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Germain Ford of Columbus

Columbus, OH

4.7
496 Reviews

7250 Sawmill Road

Columbus, OH

43235

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Showing 496 reviews

June 14, 2025

Great service experience - highly recommend Germain Ford service department & Quick Lane! They provide excellent customer care with friendly & professional staff, timely service & quality work. More

by troves-bookie.9c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlynne
June 14, 2025

Germain Ford provides an excellent customer care experience both in sales & service. Their staff is friendly & professional. Their service is timely & they provide quality work. Highly recommend! More

by troves-bookie.9c
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Secrest
June 04, 2025

The dealership communicated well and was able to fix my car quickly. I appreciated their efficiency and clear updates throughout the process. More

by Gabby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Jun 04, 2025 -

Germain Ford of Columbus responded

Gabby, we're delighted to hear that our team at Germain Ford of Columbus provided efficient service and clear communication. Thank you for sharing your experience!

June 02, 2025

Very nice salesmen who went out of their way to ensure I got the truck I wanted. As a first time car buyer things went very smooth. More

by ccalla2020
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Soto
Jun 03, 2025 -

Germain Ford of Columbus responded

We're delighted to hear that our team at Germain Ford of Columbus made your first car buying experience smooth and enjoyable! Thank you for choosing us, and we hope you're loving your new truck!

April 30, 2025

All the team members at Ford are nice competent and efficient. The valet team is great. Service providers are excellent Zak is very knowledgeable, helpful and professional. More

by Gadavis21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zak and valet crew
Apr 30, 2025 -

Germain Ford of Columbus responded

We're delighted to hear that Zak and the team at Germain Ford of Columbus provided you with such excellent service! Your kind words about our staff's efficiency and professionalism mean a lot. Thank you for choosing us!

April 24, 2025

Great up to date, professional dealership. Scott in sales is awesome. The service department is up to date. More

by BRE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Cropper
Apr 25, 2025 -

Germain Ford of Columbus responded

We're delighted to hear that Scott and our service department impressed you at Germain Ford of Columbus! Thank you for sharing your positive experience with us.

April 21, 2025

Great experience! Had appointment and it was right on time. Love the Quick Lane for fast service. Highly recommend Germain Ford of Columbus. More

by doug.seibert2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quick Lane Team, Chad Secrest
Apr 22, 2025 -

Germain Ford of Columbus responded

We're delighted to hear about your great experience with our Quick Lane service at Germain Ford of Columbus! Thank you for the recommendation and for choosing us. We look forward to serving you again in the future!

April 17, 2025

I received excellent service from Zach. He was knowledgeable, helpful and very efficient. He was also patient and answered every question my wife and I had about the vehicle we purchased. More

by Steve.catanese
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
The finance manager
Apr 18, 2025 -

Germain Ford of Columbus responded

Steve, we're delighted to hear that Zach provided you with excellent service at Germain Ford of Columbus. It's great to know he was knowledgeable and patient throughout your purchase process. Thank you for the fantastic review!

April 09, 2025

The best new car buying experience we had yet ! Sasha is a excellent sales man and was very helpful More

by mikesgtcs71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sasha
Apr 10, 2025 -

Germain Ford of Columbus responded

Sasha and the Germain Ford of Columbus team are grateful for your business and wish you many happy miles ahead!

March 25, 2025

Great service department! Car was fixed as promised and on time. Very professional atmosphere and courteous service. More

by ddellaflora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zak
Mar 25, 2025 -

Germain Ford of Columbus responded

Thank you for sharing your positive experience with our service department at Germain Ford of Columbus! We're delighted to hear that everything was handled professionally and on schedule. We appreciate your support and look forward to serving you again in the future!

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