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Germain Ford of Columbus

Columbus, OH

Overview
Reviews
Vehicles
4.5
436 Reviews
Call Dealership (614) 889-7777

7250 Sawmill Road

Columbus, OH

43235

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Showing 436 reviews

June 17, 2024

Misrepresentation, accusations and dishonesty by Zach McClish and John Carl destroyed a 25yr relationship. SHAME! More

by MelissaKsawicki
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Zach McClish, John Carl
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Helpful
June 17, 2024

Misrepresentation, accusations and dishonesty by Zach McClish and John Carl destroyed a 25yr relationship. SHAME! More

by MelissaKsawicki
Recommend Dealer
No
Employees Worked With
Zach McClish, John Carl
Report | Print
Helpful
June 15, 2024

I have always had good service on my vehicle and the service department employees are knowledgeable, reliable, and courteous. More

by Grateful
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
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Jun 17, 2024 -

Germain Ford of Columbus responded

Thank you for sharing your positive experience! We're glad to hear our service department at Germain Ford of Columbus has consistently met your expectations. We appreciate your support and look forward to serving you again!

Helpful
June 15, 2024

Jaydee Bravard is wonderful to work with. I kept to my budget without any pressure. This is the second vehicle my family has bought at Germain Ford with his help. More

by TheLibraryAnn
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jaydee Bravard
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Jun 17, 2024 -

Germain Ford of Columbus responded

Thank you for your continued trust in Germain Ford of Columbus, Ann! We're glad to hear Jaydee provided a pressure-free experience and helped keep within your budget. Enjoy the new vehicle!

Helpful
June 05, 2024

Always get good service. Mike Busch is helpful. Let’s me know what’s needed. More

by lanacochrane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Busch service advisor
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Jun 05, 2024 -

Germain Ford of Columbus responded

Thanks for the kind words about our service and staff at Germain Ford of Columbus. We'll be sure Mike gets the recognition he deserves. See you next time!

Helpful
May 24, 2024

Zack was extremely nice and helpful. Every time I texted him about my truck he responded back very fast and got things done. I'm extremely pleased with Germaine Ford of Columbus More

by frani94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack service department and Colton Sales Rep
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May 24, 2024 -

Germain Ford of Columbus responded

Frani, we're delighted to hear that Zack provided you with such prompt and helpful service at Germain Ford of Columbus. Thanks for sharing your positive experience!

Helpful
May 21, 2024

Tyler explained the process, listened to my concerns and kept in touch throughout the service process More

by Wmerrillohtf1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
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May 21, 2024 -

Germain Ford of Columbus responded

We're glad to know that Tyler was able to guide you through the service process and address your concerns at Germain Ford of Columbus. Thanks for sharing this positive feedback!

Helpful
May 13, 2024

Zack was especially helpful! Everyone was polite and courteous ! They got the job done in good time ! I did not have to wait to be taken care of! I would highly recommend their s More

by cwesthora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack
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May 14, 2024 -

Germain Ford of Columbus responded

We're ecstatic to know that Zack and the team at Germain Ford of Columbus were able to provide you with timely and efficient service. Your recommendation means a lot! Safe travels ahead!

Helpful
May 11, 2024

Good friendly knowledgeable people that know their product inside and out not pushy listen to what I wanted and found it More

by riceades
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack, John Carl
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May 13, 2024 -

Germain Ford of Columbus responded

We're glad to know our team at Germain Ford of Columbus was able to provide you with the friendly and knowledgeable service you deserve. Thanks for letting us assist in finding what you wanted!

Helpful
May 07, 2024

My search for a specific vehicle led me to their pre-owned lot. Jean was fantastic. Polite, friendly, professional, never pushy during the test drive visit. Very responsive back and forth by email a More

by sscholl2018
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jean Arvelaez
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May 07, 2024 -

Germain Ford of Columbus responded

We're so glad to know that Jean and our team at Germain Ford of Columbus made your car-buying experience easy and straightforward. We strive for professionalism, friendliness, and a no-pressure environment! Enjoy the new ride!

Helpful
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