More

I purchase a 2006 Maxmium From Premier Nissan the shift kept locking I brought it back to Premier Nissan twice after a couple of days the problem started again. The third time I brought my car to Greg Labl kept locking I brought it back to Premier Nissan twice after a couple of days the problem started again. The third time I brought my car to Greg Lablanc in Houma my car haven't gave me any problems since. Yes I recommend Greg Lablanc. More