Germain Ford of Columbus

This was my first time at Germain Ford. Jessica was amazing. Communication and service was outstanding. This is my new dealership after years at another Ford dealership. Kudos to the e Jessica was amazing. Communication and service was outstanding. This is my new dealership after years at another Ford dealership. Kudos to the entire Germain service team. More

Austin was very professional taking the time to explain clearly how and what my vehicle needed assessed. Time for completion was acceptable. clearly how and what my vehicle needed assessed. Time for completion was acceptable. More

I like this service dept. Seems like a professional operation. Zak is my service writter and it seems he couldn't try any harder to take care of the customers. Seems like a professional operation. Zak is my service writter and it seems he couldn't try any harder to take care of the customers. More

The crew at Germain are all top notch I have purchased several cars and Trucks several cars and Trucks More

Service department was friendly and accommodating. The service was performed in a timely manner. The quote was accurate. Kaitlynne made the visit pleasant. The service was performed in a timely manner. The quote was accurate. Kaitlynne made the visit pleasant. More

Kaitlynne was fantastic! She understood what I needed and explained the whole process. Updated my account. Went over the results of everything found. She needs a raise !!! She understood what I needed and explained the whole process. Updated my account. Went over the results of everything found. She needs a raise !!! More

The sale's person was very helpful friendly and patient . i was very welcommed the atmosphere was great i was very welcommed the atmosphere was great More

Austin serviced my vehicle and kept in contact with me during service. What a super nice young man! He gets 10 stars from me! I can’t brag enough on him and the great service I got from him. Austin is during service. What a super nice young man! He gets 10 stars from me! I can’t brag enough on him and the great service I got from him. Austin is top class. Germain Ford is so lucky to have him as an employee! Thanks Austin for renewing my faith in Ford service department! More

Even though I have a dealership that is closer to me, I have used Germain for all my needs. They have served me well from the point of sale, maintenance service, recall service, and recently the use of my have used Germain for all my needs. They have served me well from the point of sale, maintenance service, recall service, and recently the use of my extended warranty after a breakdown. More